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Remote Sap Help Desk Support Jobs (NOW HIRING)

Help Desk - EPIC

$21 - $28.75/hr

Remote EPIC Help Desk Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support ...

Supporting Microsoft Office (2013/2016) environments * Managing user accounts and IT assets ... remote) * Excellent benefits, including 401(k) match and profit sharing * Stable, collegial ...

Help Desk Technician

$20.50 - $27.75/hr

REMOTE Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 5PM - 1AM EST. ABOUT MAMMOTH ... Direct unresolved issues to the next level of support personnel. * Provide accurate information on ...

Help Desk Technician

$20.50 - $27.75/hr

Help Desk Technician Duration: 9+ Months Mode: Remote Scope of work: * Answering phone calls ... Provide backup support to the Tier 1 Service Desk team which may be unrelated to the UPN Project ...

Provide Tier 1 technical support for end users via ticketing systems, phone, email, and remote ... Required Qualifications * 1-3 years of experience in a Help Desk, Service Desk, or Desktop Support ...

SAP EWM HANA SCM

Glen Lyn, VA · Remote

$68.25 - $89/hr

Remote Sap Hana Scm Ewm + IM ( Invendory management) Someone that isn't a single mind in one skill ... This role involves configuring and customizing SAP S/4HANA EWM module to support warehouse ...

The Help Desk Specialist IV serves as the Service Management Lead and senior technical escalation ... Support VIP users, teleworkers, travelers, and remote/offsite users requiring expedited or ...

... help desk support issues. ● Configuring corporate workstations for new hires, staff upgrades ● Assist local and remote staff on hardware, software, and networking issues ● Assist in the upkeep ...

SAP FI consultant

$64.50 - $88/hr

Texas, USA/ Can be Remote * SAP experience specifically in Finance and Controlling modules covering ... Scoping and Planning, Process Design, Configuration, Testing, Deployment, and Post Go-Live Support

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...

Help Desk Specialist

Washington, DC · On-site +1

$26 - $33/hr

Support and troubleshoot printer and connectivity issues * Document, track, and manage incidents ... This position is not eligible for full-time remote work or for candidates located outside of the ...

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external ...

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Remote Sap Help Desk Support information

See salary details

$14

$21

$33

How much do remote sap help desk support jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote sap help desk support in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Remote Sap Help Desk Support vs Remote SAP Basis Administrator?

AspectRemote Sap Help Desk SupportRemote SAP Basis Administrator
CertificationsITIL, SAP Help Desk certificationsSAP Basis certifications, SAP Certified Technology Associate
Work EnvironmentHelp desk, support tickets, troubleshooting end-usersSystem administration, database management, SAP system configuration
Employer & Industry UsageIT support companies, corporate IT departmentsLarge enterprises, SAP consulting firms
Search & Comparison IntentYesLess common

Remote SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues through support tickets and troubleshooting. In contrast, Remote SAP Basis Administrators handle system configuration, database management, and overall SAP system health. While both roles require SAP knowledge, Help Desk Support emphasizes user assistance, whereas Basis Administration involves technical system management.

More about Remote Sap Help Desk Support jobs
What cities are hiring for Remote Sap Help Desk Support jobs? Cities with the most Remote Sap Help Desk Support job openings:
What are the most commonly searched types of Sap Help Desk Support jobs? The most popular types of Sap Help Desk Support jobs are:
What states have the most Remote Sap Help Desk Support jobs? States with the most job openings for Remote Sap Help Desk Support jobs include:
What job categories do people searching Remote Sap Help Desk Support jobs look for? The top searched job categories for Remote Sap Help Desk Support jobs are:
Infographic showing various Remote Sap Help Desk Support job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,648 per year, or $21.5 per hour.

$21 - $28.75/hr

Full-time

Re-posted yesterday


Job description

Position: EPIC Help Desk
Location : Remote
EPIC Help Desk
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this case ServiceNow experience is preferred)
Open to working an 8 am- 8pm CT shift
͏
Do
Ensure timely response of all the tickets raised by the client end user
Service requests solutioning by maintaining quality parameters
Act as a custodian of clientâ s network/ server/ system/ storage/ platform/ infrastructure and other equipmentâ s to keep track of each of their proper functioning and upkeep
Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
Provide an acceptance and immediate resolution to the high priority tickets/ service
Installing and configuring software/ hardware requirements based on service requests
100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
Provide application/ user access as per client requirements and requests to ensure timely solutioning
Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
Coordinate with on-site team for complex problem resolution and ensure timely client servicing
Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner.