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Remote Repair Dispatcher Jobs (NOW HIRING)

Henry Schein

US Technical Advisor Remote Technician

$55K - $86K/yr

Provide responsible remote repair services to our customers in a courteous and professional manner ... Communicate in a timely manner to all Team Members and HUB dispatchers, keeping all informed of ...

Triage Partners, LLC

Telecom Dispatcher

Tampa, FL · On-site +1

Hybrid/Remote Flexibility * Comprehensive Benefits Package * 401K Retirement with Company Match ... Repair work performed daily. The Dispatcher is responsible for ensuring the completion and ...

SHI

Dispatcher - Wakefern

$38K - $40K/yr

... repairs. This is a remote, work-from-home position that supports a 24/7 operation. The Dispatcher serves as a key communication point, interacting with SHI employees and customers via telephone ...

HireLATAM

Remote Dispatcher & Scheduling Coordinator

$1.5K - $1.8K/mo

Remote Dispatcher & Scheduling Coordinator (100% Work From Home) Location: Remote from Latin ... They specialize in service, repairs, new installations, and ongoing maintenance for homes ...

New

WOW Remote Teams

Administrative Assistant

$18.50 - $24.75/hr

Job Title This is a remote position. Our client is looking for a Full-Time Administrative Assistant ... They specialize in drywall, painting, repair, and property improvement services and have built a ...

New

cb20 Inc

Field Services Coordinator/Dispatch

Malta, NY · Remote

$23 - $25/hr

... repair, or replacement of equipment. This role may also include remote troubleshooting of a customer device, as well as remote access for service validation. All activities will be performed against ...

HiFyve

Field Service Technician

Bowling Green, KY · Remote

$32 - $35/hr

Repair and replace components including engines, hydraulic systems, air conditioning, suspension ... Operate fully remote from home; company ships parts directly to your residence for dispatch to job ...

Daisy Co.

Remote Service Support Specialist

Costa Mesa, CA · On-site +1

$96K - $120K/yr

Repairs and RMAs: Track equipment repairs and replacements, then schedule reinstallation and update ... dispatch coordination, and follow-through to closure. * Comfort with CRM-based case management ...

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Remote Repair Dispatcher information

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How much do remote repair dispatcher jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote repair dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a remote repair dispatcher?

Remote Repair Dispatchers are professionals who coordinate and manage repair services remotely, often for equipment, vehicles, or home services. They communicate with customers to assess repair needs, schedule service appointments, and dispatch technicians or repair personnel to the appropriate locations. They use specialized software to track service requests, monitor technician availability, and ensure efficient workflow. This role requires strong organizational, communication, and problem-solving skills, as well as the ability to work effectively with both customers and field technicians.

How does a remote repair dispatcher typically coordinate with field technicians and customers during a service call?

A Remote Repair Dispatcher acts as a vital communication link between customers in need of service and the field technicians assigned to handle repairs. They manage scheduling, provide technicians with detailed job information, and monitor progress throughout the service call. Dispatchers often use specialized software to track job statuses and update both customers and technicians in real time. Collaboration is key—they regularly check in with technicians for updates, resolve scheduling conflicts, and keep customers informed about ETAs and any changes, ensuring efficient and timely service delivery.

What are the key skills and qualifications needed to thrive as a remote repair dispatcher, and why are they important?

To thrive as a Remote Repair Dispatcher, you need strong organizational skills, multitasking ability, and familiarity with dispatching procedures, often supported by a high school diploma or equivalent. Experience with dispatch software, GPS tracking systems, and customer relationship management (CRM) tools is typically required. Outstanding communication, problem-solving skills, and the ability to remain calm under pressure help someone excel in this role. These skills are essential for efficiently coordinating repair teams, ensuring timely service delivery, and maintaining high customer satisfaction.

What is the difference between Remote Repair Dispatcher vs Remote Customer Service Representative?

AspectRemote Repair DispatcherRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; technical knowledge helpfulHigh school diploma or equivalent; excellent communication skills
Work EnvironmentCoordinate repair services, communicate with technicians and clientsAssist customers, handle inquiries, provide support
Industry UsageCommon in tech, appliance, and electronics repair sectorsWidespread across retail, tech, and service industries
Search/Comparison IntentYesYes

The main difference between a Remote Repair Dispatcher and a Remote Customer Service Representative lies in their core responsibilities. Dispatchers focus on coordinating repair services and communicating with technicians, while customer service reps handle inquiries and support customers. Both roles often require similar credentials and are used across various industries, but their daily tasks and focus areas differ significantly.

Can you be a remote repair dispatcher?

Yes, a remote repair dispatcher can work from home, coordinating repair services and scheduling appointments using communication tools like phone, email, or dispatch software. Strong organizational skills and knowledge of the industry are important, and some roles may require specific certifications or experience in technical support or customer service.

Is it hard to get hired as a remote repair dispatcher?

Getting hired as a remote repair dispatcher typically requires relevant experience in dispatching, good communication skills, and familiarity with scheduling tools. Employers often look for candidates who can handle customer inquiries and coordinate repairs efficiently, but the hiring process can vary depending on the company and position level.
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What are the most commonly searched types of Repair Dispatcher jobs?

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Remote Repair Dispatcher jobs near you
Infographic showing various Remote Repair Dispatcher job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Remote On-Call Tow Dispatcher

Dacus Auto Body and Collision Repair

Mcpherson, KS • On-site, Remote

$15.25 - $19.25/hr

Part-time

Retirement

Posted 21 days ago

Job description

Company Overview: Join our team at Dacus Towing and Recovery, where we pride ourselves on delivering top-tier roadside assistance and towing services. We are seeking a motivated and customer-focused individual to manage overnight and weekend calls remotely, ensuring our customers receive professional service. This position is primarily remote but does require in-person, in-office training and meetings.
Job Description: As a On-Call Dispatcher, you will be the first point of contact for customers in need of roadside assistance, as well as light and heavy-duty towing services. Your role involves handling a variety of responsibilities, including:
  • Answering Calls: Respond promptly and courteously to incoming calls for roadside assistance and towing services, ensuring that each customer feels heard and supported.
  • Quoting and Pricing: Provide accurate and competitive pricing quotes for all service requests. Clearly explain pricing details to customers, ensuring transparency and customer satisfaction.
  • Dispatching Services: Efficiently enter call information into our towing software system, dispatch drivers to service locations, and monitor the status of each dispatch. Ensure all information is accurate to avoid delays or errors in service.
  • Processing Payments: Collect payments over the phone when necessary, using our secure payment processing system. Ensure all transactions are processed smoothly and accurately.
  • Customer Interaction: Maintain a professional and friendly demeanor at all times, even during high-stress situations. Strive to exceed customer expectations with every interaction.

Requirements:
  • Age Requirement: Must be at least 18 years old.
  • Remote Work Setup: Must have a reliable internet connection, and a suitable workspace free from distractions. Ability to download, install, and use essential dispatching and payment processing apps on personal devices (PC and/or smartphone).
  • Availability: Must be willing to work on-call shifts several nights per week and 1-2 weekends per month, including rotating holidays.
  • Communication Skills: Strong verbal communication skills and the ability to remain calm and composed during emergency situations.
  • Attention to Detail: High level of accuracy in data entry and dispatching to ensure correct information is relayed to drivers and customers.
  • Location: Position is primarily remote; however, applicant must be able to attend in-person, in-office training and meetings at our McPherson KS office.

Benefits:
  • Retirement Plan: Access to a 401k plan with up to a 4% company match, helping you plan for your future.
  • Work Environment: Flexible, part-time on-call position allowing for a work-life balance that fits your schedule.

Hours:
  • Part-time On-Call: The position requires availability for overnight and weekend shifts.

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