ZipRecruiter

Log In

2

Remote Technical Account Manager Jobs in Ohio (NOW HIRING)

Genetec

Technical Account Manager

Columbus, OH · On-site +1

As Technical Account Manager, you will be the main point of contact and technical account owner for one account. The Professional Services team is a client-focused team, expert in everything Genetec ...

Formerra

Account Manager

Toledo, OH · Remote

This role is remote; however, applicants must be located within the territory (Central and ... Coordinate closely with regional sales teams as well as collaborating with the technical area as ...

Emersesales

Account Manager

Cleveland, OH · On-site +1

$90K - $115K/yr

Account Manager - East Lakes Engineered Corrosion Solutions is an exciting and fast-growing ... Present technical solutions to a variety of customers This is a remote position; however ...

Formerra

Account Manager

Toledo, OH · Remote

Powered by technical and commercial expertise, it brings a distinctive combination of portfolio ... This role is remote; however, applicants must be located within the territory (Central and ...

Phospholutions

Key Account Manager

Columbus, OH · On-site +1

$130K - $150K/yr

Key Account Manager Location: Remote within assigned territory (Pacific Northwest and Midwest ... Collaborate with Technical Agronomy, Marketing, Supply Chain, Finance, and Executive Leadership to ...

RHINESTAHL CORPORATION

Account Manager

Mason, OH · Remote

This is a remote U.S.-based position. While candidates may be located anywhere in the United States ... Collaborate with internal teams to troubleshoot technical or operational challenges. Sales and ...

APR

Commercial Lines Account Manager

Columbus, OH · On-site +1

$70K - $80K/yr

Columbus, Ohio | Hybrid (willing to consider fully remote for the right candidate) Job Overview ... enhance technical knowledge and capabilities. Qualifications: * A minimum of 5-7 years of ...

Smithers-Oasis

Key Account Manager - REMOTE

Kent, OH · On-site +1

Responsibilities of the Key Account Manager role include (but are not limited to): * Own ... An individual who has a learning mindset and strong product/technical training aptitude. * An ...

Honeywell

Senior Remote Services Engineer

Independence, OH · On-site +1

$102K - $140K/yr

Provide remote technical assistance for global multi-brand contracted customers. * Coordinate with ... Manage global customer requests with varying levels of expertise. * Perform fault finding on ...

next page

Showing results 1-20

All JobsTechnical Account JobsRemote Technical Account Manager JobsRemote Technical Account Manager Jobs in Ohio

Remote Technical Account Manager information

See Ohio salary details

$38K

$82.2K

$160.7K

How much do remote technical account manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote technical account manager in Ohio is $82,164.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $95,500.00 per year, depending on experience, location, and employer.

What is a remote technical account manager?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote technical account manager?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What are some typical challenges faced by remote technical account managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are popular job titles related to Remote Technical Account Manager jobs in Ohio?

For Remote Technical Account Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Technical Account Manager jobs in Ohio look for?

The top searched job categories for Remote Technical Account Manager jobs in Ohio are:

What cities in Ohio are hiring for Remote Technical Account Manager jobs?

Cities in Ohio with the most Remote Technical Account Manager job openings:

Remote Technical Account Manager jobs near you
Infographic showing various Remote Technical Account Manager job openings in Ohio as of September 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $82,164 per year, or $39.5 per hour.

Technical Account Manager (Remote)

Dublin, OH • On-site, Remote

Logically, Inc.
See more jobs at Logically, Inc.external

Full-time

Posted 18 days ago

Job description

Managing modern technology has become increasingly complex. As organizations scale across clouds, endpoints, and hybrid environments, IT operations and cybersecurity often remain fragmented, creating gaps in visibility, slowing response times, and increasing risk.
Logically closes that gap.
We unify IT operations and cybersecurity into a single, accountable operating model that reduces risk, accelerates response, and strengthens resilience across the systems businesses depend on. With shared visibility, integrated workflows, and clear ownership, organizations gain greater control, fewer blind spots, and more confidence in their technology.
Our approach is cyber-first by design, embedding protection into every layer, from end user to edge to cloud. By combining AI-assisted monitoring with human-led expertise, we deliver faster insight, smarter decisions, and more effective outcomes without the complexity of siloed tools.
For more than 20 years, Logically has partnered with mid-market and enterprise organizations to simplify complexity, reduce risk, and improve resilience, acting as a true extension of their teams with clear accountability and measurable outcomes.
Logically. Cyber-First. Future-Ready.
Why Work for Us
  • A culture built on doing the right thing
  • Work at the forefront of cybersecurity and emerging technologies
  • Collaborative, growth-oriented environment
  • Competitive compensation and benefits
  • Opportunities for professional development and advancement
  • Make a real impact by helping organizations reduce risk and build resilience

Job Summary:
The Technical Account Manager functions as a critical contributor to the overall company success by providing pre-sale and customer lifecycle support and advocacy for assigned customers. The Technical Account Manager supports the sales process as a technology adviser to both prospective customers and representatives of currently assigned client accounts. The Technical Account Manager will display a strong commitment to developing and maintaining long-term customer relationships. The position will be expected to work with all internal departments while reporting to sales leadership. This remote role will require 25% travel.
Job Duties & Responsibilities:
  • Support presales site activities, preliminary site visits, coordinating trial test supports / preparation
  • Prepare and give technical presentations to explain to customers how the products and services work
  • Work with the customers and Engineers to ensure the equipment meets the system requirements
  • Communicate with the sales team to understand consumer demands and offer sales support where necessary
  • Secure orders, guarantee product standards, and assure product delivery
  • Establish customer rapport and acceptance
  • Plan for modifications to products to meet consumer demands
  • Help clients to solve problems with product usage
  • Recommend new and improved products to the customers and explain how the equipment will be more cost-effective
  • Understand the complexity of a fast-paced technology business and works well in a matrix organization
  • Support presales activities, proposal generation, product position, solution offering, and responding to technical clarifications
  • Work closely with the Sales team to provide full presales assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives
  • Participate in the completion of submitted SLA documents, bid coordination, prospect qualification, discovery and requirements gathering, product demonstrations, technical discussions, and design solution proposals
  • Participate in "relationship retention" CRM activities
  • Assist Partner Management in the identification and analysis of potential partnership opportunities and distribution channels
  • Monitor assigned account activities (e.g., trouble tickets, bill disputes, reports, collections) and follow up as necessary to research, facilitate, and ensure resolution
  • 25% Travel Required

Qualifications:
  • Bachelor's degree in computer science, computer engineering, or related field preferred
  • 6-9 years of experience in sales engineering or IT in the managed services, professional service, or security industry
  • 2+ years of experience in a customer facing role, ideally with Presales exposure
  • Certification in Dell, HP, VMWare, and Hyper-V preferred
  • Experience working with a CRM, preferably ConnectWise, Salesforce or Microsoft Dynamics
  • Comprehensive knowledge and technical background in Managed Services product and offerings, Variety of IT ecosystems technologies (e.g., Dell, HP, virtualization such as VMWare and SQL), working with and understanding capabilities of technology development teams
  • Working knowledge of site and central IT technologies provisioned under service and product portfolio
  • Understanding of the technical relationships between infrastructure technologies and current applications that are part of the product and service portfolio
  • Advanced knowledge of application, data, and infrastructure architecture disciplines
  • Understanding of architecture and design across all systems
  • Business acumen; translating business requirements into technical solutions
  • Flexible and able to remain calm in times of stress while managing multiple priorities at one time
  • Active listener with excellent oral and written communication skills, as well as the ability to handle difficult conversations
  • Sound problem-solving technique with ability and persistence to generate options and select the best solution
  • Ability to build relationships based on trust to enable collaboration and cooperation amongst team members and internal/external stakeholders
  • Ability to communicate effectively with customers and various levels of management both verbally and in written form
  • Ability to manage multiple projects in a fast-paced environment
  • Team player mentality and willingness to share knowledge with others

Logically provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, gender identity, sexual orientation, and other protected classes.

Apply