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Remote Technical Account Manager Jobs (NOW HIRING)

Nasuni

Technical Account Manager

US Remote Role Overview Nasuni is seeking a Technical Account Manager (TAM) to support a portfolio of enterprise customers by driving adoption, platform health, and long-term success. You will act as ...

Akamai

Technical Account Manager

Poland, NY · Remote

About the Role As a Technical Account Manager (TAM) for Guardicore Segmentation at Akamai ... Centrum Biurowe Vinci, Krakow, Malopolskie, 31-323, PL (Remote) #J-18808-Ljbffr

BioCatch

Technical Account Manager

New York, NY · On-site +1

Remote (North America) | Travel: Up to 10% About the Role We are seeking a highly skilled Technical Account Manager (TAM) to join our North America team. In this pivotal role, you will be the primary ...

Renesas Electronics

Technical Account Manager

Frisco, TX · On-site +1

$109K - $130K/yr

As a Technical Account Manager , you'll be the trusted advisor for a portfolio of Altium ... Our people-first culture and global support system, including the remote work option and Employee ...

TEKsystems

Technical Account Manager

Tucson, AZ · Remote

$175K - $190K/yr

... and remote workshops to ensure successful adoption. Technical Leadership • Define secure-by ... Skills Technical Account Management, Sales support, kubernetes, software sales, product ownership ...

Delinea

Technical Account Manager

Technical Account Manager Position Summary 80% of breaches involve privileged credential misuse ... Deliver remote services to new and existing customers including software configuration, onboarding ...

TEKsystems

Technical Account Manager

Tucson, AZ · Remote

... and remote workshops to ensure successful adoption. Technical Leadership • Define secure-by ... Skills Technical Account Management, Sales support, kubernetes, software sales, product ownership ...

Samsara

Technical Account Manager

As a Samsara Technical Account Manager (TAM), you are the cornerstone of technical customer success ... This role is a remote position open to candidates residing in the US except Alaska, Austin Metro ...

DocuSign

Sr. Technical Account Manager

WA · Remote

What you'll do The Technical Account Manager (TAM) acts as a trusted advisor for enterprise ... Travel as necessary, approximately 10-20% Job Designation Remote: Employee is not required to be in ...

Roku

Technical Account Manager

Santa Monica, CA · Remote

$130K - $160K/yr

About the Team We are Roku's Technical Account Management team for advertising publisher partnerships, owning integration health end-to-end-from onboarding through mature operations-to deliver ...

Adelaide Metrics, Inc.

Technical Account Manager

$80K - $100K/yr

We have a NYC office and a London WeWork, but operate as a remote-friendly company with flexible ... Work alongside Technical Account Managers to develop scalable campaign execution and measurement ...

AvePoint

Technical Account Manager- Google

Richmond, VA · Remote

$75K - $100K/yr

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint ... Performing remote or onsite platform integration engagements for existing clients * Delivering ...

DocuSign

Sr. Technical Account Manager

What you'll do The Technical Account Manager (TAM) acts as a trusted advisor for enterprise ... Travel as necessary, approximately 10-20% Job Designation Remote: Employee is not required to be in ...

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How much do remote technical account manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for remote technical account manager in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Remote Technical Account Managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are the key skills and qualifications needed to thrive in the Remote Technical Account Manager position, and why are they important?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What is a Remote Technical Account Manager job?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

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What cities are hiring for Remote Technical Account Manager jobs? Cities with the most Remote Technical Account Manager job openings:
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Remote Technical Account Manager jobs near you
Infographic showing various Remote Technical Account Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, 5% Part Time, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.
Technical Account Manager

Technical Account Manager

Nasuni

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Technical Account Manager
Location: US Remote
Role Overview
Nasuni is seeking a Technical Account Manager (TAM) to support a portfolio of enterprise customers by driving adoption, platform health, and long-term success. You will act as the primary technical point of contact, helping customers optimize their use of Nasuni's cloud file data platform across hybrid and cloud environments.
This role is ideal for someone who enjoys solving technical challenges, building strong customer relationships, and working across infrastructure technologies. You will partner closely with Customer Success, Support, and Engineering to ensure customers achieve measurable outcomes.
This is not a purely strategic or sales-led role-success comes from hands-on engagement, proactive execution, and technical credibility.
Level & Scope Definition
  • Owns execution and outcomes for a defined customer portfolio
  • Operates with moderate autonomy, escalating complex risks when needed
  • Focuses on adoption, optimization, and issue resolution
  • Collaborates cross-functionally but does not own company-wide strategy

Responsibilities
  • Serve as the primary technical contact for assigned customers
  • Conduct regular technical reviews, health checks, and adoption planning
  • Monitor platform usage and proactively identify risks or optimization opportunities
  • Troubleshoot and coordinate resolution of technical issues with Support and Engineering
  • Guide customers on best practices across storage, cloud, and file system environments
  • Support onboarding, migrations, and expansion use cases
  • Track and manage customer issues, action items, and feature requests
  • Communicate product updates, security alerts, and roadmap-relevant changes
  • Identify opportunities to improve customer workflows using automation and AI-assisted analysis (e.g., telemetry insights, anomaly detection, operational efficiency tools)

Qualifications
Must-Have
  • 4-7 years in a customer-facing technical role (TAM, Support Engineer, Solutions Engineer)
  • Experience with enterprise infrastructure (storage, networking, or cloud)
  • Working knowledge of CIFS/SMB, NFS, Active Directory
  • Experience supporting customer environments and troubleshooting issues
  • Strong communication skills with technical stakeholders

Preferred
  • Experience with AWS, Azure, or GCP
  • Exposure to virtualization (VMware/ESX)
  • Familiarity with Linux administration
  • Experience using tools like Salesforce, Jira, Gainsight

Ideal
  • Experience supporting file storage or data infrastructure platforms
  • Managed multiple customer accounts simultaneously
  • Exposure to AI-driven operational tools or automation workflows

Experience Guidelines
  • 4-7 years total experience
  • 2-4 years in customer-facing technical roles
  • Prior TAM experience helpful but not required

About Nasuni & Why Work Here (US Remote)
Nasuni is the unstructured data foundation for enterprise teams-and the AI that supports them. As a Vista-backed SaaS data infrastructure company, we help organizations manage, protect, and activate massive volumes of file data across hybrid and cloud environments.
Our platform transforms traditional file storage into a unified, scalable, and AI-ready data layer-enabling global collaboration, resilience, and intelligent automation.
As a US Remote team member, you'll work in a high-ownership environment with strong cross-functional collaboration. You'll solve real customer challenges at enterprise scale while building expertise across cloud, storage, and AI-enabled operations. If you enjoy hands-on problem solving, continuous learning, and delivering measurable customer outcomes, Nasuni offers meaningful growth and impact.
Why work at Nasuni?
As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the US. Benefits packages generally include:
  • Best in class employee onboarding and training
  • "Take What You Need" paid time off policy
  • Comprehensive health, dental and vision plans
  • Company-paid life and disability insurance
  • 401(k) and Roth IRA retirement plan
  • Generous employee referral bonuses
  • Flexible remote work policy
  • 10 Paid Holidays
  • Wide array of wellbeing offerings
  • Pre-tax savings accounts with company contributions
  • Great team culture and social activities
  • Collaborative workspaces
  • Free on-site fitness centers and stocked kitchens in select office locations
  • Professional development resources

Compensation Transparency:
In accordance with U.S. pay transparency laws, Nasuni is committed to providing visibility into compensation for all U.S.-based roles. Click HERE to view our compensation ranges by job grade. Actual compensation will be based on a variety of factors, including a candidate's experience, skills, education, and work location.
To all recruitment agencies: Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes.
Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.
This privacy notice relates to information collected (whether online or offline) by Nasuni Corporation and our corporate affiliates (collectively, "Nasuni") from or about you in your capacity as a Nasuni employee, independent contractor/service provider or as an applicant for an employment or contractor relationship with Nasuni.

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