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Remote Technical Account Manager Jobs (NOW HIRING)

Tixr

Technical Account Manager

$75K - $85K/yr

The Opportunity As a Technical Account Manager (TAM) , you act as a trusted technical advisor to ... Work-Life This role is 100% remote with an optional work environment at our Santa Monica office ...

Dewpoint

Technical Account Manager (Remote)

Lansing, MI · Remote

$115K/hr

The Technical Account Manager (TAM) acts as the primary technical point of contact for enterprise clients using the loyalty and engagement platform. The role is a blend of high-level relationship ...

Foundant

Technical Account Manager

As a remote-first workplace, we believe in offering flexibility and the freedom to work where it ... or technical account management roles. * Strong hands-on experience with low-code/no-code ...

FirmaTRUST

Technical Account Manager

Milpitas, CA · Remote

As an Technical Account Manager at ICE Consulting, you will be instrumental in developing and nurturing strong relationships with our clients. Your primary responsibility will be to understand ...

AvePoint

Technical Account Manager- Google

Richmond, VA · On-site +1

$75K - $100K/yr

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint ... Performing remote or onsite platform integration engagements for existing clients * Delivering ...

Secur-Serv

Technical Account Manager

Fort Worth, TX · Remote

This is a remote, work-from-home position covering a specific territory, and we are searching for a ... POSITION SUMMARY The Technical Account Manager will serve as a strategic and technical advisor to ...

Secur-Serv

Technical Account Manager

Fort Worth, TX · On-site +1

This is a remote, work-from-home position covering a specific territory, and we are searching for a ... POSITION SUMMARY The Technical Account Manager will serve as a strategic and technical advisor to ...

AvePoint

Technical Account Manager- Google

Jersey City, NJ · On-site +1

$75K - $100K/yr

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint ... Performing remote or onsite platform integration engagements for existing clients * Delivering ...

Cupix

Technical Account Manager

Austin, TX · On-site +1

As a successful Technical Account Manager, you'll use your consultative mindset to leverage Cupix ... A flexible remote-work policy * Referral bonuses for helping us grow our world-class team. * Join a ...

aep

Sales - Technical Account Manager

Cincinnati, OH · Remote

Technical Account Manager (Remote - Cincinnati or Cleveland, OH) Travel Requirement: 30-50% Overview: This role is 100% remote for candidates located in the Cincinnati or Cleveland, Ohio areas.

Buildkite

$140/hr

Role Overview We're looking for a Technical Account Manager based in North America to join our ... Remote-first culture and support for work-life balance * Competitive compensation and benefits ...

aep

Sales - Technical Account Manager

Cleveland, OH · Remote

Technical Account Manager (Remote - Cincinnati or Cleveland, OH) Travel Requirement: 30-50% Overview: This role is 100% remote for candidates located in the Cincinnati or Cleveland, Ohio areas.

Cupix

Technical Account Manager

Austin, TX · On-site +1

As a successful Technical Account Manager, you'll use your consultative mindset to leverage Cupix ... A flexible remote-work policy * Referral bonuses for helping us grow our world-class team. * Join a ...

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How much do remote technical account manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for remote technical account manager in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Remote Technical Account Managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are the key skills and qualifications needed to thrive in the Remote Technical Account Manager position, and why are they important?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What is a Remote Technical Account Manager job?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

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What cities are hiring for Remote Technical Account Manager jobs? Cities with the most Remote Technical Account Manager job openings:
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Remote Technical Account Manager jobs near you
Infographic showing various Remote Technical Account Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, 5% Part Time, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.
Technical Account Manager

Technical Account Manager

Tixr

Remote

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

About Tixr
Tixr's on a mission to transform the ticket buying experience with a modern approach to a legacy business. Born from a fan-focused frame of mind, we empower large-scale events, music venues, and sports properties with modern, innovative solutions to their highly-complex ticketing and e-commerce needs. Our unified commerce platform is built for big, supporting all types of events, from festivals to global arena tours, and an almost limitless suite of commerce offerings beyond admission tickets.
The Opportunity
As a Technical Account Manager (TAM), you act as a trusted technical advisor to both clients and internal teams. You sit at the intersection of product capability, client operations, and real-world execution, ensuring solutions are not only technically sound but scalable and aligned with client business outcomes.
This role is ideal for someone who is deeply curious, asks thoughtful questions to understand complex systems fully, and is comfortable pushing back-professionally and persuasively-when advocating for the right technical or product path.
You will lead complex implementations, support live events, and serve as a critical feedback loop into Product by translating client needs into clear, actionable insights.
Client Advisory & Technical Ownership
  • Serve as the primary technical advisor for a portfolio of clients, deeply understanding their business models, workflows, and goals.
  • Lead technical implementations, ensuring clients are set up for long-term success-not just launch.
  • Proactively audit event builds, configurations, and workflows, identifying risks, inefficiencies, and opportunities for improvement.
  • Ask probing questions to uncover root causes, not just symptoms, and recommend multiple solution paths with clear tradeoffs.
Product Partnership & Advocacy
  • Act as a strong voice of the client in collaboration with Product, Engineering, and Client Experience.
  • Translate real-world client use cases into clear product feedback, supported by data, context, and business impact.
  • Professionally challenge assumptions and advocate for product improvements that enable scale, automation, and data integrity.
  • Participate in GTM initiatives by testing new features, validating workflows, and shaping internal and external enablement materials.
Process, Documentation & Scale
  • Document common client questions, edge cases, and solutions to improve internal knowledge and reduce repeat escalations.
  • Identify opportunities to streamline workflows, automate repetitive steps, and improve team efficiency.
  • Maintain strong personal organization across multiple clients, initiatives, and deadlines-without losing attention to detail.

What We're Looking For
  • 3-5+ years of experience in technical account management, SaaS implementations, live event operations, or technical client support.
  • Strong technical aptitude with the ability to quickly understand complex systems and integrations.
  • Ability to ask the right questions, synthesize information, and make clear, defensible recommendations.
  • Comfort pushing back professionally-using data, logic, and client impact to influence decisions.
  • Highly organized, efficient, and able to manage competing priorities.
  • Comfortable learning new tools and workflows as the platform evolves.
  • Strong communicator who can fluidly switch between technical and business audiences.
  • Willingness to travel occasionally for onsite event support.

This Role May Be a Good Fit for You If You...
  • Are comfortable adapting as systems and processes evolve rather than relying solely on prescriptive playbooks.
  • Ask clarifying questions and revisit assumptions to ensure you fully understand a problem before moving forward.
  • Enjoy understanding the underlying goals behind requests and proposing thoughtful alternative approaches.
  • Are comfortable engaging in respectful debate and advocating for a point of view using data and clear rationale.
  • Are motivated by proactive problem-solving and continuous improvement, not just reactive support.
  • Stay organized and effective while balancing multiple clients, priorities, and shifting timelines.
  • Value collaboration and believe client-facing technical teams should have a voice in product decisions.
  • Enjoy learning, iterating, and experimenting with new tools, workflows, and processes.

Work-Life
This role is 100% remote with an optional work environment at our Santa Monica office, located on the 3rd Street Promenade. Most teams run West Coast Hours with lots of autonomy. At this time we are only able to hire US Citizens or active US Green Card holders
The Perks
  • Salary Range $75,000 - $85,000 DOE + Equity
  • 100% Remote with Hybrid Optional
  • Paid Health Benefits ($0 Premiums)
  • Dental, Vision, Life plans
  • Open Vacation
  • 401k (50% match up to 3%)
  • Paid Equipment
  • Paid Holidays & Birthdays Off
  • Parental Leave
  • Team Offsites / Events
  • Ticket hookups!

Tixr is the largest, fastest-growing, privately-held primary ticketing and live event commerce marketplace in the world. We're a California born and bred company that's still founder owned and led to this day, and we support a global client base with staff throughout the US, Canada, and UK. We exclusively power 500 of the most respected live entertainment brands in 40 countries including Wynn Nightlife, Riot Fest, Acura Grand Prix of Long Beach, Riot Games Arena, Luke Bryan's Crash My Playa, Sturgis Buffalo Chip, Lightning in a Bottle, Portland Trail Blazers' New G League Affiliate Rip City Remix, among many others.
The pay range for this role is:
75,000 - 85,000 USD per year (Remote (United States))

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