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Remote Sap Help Desk Support Jobs (NOW HIRING)

Diné Development Corporation

Help Desk Technician

$20.50 - $27.75/hr

This role supports day-to-day operations by troubleshooting user incidents, documenting resolutions, tracking service requests, and coordinating with engineering, database, testing, and production ...

Welltower, Inc.

Support, Yardi Help Desk - REMOTE (US)

$17.50 - $22.25/hr

The Support, Help Desk will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company's overall ...

Futran Tech Solutions Pvt. Ltd.

Help Desk - EPIC

$21 - $28.75/hr

Remote EPIC Help Desk Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support ...

Cannon Search

Help Desk Specialist

Boston, MA · On-site +1

Supporting Microsoft Office (2013/2016) environments * Managing user accounts and IT assets ... remote) * Excellent benefits, including 401(k) match and profit sharing * Stable, collegial ...

Mammoth Tech

Help Desk Technician

$20.50 - $27.75/hr

REMOTE Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 5PM - 1AM EST. ABOUT MAMMOTH ... Direct unresolved issues to the next level of support personnel. * Provide accurate information on ...

ACI Infotech

Help Desk Technician

$20.50 - $27.75/hr

Help Desk Technician Duration: 9+ Months Mode: Remote Scope of work: * Answering phone calls ... Provide backup support to the Tier 1 Service Desk team which may be unrelated to the UPN Project ...

MetroSys

Help Desk Technician

Nashville, TN · Remote

Provide Tier 1 technical support for end users via ticketing systems, phone, email, and remote ... Required Qualifications * 1-3 years of experience in a Help Desk, Service Desk, or Desktop Support ...

Snowrelic Inc

SAP EWM HANA SCM

Glen Lyn, VA · Remote

$68.25 - $89/hr

Remote Sap Hana Scm Ewm + IM ( Invendory management) Someone that isn't a single mind in one skill ... This role involves configuring and customizing SAP S/4HANA EWM module to support warehouse ...

Blue Mantis

Help Desk Engineer - Remote Canada Only

$25 - $28/hr

Help Desk Engineer - Remote Canada Only Department: Blue Mantis Employment Type: Full Time Location ... Additionally, this role provides guidance and support to the Level I team. The ideal candidate will ...

Ruri Software Technologies LLC

SAP FI consultant

$64.50 - $88/hr

Texas, USA/ Can be Remote * SAP experience specifically in Finance and Controlling modules covering ... Scoping and Planning, Process Design, Configuration, Testing, Deployment, and Post Go-Live Support

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Remote Sap Help Desk Support information

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How much do remote sap help desk support jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for remote sap help desk support in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Remote Sap Help Desk Support vs Remote SAP Basis Administrator?

AspectRemote Sap Help Desk SupportRemote SAP Basis Administrator
CertificationsITIL, SAP Help Desk certificationsSAP Basis certifications, SAP Certified Technology Associate
Work EnvironmentHelp desk, support tickets, troubleshooting end-usersSystem administration, database management, SAP system configuration
Employer & Industry UsageIT support companies, corporate IT departmentsLarge enterprises, SAP consulting firms
Search & Comparison IntentYesLess common

Remote SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues through support tickets and troubleshooting. In contrast, Remote SAP Basis Administrators handle system configuration, database management, and overall SAP system health. While both roles require SAP knowledge, Help Desk Support emphasizes user assistance, whereas Basis Administration involves technical system management.

More about Remote Sap Help Desk Support jobs
What cities are hiring for Remote Sap Help Desk Support jobs? Cities with the most Remote Sap Help Desk Support job openings:
What are the most commonly searched types of Sap Help Desk Support jobs? The most popular types of Sap Help Desk Support jobs are:
What states have the most Remote Sap Help Desk Support jobs? States with the most job openings for Remote Sap Help Desk Support jobs include:
What job categories do people searching Remote Sap Help Desk Support jobs look for? The top searched job categories for Remote Sap Help Desk Support jobs are:
Remote Sap Help Desk Support jobs near you
Infographic showing various Remote Sap Help Desk Support job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 23% Part Time, and 5% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $44,648 per year, or $21.5 per hour.
Help Desk Technician

Help Desk Technician

Diné Development Corporation

Remote

$20.50 - $27.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and escalated user support for the GEOMAP platform, ensuring timely resolution of technical issues and a high-quality customer support experience for Air Force users. This role supports day-to-day operations by troubleshooting user incidents, documenting resolutions, tracking service requests, and coordinating with engineering, database, testing, and production support teams to maintain system reliability and user readiness.
*This position is contingent based upon contract award.*
Responsibilities
  • Provide help desk support for GEOMAP users, including incident intake, troubleshooting, resolution, and escalation.
  • Respond to user issues involving application access, account support, system functionality, data workflows, and general technical questions.
  • Log, track, update, and resolve tickets in accordance with established service desk processes and response timelines.
  • Troubleshoot user-reported issues and coordinate with developers, cloud support, database, and testing teams for resolution of more complex technical problems.
  • Support Tier I/Tier II end-user assistance and escalate unresolved issues to higher-level technical staff as appropriate.
  • Document incidents, service requests, workarounds, and knowledge base articles to improve support efficiency and consistency.
  • Assist with user account support, permissions coordination, and onboarding/offboarding activities as required.
  • Support release readiness by communicating known issues, changes, and user impacts associated with new deployments or system updates.
  • Monitor recurring issue trends and provide feedback to leadership and technical teams on systemic problems and recommended improvements.
  • Deliver professional and responsive customer service while supporting mission users in a fast-paced operational environment.
  • Assist in maintaining user guides, FAQs, standard operating procedures, and other support documentation.
  • Participate in meetings, reporting, and coordination activities related to help desk operations and customer support performance.
  • Performs other related duties as assigned.

Qualifications
  • Active Secret clearance required.
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field. Relevant experience may be substituted for education where appropriate.
  • 3+ years of experience providing help desk, desktop support, application support, or customer technical support in an enterprise IT environment.
  • Experience troubleshooting user issues, documenting tickets, and resolving incidents using standard service desk tools and processes.
  • Experience supporting business applications, web-based systems, or cloud-hosted platforms.
  • Strong customer service, communication, and problem-solving skills.
  • Ability to diagnose technical issues, document findings clearly, and coordinate effectively across functional teams.
  • Experience using ticketing and collaboration tools such as Jira, ServiceNow, Confluence, or similar platforms.
  • Ability to manage multiple priorities and respond effectively to changing operational needs.

Preferred
  • Experience supporting DoD customers or users in a classified or mission-focused environment.
  • Experience supporting geospatial or Esri-based platforms, including familiarity with ArcGIS-related user issues.
  • Familiarity with AWS cloud-hosted applications or modern software delivery environments.
  • Experience developing or maintaining knowledge base content, user training materials, or support documentation.
  • Understanding of escalation processes, incident tracking metrics, and help desk performance reporting.

About Us
Diné Development Corporation (DDC) is a Navajo Nation owned family of companies that provides government agencies and commercial organizations with high-quality IT, professional, environmental, and research and development services. DDC is dedicated to empowering the Navajo Nation and communities we serve.
Benefits
Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage, retirement savings with company match, paid time off, voluntary supplemental benefits, and access to an employee assistance program. The package also includes educational assistance, with tuition reimbursement.
EEO Statement
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation, or any other basis prohibited by law. We participate in E-Verify.

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