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Associate Technical Account Manager Jobs in Ohio

Yardi

Associate Technical Account Manager

Cleveland, OH · On-site

$31.25 - $32.81/hr

Are you passionate about learning new technology and building strong client relationships? We're looking for an Associate Technical Account Manager (ATAM) to help our multifamily residential clients ...

Yardi

Associate Technical Account Manager

Cleveland, OH · On-site

$31.25 - $32.81/hr

Are you passionate about learning new technology and building strong client relationships? We're looking for an Associate Technical Account Manager (ATAM) to help our clients get the most value from ...

Wavefront Software

Technical Account Manager

Dublin, OH · Remote

$65K - $90K/yr

Technical Account Manager If you're the kind of person who enjoys being the bridge between customers and technology - translating real-world needs into solutions that work - this role gives you that ...

Genetec

Technical Account Manager

Columbus, OH · On-site

As Technical Account Manager, you will be the main point of contact and technical account owner for one account. The Professional Services team is a client-focused team, expert in everything Genetec ...

Wavefront Software

Technical Account Manager

Dublin, OH · Remote

$65K - $90K/yr

Technical Account Manager If you're the kind of person who enjoys being the bridge between customers and technology - translating real-world needs into solutions that work - this role gives you that ...

Qualys

Technical Account Manager

Columbus, OH · On-site

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company ...

Accellis Technology Group

Be Seen First

Technical Account Manager, MSP

Cleveland, OH · On-site

$60K - $85K/yr

Accellis Technology Group is seeking a Technical Account Manager (TAM) to serve as a trusted advisor and operational partner for our managed IT clients. This is a client-facing role focused on ...

Genetec

Technical Account Manager

Columbus, OH · On-site +1

As Technical Account Manager, you will be the main point of contact and technical account owner for one account. The Professional Services team is a client-focused team, expert in everything Genetec ...

Qualys

Technical Account Manager

Columbus, OH · On-site

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company ...

dunnhumby

Technical Account Associate

Cincinnati, OH

$45K - $61K/yr

We're looking for a talented Technical Account Associate who expects more from their career. It's a ... Joining our Technical Account Management team, you'll work with world class and passionate people ...

MAXTECH

IT Technical Account Manager

Columbus, OH · On-site

$70K - $110K/yr

We are seeking an IT Technical Account Manager to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities: * Present and sell company ...

MAXTECH

IT Technical Account Manager

Columbus, OH · On-site

$70K - $110K/yr

We are seeking an IT Technical Account Manager to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities: * Present and sell company ...

dunnhumby

Technical Account Associate

Cincinnati, OH · On-site

$45K - $61K/yr

We're looking for a talented Technical Account Associate who expects more from their career. It's a ... Joining our Technical Account Management team, you'll work with world class and passionate people ...

Iff

Technical Service Account Manager

Bellevue, OH · On-site +1

The Technical Service Account Manager in Grain Processing will be directly responsible for providing technical service to existing and new customer accounts within the Carbohydrate Processing and ...

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Showing results 1-20

All JobsAssociate Technical Account JobsAssociate Technical Account Manager JobsAssociate Technical Account Manager Jobs in Ohio

Associate Technical Account Manager information

See Ohio salary details

$38K

$82.2K

$160.7K

How much do associate technical account manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for associate technical account manager in Ohio is $82,164.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $95,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Technical Account Manager, and why are they important?

To thrive as an Associate Technical Account Manager, you need a solid understanding of IT systems, customer service principles, and a relevant bachelor's degree, often in computer science or a related field. Familiarity with CRM platforms, troubleshooting tools, and technical documentation is typically required, and certifications such as AWS Certified Cloud Practitioner or similar can be advantageous. Strong communication, problem-solving, and relationship-building skills help you collaborate effectively with clients and internal teams. These competencies are critical for ensuring client satisfaction, resolving technical issues efficiently, and maintaining long-term business relationships.

What are some common challenges faced by Associate Technical Account Managers when balancing multiple client accounts?

Associate Technical Account Managers often juggle several client accounts at once, which requires strong organizational and prioritization skills. One common challenge is managing competing deadlines and ensuring timely responses to all clients’ technical needs or escalations. Effective communication and proactive planning are essential to maintain client satisfaction and to coordinate with internal technical teams. Additionally, adapting to different client environments and understanding their unique business requirements can be demanding but contributes significantly to professional growth.

What is the difference between Associate Technical Account Manager vs Customer Success Manager?

AspectAssociate Technical Account ManagerCustomer Success Manager
Required credentialsBachelor's degree, technical certifications often preferredBachelor's degree, customer service or sales experience
Work environmentTechnical support, client engagement, product knowledgeClient relationship management, onboarding, retention
Employer & industry usageTech companies, SaaS providersSoftware, SaaS, tech services
Common search intentTechnical support, product expertiseCustomer retention, relationship building

The Associate Technical Account Manager primarily focuses on technical support and product expertise to ensure client success, while the Customer Success Manager emphasizes building relationships and retention strategies. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and daily tasks.

What is an Associate Technical Account Manager?

An Associate Technical Account Manager (TAM) is an entry-level professional who works as a liaison between a company and its clients, focusing on the technical aspects of account management. They help customers implement and optimize the company's products or services, address technical concerns, and ensure customer satisfaction. The role typically involves troubleshooting, providing product guidance, and collaborating with internal teams to resolve issues. Associate TAMs also assist in identifying opportunities for clients to get more value from the company's offerings, contributing to long-term customer relationships.
What are the most commonly searched types of Technical Account Manager jobs in Ohio? The most popular types of Technical Account Manager jobs in Ohio are:
What are popular job titles related to Associate Technical Account Manager jobs in Ohio? For Associate Technical Account Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Associate Technical Account Manager jobs in Ohio look for? The top searched job categories for Associate Technical Account Manager jobs in Ohio are:
What cities in Ohio are hiring for Associate Technical Account Manager jobs? Cities in Ohio with the most Associate Technical Account Manager job openings:
Associate Technical Account Manager jobs near you
Infographic showing various Associate Technical Account Manager job openings in Ohio as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $82,164 per year, or $39.5 per hour.
Associate Technical Account Manager

Associate Technical Account Manager

Yardi

Cleveland, OH • On-site

$31.25 - $32.81/hr

Full-time

Posted 4 days ago

Job description

About the Role:
Are you passionate about learning new technology and building strong client relationships? We're looking for an Associate Technical Account Manager (ATAM) to help our multifamily residential clients get the most value from Yardi's property management software solutions.
In this role, you'll combine your technical aptitude and communication skills to support clients through software setup, troubleshooting, and day-to-day use. Whether it's answering a quick question or resolving a challenge, you'll help clients have a smooth, successful experience with our software.
You'll build expertise in how Yardi's software supports every stage of the renter journey and equips property managers with the tools for financial reporting, leasing, maintenance, and more. As part of a collaborative team, you'll work closely with clients and internal departments to deliver high-quality, solution-focused support. If you're a quick learner who enjoys exploring technology and making a positive impact for clients, we'd love to hear from you.
*** This position requires flexibility for travel during the second week of employment for training purposes. Training may be conducted locally or at an alternate location based on business needs. Candidates should be prepared and available to travel as required during this time. ***
What You'll Do:
  • Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.
  • Utilize your problem-solving skills to effectively troubleshoot application issues, overcome challenges, and deliver effective solutions.
  • Apply your communication strengths to earn client trust through responsive support and clear guidance from set-up through ongoing success.
  • Champion client success by sharing relevant product features, best practices, and personalized guidance.
  • Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver innovative solutions that make a real impact on our clients.
  • Enjoy a continuous journey of learning as you master our products and industry trends to drive client success.

Who You Are:
  • Bachelor's Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience.
  • Comfortable providing live support via phone and email, confidently troubleshooting technical issues.
  • A proactive problem-solver with a strong customer-focused mindset.
  • Detail-oriented and process-driven, with a focus on accuracy and efficiency.
  • Adaptable and flexible; you thrive in fast-paced, ever-changing environments.
  • Skilled at building strong relationships and earning trust with clients.
  • Driven to exceed expectations and deliver exceptional customer service.
  • A quick learner who embraces new tools, technologies, and concepts.
  • Naturally organized and able to prioritize tasks with clarity and confidence.

Ideal to Have:
  • Familiarity with property management or real estate software, particularly Yardi.
  • Hands-on experience with technical support and application troubleshooting.

Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We've created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products.
Discover the Yardi Difference:
Yardi is more than just a software company - we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
#YardiCareers #TeamYardi #hiring
$31.25/hr - $32.81/hr
All submissions for open positions should be received through Yardi's applicant portal, accessed from Yardi's corporate website.
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