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Remote Technical Support Contractor Jobs in Ohio

Harris

(Remote) Support Analyst

New Hampshire, OH · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Harris

(Remote) Support Analyst

New Hampshire, OH · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Cayenta

(Remote) Support Analyst

New Hampshire, OH · Remote

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Cayenta

(Remote) Support Analyst

New Hampshire, OH · Remote

Develop deep functional and technical knowledge of our ERP applications, with a focus on Human ... Understand support service agreements and appropriately scope requests outside of standard support

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Remote Technical Support Contractor information

What does a remote technical support contractor do?

A Remote Technical Support Contractor provides technical assistance to clients or customers from a remote location, typically via phone, email, or chat. They troubleshoot hardware, software, and network issues, guide users through problem-solving steps, and may also install or configure software remotely. Contractors work independently and often support multiple clients or companies, ensuring technology runs smoothly without being physically present on-site.

What are the key skills and qualifications needed to thrive as a remote technical support contractor?

To thrive as a Remote Technical Support Contractor, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and relevant technical certifications such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with remote desktop software, ticketing systems like Zendesk or ServiceNow, and communication platforms is typically required. Excellent problem-solving, patience, and clear communication skills help you efficiently resolve user issues in a remote environment. These competencies ensure timely and effective technical support, resulting in high user satisfaction and minimal downtime.

What are some common challenges faced by remote technical support contractors, and how can they be managed effectively?

Remote Technical Support Contractors often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and maintaining clear communication with clients who may have varying technical knowledge. To manage these challenges, it's important to utilize robust remote access tools, prioritize tasks based on urgency, and develop strong documentation and communication skills. Proactively setting clear expectations with clients and collaborating closely with other technical team members can also help ensure smooth resolution of technical issues.

What is the difference between Remote Technical Support Contractor vs Remote Help Desk Technician?

AspectRemote Technical Support ContractorRemote Help Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+)IT certifications often preferred, similar to support roles
Work EnvironmentContract basis, often freelance or temporaryFull-time or part-time, employed by a company
Employer & IndustryTech companies, IT service providers, freelance clientsCorporate IT departments, MSPs, retail, and service industries
Search & Comparison IntentContract roles, freelance support, remote troubleshootingHelp desk support, customer service, technical assistance

The main difference is that a Remote Technical Support Contractor works on a contractual basis providing specialized troubleshooting, while a Remote Help Desk Technician is typically a full-time employee offering general support. Contractors often have more flexibility and focus on specific issues, whereas help desk technicians handle a broader range of user inquiries.

What are the most commonly searched types of Technical Support Contractor jobs in Ohio?

The most popular types of Technical Support Contractor jobs in Ohio are:

What are popular job titles related to Remote Technical Support Contractor jobs in Ohio?

For Remote Technical Support Contractor jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Contractor jobs in Ohio look for?

The top searched job categories for Remote Technical Support Contractor jobs in Ohio are:

What cities in Ohio are hiring for Remote Technical Support Contractor jobs?

Cities in Ohio with the most Remote Technical Support Contractor job openings:

Remote Technical Support Contractor jobs near you
Infographic showing various Remote Technical Support Contractor job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

IS Technical Specialist

0101 The Huntington National Bank

Columbus, OH • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description Job Title IS Technical Specialist Organization Name: The Huntington National Bank Job Location: 7 Easton Oval, Columbus, OH 43219. Detailed Description Support Enterprise Payments team to design and implement payment capabilities for customers and businesses. Develop and configure RESTful Web Services using Java, Spring Boot, Cl/CD, and cloud-enabled services. Support system design and business analysis activities, including server layout, availability, disaster recovery planning, and production deployments. Assist with software and data design activities, including Database Schema, Storage considerations, Data Mapping, Data Storage efficiency, RDBMS to NoSQL Data considerations, Flat file to NoSQL considerations, and API design. Analyze and design databases and map, query, and aggregate data using NoSQL database technologies. Support transition to Kafka, including analyzing proper use cases, environment setup considerations, enrichments, and transformations. Assist with transition from a physical/virtual machine environment to a cloudbased environment. Implement enterprise services and APIs under the guidance of architectural and engineering leadership. Manage the development process within the Agile team, including experienced troubleshooting and coaching other team developers. Requirements: Bachelor's degree in Computer Science, Information Systems. Engineering, or a related field. Six (6) years of software development experience including creating and maintaining APIs between various data sources and applications, using Azure DevOps, and use of Cl/CD and cloud-based tools in an Agile software development lifecycle framework. Hybrid work schedule may be available if residing in Central Ohio area. Tobacco-Free Hiring Practice: Where permitted by applicable state law, Huntington will not hire any candidate who uses tobacco or any nicotine product. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type. Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people's lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it's helping a colleague or collaborating on a new tool that will revolutionize the way we save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to HuntingtonCareers@Huntington.com Reasonable Accommodations Reasonable Accommodations #J-18808-Ljbffr

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