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Remote Technical Account Manager Jobs (NOW HIRING)

AvePoint

Technical Account Manager- Google

Jersey City, NJ · On-site +1

$75K - $100K/yr

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint ... Performing remote or onsite platform integration engagements for existing clients * Delivering ...

Mendix

Technical Account Manager

Boston, MA · Remote

$160K - $270K/yr

Technical Account Manager The Technical Account Manager (TAM) is a post-sales technical lead responsible for driving the successful adoption, scaling, and self-sufficiency of advanced software ...

Archera

This is a fully remote role based in the United States Key Responsibilities * Own the post-sales ... Technical Account Management, Customer Success, Solutions Architecture, Cloud Consulting, or a ...

New

FirmaTRUST

Technical Account Manager

Milpitas, CA · Remote

As an Technical Account Manager at ICE Consulting, you will be instrumental in developing and nurturing strong relationships with our clients. Your primary responsibility will be to understand ...

Cupix

Technical Account Manager

Austin, TX · On-site +1

As a successful Technical Account Manager, you'll use your consultative mindset to leverage Cupix ... A flexible remote-work policy * Referral bonuses for helping us grow our world-class team. * Join a ...

Cupix

Technical Account Manager

Austin, TX · On-site +1

As a successful Technical Account Manager, you'll use your consultative mindset to leverage Cupix ... A flexible remote-work policy * Referral bonuses for helping us grow our world-class team. * Join a ...

Buildkite

$140/hr

Role Overview We're looking for a Technical Account Manager based in North America to join our ... Remote-first culture and support for work-life balance * Competitive compensation and benefits ...

Archera

This is a fully remote role based in the United States, with East Coast candidates preferred. Key ... Mentor and support more junior Technical Account Managers, helping establish best practices and ...

New

Veeam Software

Technical Account Manager

The Technical Account manager is an expert in the areas of Data Management, Data Analytics ... Quarterly travel to customer #LI-TN1 #LI-REMOTE What you'll get * Unlimited paid time off, 12 paid ...

Boulevard

Technical Account Manager

Come Do the Best Work of Your Life at Boulevard Boulevard is seeking a Technical Account Manager ... Fully remote so you can choose where you want to work. You'll receive a work from home stipend ...

Advisor360°

Technical Account Manager

They are seeking a Technical Account Manager to serve as the primary technical advisor for enterprise and mid-market clients, ensuring their success with the platform through strategic partnerships ...

Miro

About the Role We are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. As a TAM, you will act as a ...

AvePoint

Technical Account Manager- Microsoft

Richmond, VA · On-site +1

$75K - $100K/yr

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint ... Performing remote or onsite platform integration engagements for existing clients * Delivering ...

DocuSign

Sr. Technical Account Manager (TAM)

Travel as necessary to deepen client relationships (approx 20%) Job Designation Remote: Employee is ... account management, or technical consulting experience * Experience with modern markup and ...

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How much do remote technical account manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for remote technical account manager in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Remote Technical Account Managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are the key skills and qualifications needed to thrive in the Remote Technical Account Manager position, and why are they important?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What is a Remote Technical Account Manager job?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

More about Remote Technical Account Manager jobs
What cities are hiring for Remote Technical Account Manager jobs? Cities with the most Remote Technical Account Manager job openings:
What states have the most Remote Technical Account Manager jobs? States with the most job openings for Remote Technical Account Manager jobs include:
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Remote Technical Account Manager jobs near you
Infographic showing various Remote Technical Account Manager job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.
Technical Account Manager- Google

Technical Account Manager- Google

AvePoint

Jersey City, NJ • On-site, Remote

$75K - $100K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Overview 

Do you have passion for customer satisfaction and the skills to support a complex technical environment? Does the idea of being the trusted technical advisor excite you? We're looking for someone who can quickly become an expert in delivering exceptional service that nurtures customer retention, fosters platform adoption, and provides prescriptive feedback. 

What will you be doing? 

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint enterprise customers. The TAM works in a consultative role to assist in successful platform integrations and account management to provide existing customers with technical recommendations through a customer's product operations lifecycle 

Your responsibilities will include: 

  • Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. 
  • Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use. 
  • Performing architectural design sessions with existing clients to assist in architecting future and current deployments of software solutions 
  • Performing remote or onsite platform integration engagements for existing clients 
  • Delivering remote or onsite training sessions for clients 
  • Acting as the escalation point and lead conference calls with customers who require experienced handling on sensitive support cases 
  • Manage Account activities and coordinate internal and external support efforts to deliver timely and effective responses. 
  • Delivering Technical documentation to support customer deployments and expansion efforts. 
  • Partner with Support, Customer Success, Sales teams to ensure account stability, growth and adoption. 

OK, I'm interested... is this the job for me? 

You're the main point of contact for your assigned customers, which means you will need in-depth product knowledge and exceptional troubleshooting skills. You will also act as the trusted advisor to other departments within AvePoint and will need to demonstrate strong follow-through in all your technical queries. 

 
Other qualities that will make you a fit for this role include: 

  • BA/BS Degree (Computer Science/Engineering majors preferred)  
  • Experience with Google Cloud Platform (GCP) and an understanding of Microsoft 365 environments.
  • Minimum 3+ years of work experience in a related technical field. (Ex. technical software support, pre-sales engineering, technical account management)  
  • Excellent written/verbal communication, organization, presentation, and stakeholder management skills 
  • Ability to work individually and within a highly collaborative team setting 
  • Willingness to learn and adapt in a fast-paced environment
  • Experience testing and performing updates to a live production environment 
  • Working technical knowledge of current software protocols and Internet standards 
  • Competence with testing, logging and troubleshooting tools and procedures 
  • Knowledge of an Enterprise Content Management system  

While not required, it's an added plus if you also have:  

  • One or more cloud-related certifications (e.g., MS900, AZ900, or Google Cloud Platform credentials).
  • Experience with scripting (PowerShell) 
  • Familiarity with REST API development 

The Salary Range for this role is $75,000 - $100,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. 

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