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Remote Software Renewal Jobs (NOW HIRING)

Keyfactor, Inc.

Senior Renewal Specialist

Remote (EST or CST preferred) Experience: Senior Job Function : Renewal Specialist Employment Type ... Advanced understanding of software subscription models, contract structures, and customer retention ...

Rimini Street, Inc.

Sr. Project Manager

... renewals), client on-boarding, development & QA, support, etc.) * Other job-related duties and ... Experience with remote software deployments * Experience with cloud deployments * Experience ...

Paylocity

Enterprise Client Renewal Manager

The company has become one of the fastest-growing HCM software providers worldwide by offering an ... This is a fully remote position , allowing you to work from home or location of record within the U.

ComplyAuto

$75K - $80K/yr

Own the post-sale customer relationship for assigned accounts, serving as the primary point of contact from onboarding through renewal.Lead remote software onboarding: kickoff, configuration guidance ...

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How much do remote software renewal jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote software renewal in the United States is $61.73, according to ZipRecruiter salary data. Most workers in this role earn between $52.40 and $69.23 per hour, depending on experience, location, and employer.

What is a remote software renewal specialist?

A Remote Software Renewal Specialist is a professional responsible for managing and processing software subscription renewals for clients or customers, all while working remotely. Their duties typically include reaching out to clients, providing renewal quotes, answering questions about products or services, and ensuring a seamless transition for continued software usage. They play a crucial role in maintaining customer relationships and securing recurring revenue for software vendors. Strong communication skills, sales acumen, and familiarity with CRM or renewal management tools are often required for the role.

What are the key skills and qualifications needed to thrive as a remote software renewal specialist?

To excel as a Remote Software Renewal Specialist, you need strong sales acumen, attention to detail, and experience with contract management or customer retention, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, renewal management tools, and proficiency in Microsoft Office are commonly required. Outstanding communication, negotiation, and organizational skills help build rapport with clients and manage multiple renewal cycles effectively. These competencies are essential for maximizing client retention, ensuring revenue continuity, and maintaining positive long-term customer relationships.

What are some common challenges faced by professionals in remote software renewal roles, and how can they be addressed?

Professionals in Remote Software Renewal roles often encounter challenges such as maintaining clear communication with clients across different time zones, handling objections or concerns about contract value, and staying organized while managing a high volume of renewal accounts. To address these challenges, it's important to leverage CRM tools for tracking client interactions, schedule regular check-ins to build rapport, and collaborate closely with sales, support, and product teams to ensure a seamless renewal process. Proactively anticipating client needs and being responsive to inquiries can also help build trust and facilitate successful renewals.

What is the difference between Remote Software Renewal vs Remote Software Support?

AspectRemote Software RenewalRemote Software Support
Primary FocusRenewing software licenses and subscriptionsProviding technical assistance and troubleshooting
Required CredentialsKnowledge of licensing, subscription managementTechnical skills, troubleshooting certifications
Work EnvironmentCustomer account management, renewal processesTechnical support, issue resolution
Industry UsageIT, SaaS companies, software vendors

Remote Software Renewal primarily involves managing and renewing software licenses and subscriptions, ensuring clients maintain access. In contrast, Remote Software Support focuses on assisting users with technical issues and troubleshooting. While both roles require technical knowledge, renewal roles emphasize account management and subscription expertise, whereas support roles demand problem-solving skills. Understanding these differences helps job seekers identify the right career path within the software industry.

More about Remote Software Renewal jobs

What cities are hiring for Remote Software Renewal jobs?

Cities with the most Remote Software Renewal job openings:

What are the most commonly searched types of Software Renewal jobs?

The most popular types of Software Renewal jobs are:

What states have the most Remote Software Renewal jobs?

States with the most job openings for Remote Software Renewal jobs include:

What job categories do people searching Remote Software Renewal jobs look for?

The top searched job categories for Remote Software Renewal jobs are:

Remote Software Renewal jobs near you
Infographic showing various Remote Software Renewal job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $128,400 per year, or $61.7 per hour.

Senior Renewal Specialist

Keyfactor, Inc.

Remote

Full-time

PTO

Posted 12 days ago

Job description

About Keyfactor
Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor!
Title: Senior Renewal Specialist
Location: United States; Remote (EST or CST preferred)
Experience: Senior
Job Function: Renewal Specialist
Employment Type: Full-Time
Industry: Computer & Network Security
About the position
The Senior Renewal Specialist manages the organization's most complex, strategic, and high-value renewal opportunities. This role serves as a subject matter expert in renewal strategy, commercial negotiations, contract optimization, and retention risk management. The position influences renewal policy, mentors junior team members, and partners with leadership to improve revenue retention outcomes and renewal operating effectiveness.
Responsibilities
  • Lead complex, strategic, and high-value renewal engagements.
  • Develop renewal strategies for at-risk accounts, procurement-intensive customers, and enterprise agreements.
  • Conduct advanced commercial negotiations involving pricing, contract terms, and customer commitments.
  • Drive retention initiatives and risk mitigation plans for critical accounts.
  • Partner with Sales leadership, Customer Success leadership, Finance, and Legal on strategic customer decisions.
  • Identify opportunities to improve commercial terms, entitlement structures, and contract standards.
  • Mentor and provide guidance to Entry, Associate, and Renewal Specialists.
  • Lead cross-functional renewal reviews and executive-level account discussions.
  • Influence renewal forecasting accuracy and retention planning.
  • Contribute to development of renewal playbooks, operational processes, and best practices.
  • Analyze renewal trends and recommend improvements to reduce churn and revenue leakage.

Skills and Qualifications
  • Bachelor's degree or equivalent experience.
  • 6-8 years of experience in renewals, enterprise account management, customer revenue management, or related commercial roles.
  • Proven success managing enterprise-level renewals and complex commercial negotiations.
  • Advanced understanding of software subscription models, contract structures, and customer retention strategies.
  • Strong analytical and forecasting capabilities.
  • Demonstrated ability to influence senior stakeholders and cross-functional teams.
  • Experience mentoring or providing leadership within a revenue-focused organization.
  • Strong business acumen and commercial judgment.

Travel Requirements
  • Up to 10%

Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
  • Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
  • Comprehensive benefit coverage globally.
  • Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn't exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
  • Competitive time off globally.
  • Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  • DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  • The Keyfactor Alliance Program to support DEIB efforts.
  • Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  • Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  • Monthly Talent development and Cross Functional meetings to support professional development.
  • Regular All Hands meetings - followed by group gatherings.

Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
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