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Remote Repair Dispatcher Jobs (NOW HIRING)

ARORA ENGINEERS

Regional Facility Manager

Braintree, MA · On-site +1

$115K - $130K/yr

... from dispatch through proposal development, execution, invoicing, and closeout-while ensuring ... This is a remote based position with up to 25% travel required. Serving as the primary liaison to ...

New

ARORA ENGINEERS

Regional Facility Manager

Charlotte, NC · Remote

$64K - $82K/yr

... from dispatch through proposal development, execution, invoicing, and closeout-while ensuring ... This is a remote based position with up to 25% travel required. Serving as the primary liaison to ...

New

ARORA ENGINEERS

Regional Facility Manager

Charlotte, NC · On-site +1

$64K - $82K/yr

... from dispatch through proposal development, execution, invoicing, and closeout-while ensuring ... This is a remote based position with up to 25% travel required. Serving as the primary liaison to ...

New

ARORA ENGINEERS

Regional Facility Manager

Braintree, MA · Remote

$69K - $89K/yr

... from dispatch through proposal development, execution, invoicing, and closeout-while ensuring ... This is a remote based position with up to 25% travel required. Serving as the primary liaison to ...

New

Opus Inspection

Call Center Representative

$15.50/hr

Schedule: Mon-Fri 9a-6p (Primarily remote after 2 weeks of mandatory in-office training) Office ... Open and dispatch service calls for equipment issues that cannot be resolved over the telephone or ...

Opus Inspection

Call Center Representative

Atlanta, GA · On-site +1

$15.50/hr

Schedule: Mon-Fri 9a-6p (Primarily remote after 2 weeks of mandatory in-office training) Office ... Open and dispatch service calls for equipment issues that cannot be resolved over the telephone or ...

Homeworks Energy

HVAC Service Coordinator

Woburn, MA · Remote

$20 - $27/hr

This is a fully remote role that requires an efficient home office environment. Job Summary: The ... Coordinate on-demand billable calls for maintenance or repair. * Proactively schedule preventative ...

GE HealthCare

Field Service Engineer 3

This is a remote role that requires the candidate to work onsite at customer locations and ... Perform advanced troubleshooting and repair on assigned equipment. * May also perform installation ...

CW IT SUPPORT INC

Tier 1 Support Technician

Wilmington, NC · On-site +1

$35K - $40K/yr

Work primarily in a remote support role servicing clients in Eastern NC and surrounding areas ... While working remotely you will be required to answer incoming phone calls, dispatch work, update ...

Bluberi

Field Service Technician-New York

Syracuse, NY · On-site +1

Responsibly manage remote warehouse of repair components and engage with monthly, quarterly and ... Communicate effectively and efficiently with Bluberi scheduling and dispatch. Accurately report ...

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Remote Repair Dispatcher information

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How much do remote repair dispatcher jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for remote repair dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

How does a Remote Repair Dispatcher typically coordinate with field technicians and customers during a service call?

A Remote Repair Dispatcher acts as a vital communication link between customers in need of service and the field technicians assigned to handle repairs. They manage scheduling, provide technicians with detailed job information, and monitor progress throughout the service call. Dispatchers often use specialized software to track job statuses and update both customers and technicians in real time. Collaboration is key—they regularly check in with technicians for updates, resolve scheduling conflicts, and keep customers informed about ETAs and any changes, ensuring efficient and timely service delivery.

What are the key skills and qualifications needed to thrive as a Remote Repair Dispatcher, and why are they important?

To thrive as a Remote Repair Dispatcher, you need strong organizational skills, multitasking ability, and familiarity with dispatching procedures, often supported by a high school diploma or equivalent. Experience with dispatch software, GPS tracking systems, and customer relationship management (CRM) tools is typically required. Outstanding communication, problem-solving skills, and the ability to remain calm under pressure help someone excel in this role. These skills are essential for efficiently coordinating repair teams, ensuring timely service delivery, and maintaining high customer satisfaction.

How to make 2000 a week working from home?

A remote repair dispatcher can potentially earn $2,000 or more weekly by handling a high volume of service requests, efficiently coordinating repairs, and working flexible hours. Increasing income may involve gaining specialized skills, certifications, or experience to take on more complex or higher-paying dispatching tasks, and utilizing scheduling or communication tools to optimize productivity.

What are Remote Repair Dispatchers?

Remote Repair Dispatchers are professionals who coordinate and manage repair services remotely, often for equipment, vehicles, or home services. They communicate with customers to assess repair needs, schedule service appointments, and dispatch technicians or repair personnel to the appropriate locations. They use specialized software to track service requests, monitor technician availability, and ensure efficient workflow. This role requires strong organizational, communication, and problem-solving skills, as well as the ability to work effectively with both customers and field technicians.

How to make 1000 a week remote?

A remote repair dispatcher can earn $1,000 a week by managing multiple service requests, coordinating repair teams, and maintaining efficient scheduling. Building experience, developing strong communication skills, and working with high-volume clients or contracts can increase earning potential. Consistent performance and possibly working overtime or on weekends may also contribute to reaching this income level.

Can you work remotely as a 911 dispatcher?

911 dispatchers typically work in emergency call centers and are required to be physically present at the dispatch location due to the need for quick response and access to specialized communication systems. Remote work for 911 dispatching is generally not permitted because of safety, security, and operational reasons. However, some emergency dispatch roles in non-911 settings may offer remote options depending on the organization.

How to become a remote dispatcher?

To become a remote repair dispatcher, candidates typically need strong communication and organizational skills, experience with dispatch or logistics software, and a good understanding of the industry they serve. Many roles require a high school diploma or equivalent, and some employers prefer prior experience in customer service or transportation. Certifications in dispatch or logistics can enhance job prospects, and a reliable internet connection is essential for remote work.

What is the difference between Remote Repair Dispatcher vs Remote Customer Service Representative?

AspectRemote Repair DispatcherRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; technical knowledge helpfulHigh school diploma or equivalent; excellent communication skills
Work EnvironmentCoordinate repair services, communicate with technicians and clientsAssist customers, handle inquiries, provide support
Industry UsageCommon in tech, appliance, and electronics repair sectorsWidespread across retail, tech, and service industries
Search/Comparison IntentYesYes

The main difference between a Remote Repair Dispatcher and a Remote Customer Service Representative lies in their core responsibilities. Dispatchers focus on coordinating repair services and communicating with technicians, while customer service reps handle inquiries and support customers. Both roles often require similar credentials and are used across various industries, but their daily tasks and focus areas differ significantly.

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What cities are hiring for Remote Repair Dispatcher jobs? Cities with the most Remote Repair Dispatcher job openings:
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Remote Repair Dispatcher jobs near you
Infographic showing various Remote Repair Dispatcher job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, 18% Part Time, and 9% Temporary. Highlights an 9% In-person, and 91% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
Regional Facility Manager

Regional Facility Manager

ARORA ENGINEERS

Braintree, MA • On-site, Remote

$115K - $130K/yr

Full-time

Posted yesterday

Job description

POSITION OVERVIEW:
The Regional Facility Manager (RFM) provides operational leadership for an assigned state or geographic territory, ensuring the successful delivery of facilities services. This highly customer-facing role manages a fast-paced, service call-driven operation, overseeing the complete work order lifecycle-from dispatch through proposal development, execution, invoicing, and closeout-while ensuring compliance with contract requirements, service level expectations, and operational performance metrics. The RFM supports a 24/7 service delivery environment, coordinating routine, priority, and emergency service requests to ensure timely resolution and exceptional customer service. This is a remote based position with up to 25% travel required.
Serving as the primary liaison to the customer, the RFM develops strong customer relationships, manages regional subcontractor performance, maintains accurate work order data within the CMMS and operational tracking systems, and drives safe, high-quality, and responsive service delivery. The Regional Facility Manager is required to reside within the assigned territory to support customer engagement, field oversight, rapid response, and operational effectiveness.
ESSENTIAL RESPONSIBIILTIES:
  • Serve as the primary customer representative within the assigned territory, building strong relationships and delivering responsive, high-quality facilities services.
  • Manage the complete lifecycle of service calls and work orders from dispatch through proposal development, execution, invoicing, and closeout while meeting contractual service levels and customer expectations.
  • Oversee daily service operations within the assigned territory, coordinating routine, priority, and emergency work requests in a 24/7 operating environment.
  • Maintain accurate work order status, documentation, and performance metrics within the CMMS and operational tracking systems to ensure real-time visibility and reporting.
  • Develop, review, analyze, and submit repair proposals, scopes of work, and cost estimates to ensure technical accuracy, competitive pricing, and contract compliance.
  • Evaluate subcontractor proposals and recommendations to determine the most appropriate repair solution and provide informed recommendations to customers and internal leadership.
  • Develop, recruit, manage, and evaluate a qualified network of subcontractors capable of supporting multiple facility service disciplines and meeting operational response requirements.
  • Monitor work order progress, vendor performance, schedule adherence, and customer satisfaction while proactively resolving issues and communicating status throughout the service lifecycle.
  • Review completed work packages, supporting documentation, and invoices to ensure quality, accuracy, completeness, and timely processing.
  • Conduct customer meetings, site visits, vendor evaluations, and quality inspections to strengthen customer relationships and ensure consistent service delivery.
  • Review project-specific safety plans, job hazard analyses, activity hazard analyses, LOTO procedures, and other required safety documentation, as applicable, to ensure work is planned and executed in accordance with company policies, customer requirements, area specific/OSHA regulations.
  • Ensure compliance with company policies, customer requirements, safety regulations, quality standards, and applicable codes while driving continuous operational improvement.
  • Travel throughout the assigned territory as required to support customer meetings, field operations, subcontractor oversight, and emergency response activities.

QUALIFICATIONS & EXPERIENCE:
Education:
  • Technical field experience, on-the-job facilities experience, trade training, apprenticeship, or demonstrated hands-on knowledge of facilities maintenance or related technical services.
  • OR, a related degree in Facilities Management, Engineering, Construction Management, Business, or a similar discipline may be considered as a substitute for a portion of the field experience when combined with relevant technical or operational knowledge.

Experience:
  • 5+ years of progressively responsible experience in facilities services, operations, maintenance, construction, or technical services.
  • Experience managing service call operations within a fast-paced, customer-focused environment supporting routine, priority, and emergency work requests.
  • Experience managing operations across multiple facilities or geographically dispersed service territories.
  • Demonstrated knowledge of commercial building systems and facility service commodities, including HVAC, electrical, plumbing, roofing, exterior services, custodial, fire and life safety systems, building automation systems (BAS), and general building repairs.
  • Hands-on trade experience or demonstrated technical operations experience sufficient to evaluate repair methods, review scopes of work, analyze subcontractor proposals and estimates, and confidently communicate technical issues and repair solutions with customers, subcontractors, and internal stakeholders.
  • Experience developing, reviewing, and negotiating proposals, cost estimates, and scopes of work.
  • Experience managing subcontractors and field service providers across multiple technical disciplines.
  • Experience utilizing CMMS platforms (Maximo preferred) and operational tracking systems for work order management, reporting, and performance monitoring.
  • Demonstrated ability to manage multiple priorities while achieving customer service, operational, financial, and performance objectives.
  • Experience supporting government, commercial, institutional, healthcare, transportation, or other multi-site facilities environments is preferred.

Preferred Certifications (Not Required):
  • Trade license in a relevant technical discipline.
  • OSHA 10 or 30-Hour Certification or equivalent safety training.

ABOUT THE ORGANIZATION: ARORA ENGINEERS, LLC. (ARORA) - Arora provides clients in the aviation, transportation, education, government, and commercial/institutional sectors with engineering services for intelligent infrastructure solutions. Through smart design, construction management, and facilities maintenance management, we rethink industry needs to help keep clients on the cutting edge and add value to a project. Arora is a growing firm that welcomes individuals with a thirst for knowledge and the energy to tackle projects that help take the infrastructure of our world to the next level.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against, on the basis of these factors or of disability.

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