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Remote Technical Account Manager Jobs in Ohio (NOW HIRING)

EverDriven

Account Manager, Ohio

Cleveland, OH · Remote

$60K - $70K/yr

This is a remote role, but this account manager will service the Ohio territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service ...

EverDriven

Account Manager, Ohio

Cincinnati, OH · Remote

$60K - $70K/yr

This is a remote role, but this account manager will service the Ohio territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service ...

EverDriven

Account Manager, Ohio

Columbus, OH · Remote

$60K - $70K/yr

This is a remote role, but this account manager will service the Ohio territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service ...

ABB

OEM Account Manager

Milford, OH · Remote

This is a remote position for candidates based in Ohio. This role is contributing to the ... Technical & Analytical Skills: Strong in technical applications, proposal development, and use of ...

IME RESOURCES LLC

Account Manager (32287)

Columbus, OH · Remote

This is a remote position with about 50% of travel out in the field, which will mainly include Illinois, Michigan, and Ohio. As an Account Manager at ABI, you will play a critical role in fostering ...

Honeywell

Senior Remote Services Engineer

Independence, OH · On-site +1

$102K - $140K/yr

Provide remote technical assistance for global multi-brand contracted customers. * Coordinate with ... Manage global customer requests with varying levels of expertise. * Perform fault finding on ...

ABB

OEM Account Manager

Westerville, OH · Remote

This is a remote position for candidates based in Ohio. This role is contributing to the ... Technical & Analytical Skills: Strong in technical applications, proposal development, and use of ...

Nordsonhcm

Account Manager

Delaware, OH · On-site +1

$60K - $80K/yr

Identification of key decision makers within all assigned key accounts and OEMs. * Management of ... Prepares and promptly submits administrative and technical reports as directed * Maintains personal ...

Weiser Security Services

Account Manager

New Albany, OH · On-site +1

... technical expertise and solutions. 8. Ensure staffing at assigned accounts is adequate at 32 hpw ... Timely notify Branch Manager of all employee performance problems warranting disciplinary action ...

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All JobsTechnical Account JobsRemote Technical Account Manager JobsRemote Technical Account Manager Jobs in Ohio

Remote Technical Account Manager information

See Ohio salary details

$38K

$82.2K

$160.7K

How much do remote technical account manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote technical account manager in Ohio is $82,164.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $95,500.00 per year, depending on experience, location, and employer.

What is a remote technical account manager?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote technical account manager?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What are some typical challenges faced by remote technical account managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are popular job titles related to Remote Technical Account Manager jobs in Ohio?

For Remote Technical Account Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Technical Account Manager jobs in Ohio look for?

The top searched job categories for Remote Technical Account Manager jobs in Ohio are:

What cities in Ohio are hiring for Remote Technical Account Manager jobs?

Cities in Ohio with the most Remote Technical Account Manager job openings:

Remote Technical Account Manager jobs near you
Infographic showing various Remote Technical Account Manager job openings in Ohio as of September 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $82,164 per year, or $39.5 per hour.

Account Manager, Ohio

Cleveland, OH • Remote

EverDriven
Special Transit Systems Transportation • 201 - 500 employees
Learn more about EverDrivenexternal

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

EverDriven is opening doors to a brighter future for every student and every community through safe, reliable transportation. We partner with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes—through a tech-powered, human-led model that gets every student to school safe, calm, and ready to learn.
We live three cultural pillars: we do the right thing, leading with integrity and taking ownership of what matters most. We work together, bringing diverse skills and strengths to solve complex challenges as one team. And we never settle, staying curious and driven, guided by data, always raising the bar for students, families, and school districts.

Position Summary:

The Account Manager works in collaboration with EverDriven departments, transportation providers, school districts, and parents to ensure safe and timely transport of students within a designated territory. This role focuses on executing programs to improve service quality and productivity, reduce costs, while maintaining the highest standards of customer service. Fluent in Spanish is a plus.

Salary Range:

$60,000.00-$70,000.00/yr based on experience plus bonus potential

Location:

This is a remote role, but this account manager will service the Ohio territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service Providers within assigned accounts and markets. Account Managers are expected to remain responsive during standard business hours to support daily operations, address customer and Service Provider needs, and help resolve time-sensitive issues as they arise, up to five days per week.

Responsibilities:

  • Use effective industry skills and abilities to support our innovative transportation services
  • Exercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies
  • Assist in managing the daily service of accounts in addition to recruiting, vetting and credentialing service providers (third party transportation companies)
  • Manage and oversee Field Operations to include, but not limited to, new client start-ups, client retention and development along with growing existing accounts
  • Responsible for the continuous improvement of a safe, efficient, and effective transportation system
  • Liaise between EverDriven and our clients while providing guidance, direction, and feedback
  • Maintain a safe and efficient environment for our passengers, contractors, and the non-riding public by managing regulatory and client policies and procedures
  • Monitor all local transportation to ensure performance in accordance with terms, conditions and specifications of EverDriven contracts with clients and providers
  • Develop and maintain open communication channels with project contractors, community officials, and agency staff
  • Cooperate with EverDriven departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections
  • Understand and follow safety rules established by regulatory bodies and client contracts
  • As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA)

Requirements:

  • Minimum education of a bachelor's degree or equivalent experience
  • Experience in transportation and/or operations is a plus
  • Strong professional communication and customer service skills
  • Ability to effectively work with diverse groups of customers and service providers
  • Set priorities wisely, multitask, and dynamically solve problems
  • Strong familiarity and comfort level with Microsoft Word, Excel and Outlook.
  • Valid Driver's License with a good driving record.
  • Drug Screen and Background Check is a Condition of Employment
  • Daily travel as required

Benefits:

  • Medical, Dental, Vision insurance
  • Virtual Doctor Visits with $0 Co-Pay
  • Life Insurance (company paid)
  • Short Term Disability Insurance (company paid)
  • Long-Term Disability Insurance (company paid)
  • Paid Time Off (PTO)
  • Paid Holidays
  • Paid Time to Volunteer
  • Flex Spending Account (FSA)
  • 401K Plan (with an awesome employer match!)
  • Employee Assistance Program
  • Employee Discounts Program

#LI-remote

Equal Opportunity Employer 

EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential. 

Visit our website and learn more about us at www.EverDriven.com