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Remote Technical Support Contractor Jobs in Ohio

Detailed Description Support the Digital Payments Technology organization to develop, define, and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...

Field Application Engineer '27

Columbus, OH · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Field Application Engineer '27

Blue Ash, OH · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Remote Sensing Scientist

Dayton, OH · Remote

$91K - $140K/yr

We provide high-end technical services, research and development, and prototype solutions to some ... This work is in support of US Air Force and Intelligence Community programs. Responsibilities

Technical Service Manager

New Hampshire, OH · On-site +1

$90K - $105K/yr

This is a fully remote position, with up to 50% travel to customer sites across North Americ a ... Customer Support & Account Management * Develop a trusted advisor relationship with customer ...

Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Showing results 21-40

Remote Technical Support Contractor information

What does a remote technical support contractor do?

A Remote Technical Support Contractor provides technical assistance to clients or customers from a remote location, typically via phone, email, or chat. They troubleshoot hardware, software, and network issues, guide users through problem-solving steps, and may also install or configure software remotely. Contractors work independently and often support multiple clients or companies, ensuring technology runs smoothly without being physically present on-site.

What are the key skills and qualifications needed to thrive as a remote technical support contractor?

To thrive as a Remote Technical Support Contractor, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and relevant technical certifications such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with remote desktop software, ticketing systems like Zendesk or ServiceNow, and communication platforms is typically required. Excellent problem-solving, patience, and clear communication skills help you efficiently resolve user issues in a remote environment. These competencies ensure timely and effective technical support, resulting in high user satisfaction and minimal downtime.

What are some common challenges faced by remote technical support contractors, and how can they be managed effectively?

Remote Technical Support Contractors often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and maintaining clear communication with clients who may have varying technical knowledge. To manage these challenges, it's important to utilize robust remote access tools, prioritize tasks based on urgency, and develop strong documentation and communication skills. Proactively setting clear expectations with clients and collaborating closely with other technical team members can also help ensure smooth resolution of technical issues.

What is the difference between Remote Technical Support Contractor vs Remote Help Desk Technician?

AspectRemote Technical Support ContractorRemote Help Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+)IT certifications often preferred, similar to support roles
Work EnvironmentContract basis, often freelance or temporaryFull-time or part-time, employed by a company
Employer & IndustryTech companies, IT service providers, freelance clientsCorporate IT departments, MSPs, retail, and service industries
Search & Comparison IntentContract roles, freelance support, remote troubleshootingHelp desk support, customer service, technical assistance

The main difference is that a Remote Technical Support Contractor works on a contractual basis providing specialized troubleshooting, while a Remote Help Desk Technician is typically a full-time employee offering general support. Contractors often have more flexibility and focus on specific issues, whereas help desk technicians handle a broader range of user inquiries.

What are the most commonly searched types of Technical Support Contractor jobs in Ohio?

The most popular types of Technical Support Contractor jobs in Ohio are:

What job categories do people searching Remote Technical Support Contractor jobs in Ohio look for?

The top searched job categories for Remote Technical Support Contractor jobs in Ohio are:

What cities in Ohio are hiring for Remote Technical Support Contractor jobs?

Cities in Ohio with the most Remote Technical Support Contractor job openings:

Infographic showing various Remote Technical Support Contractor job openings in Ohio as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

IS Technical Specialist

Columbus, OH • On-site, Remote

Huntington
Banking and Credit Intermediation • 10K+ employees

Full-time

Re-posted 9 days ago


Huntington National Bank rating

8.1

Company rating: 8.1 out of 10

Based on 174 frontline employees who took The Breakroom Quiz


Job description

Description Job Title IS Technical Specialist Organization Name: The Huntington National Bank Job Location: 7 Easton Oval, Columbus, OH 43219. Detailed Description Support the Digital Payments Technology organization to develop, define, and execute consumer payment applications and technologies including Zelle, ChoicePay, The Clearing House's Real-Time Payments (RTP) system, Payment Originations Platform, and Huntington Omni Payment System. Provide design recommendations based on long-term IT organization strategy and help integrate applications across the business and plan, design, and develop business critical software solutions related to delivering the ChoicePay application to external customers.

Build and support application integrated with The Clearing House's Real Time Payment network using IBM Integration Bus and IBM App Connect Enterprise. Develop enterprise applications in IIB/ACE and integrate with other IBM tools including IBM MQ, IBM RSA, and IBM DB2. Use Google Cloud Platform to ensure scalability and security of payment processing applications.

Track and report on application development progress using TFS Azure, ServiceNow, and IBM case management. Diagnose root cause issues and complex technical problems related to performance, availability, internal and external application integrations, database, middleware, and network. Build Java components to manage payment processing web service calls using IBM FTM.

Use IBM FTM to build new web services to interface with the Bank's Enterprise Payment Hub. Develop relational databases using WebSphere MQ and Unix/Linux commands. Use requirements and design inputs to create detailed design documentation.

Provide defect and issue research, documentation, and resolution. Requirements: Bachelor's degree in Computer Science, MIS, Engineering or related technical field and five years of application development experience using IBM Websphere technologies such as WebSphere MQ, IBM RSA, IBM Integration Bus (IIB), IBM APP Connect Enterprise, IBM DB2/SQL queries, and TFS Azure. Experience must include at least three years developing and supporting consumer payment applications.

Hybrid work schedule may be available for employees residing in Central Ohio area. Tobacco Free Hiring Practice: Where permitted by applicable state law, Huntington will not hire any candidate who uses tobacco or any nicotine product. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement.

We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter.

Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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