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Remote Technical Support Contractor Jobs in Texas

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

dct

Technical Specialist - HF Alkylation

Houston, TX · On-site +1

... support. We provide extensive global expertise across our portfolio of offerings in key ... Plan and deliver operator/engineer training sessions (on-site or remote) for customers. Provide ...

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

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Remote Technical Support Contractor information

What does a Remote Technical Support Contractor do?

A Remote Technical Support Contractor provides technical assistance to clients or customers from a remote location, typically via phone, email, or chat. They troubleshoot hardware, software, and network issues, guide users through problem-solving steps, and may also install or configure software remotely. Contractors work independently and often support multiple clients or companies, ensuring technology runs smoothly without being physically present on-site.

What is the difference between Remote Technical Support Contractor vs Remote Help Desk Technician?

AspectRemote Technical Support ContractorRemote Help Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+)IT certifications often preferred, similar to support roles
Work EnvironmentContract basis, often freelance or temporaryFull-time or part-time, employed by a company
Employer & IndustryTech companies, IT service providers, freelance clientsCorporate IT departments, MSPs, retail, and service industries
Search & Comparison IntentContract roles, freelance support, remote troubleshootingHelp desk support, customer service, technical assistance

The main difference is that a Remote Technical Support Contractor works on a contractual basis providing specialized troubleshooting, while a Remote Help Desk Technician is typically a full-time employee offering general support. Contractors often have more flexibility and focus on specific issues, whereas help desk technicians handle a broader range of user inquiries.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Contractor, and why are they important?

To thrive as a Remote Technical Support Contractor, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and relevant technical certifications such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with remote desktop software, ticketing systems like Zendesk or ServiceNow, and communication platforms is typically required. Excellent problem-solving, patience, and clear communication skills help you efficiently resolve user issues in a remote environment. These competencies ensure timely and effective technical support, resulting in high user satisfaction and minimal downtime.

What are some common challenges faced by Remote Technical Support Contractors, and how can they be managed effectively?

Remote Technical Support Contractors often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and maintaining clear communication with clients who may have varying technical knowledge. To manage these challenges, it's important to utilize robust remote access tools, prioritize tasks based on urgency, and develop strong documentation and communication skills. Proactively setting clear expectations with clients and collaborating closely with other technical team members can also help ensure smooth resolution of technical issues.
What are the most commonly searched types of Technical Support Contractor jobs in Texas? The most popular types of Technical Support Contractor jobs in Texas are:
What are popular job titles related to Remote Technical Support Contractor jobs in Texas? For Remote Technical Support Contractor jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Contractor jobs in Texas look for? The top searched job categories for Remote Technical Support Contractor jobs in Texas are:
What cities in Texas are hiring for Remote Technical Support Contractor jobs? Cities in Texas with the most Remote Technical Support Contractor job openings:
Remote Technical Support Contractor jobs near you
Infographic showing various Remote Technical Support Contractor job openings in Texas as of July 2026, with employment types broken down into 1% Locum Tenens, 76% Full Time, 8% Part Time, and 15% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.
Building Controls Application Engineer

Building Controls Application Engineer

Mantis Innovation

Houston, TX • Remote

$120K - $130K/yr

Full-time

Posted yesterday

Job description

Position: Controls Application Engineer 
Start Date: Immediate 
 
As a Controls Application Engineer, you will be responsible for developing BMS/SCADA applications at both a supervisory and controller level. You will help refine engineering standards and provide remote support to project and field teams. You will also be involved in providing support across multiple engineering functions within the Controls Engineering group. You should be familiar with both DDC and PLC programming, BACnet & Modbus integrations, and have experience with building graphical front-end client interfaces.
Controls Application Engineering
  • This position will report to the Controls Engineering Manager.
  • Develop BMS applications across multiple platforms: e.g., Niagara, Ignition, Wonderware, Distech, PLC's.
  • Support the development and enforcement of engineering standards for programming, graphics, alarming, tagging, history management, and database creation. 
  • Provide remote technical support to Project Managers and Field Engineers during project execution. 
Qualifications
  • 10+ years of experience in the engineering field, preferably in Building Automation or Controls Engineering. 
  • 5+ years of BMS application development experience, with mission critical experience preferred. 
  • Strong knowledge of DDC control theory & HVAC applications and the ability to apply these principles to real-world scenarios. 
  • Basic networking knowledge; addressing & subnetting, IP + serial device configurations.
  • Comfortable working with industry standard protocol integrations such as: BACnet, Modbus, Ethernet/IP, SNMP, MQTT.
  • Basic networking knowledge, including manipulating PC settings to set up and commission devices on a network. 
  • Experience with servers, network equipment, and IoT practices, specifically for BMS applications. 
  • 2+ years of experience with Niagara platform (Niagara N4 certification is preferred).
  • Familiarity with Distech field controllers and GFX programming, Ignition SCADA, Wonderware, and PLC systems.
  • Proficiency in Microsoft Office Suite.
Competencies
  • Must be able to work independently and in a team, handling multiple tasks across different projects. 
  • Strong troubleshooting skills, with the ability to identify problems and develop effective solutions. 
  • Knowledge of the construction contracting industry, especially in MEP fields, with experience in mission-critical environments a plus. 
  • Understanding of Mechanical and Electrical equipment in typical Mission Critical environments.
This role will provide the opportunity to work in a dynamic and fast-paced environment, where you will gain valuable experience with cutting-edge technologies and play a pivotal role in the successful completion of projects 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.