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Remote Repair Dispatcher Jobs (NOW HIRING)

Pavago

Property Maintenance Coordinator

Property Maintenance Coordinator (Yardi / AppFolio / Buildium) - Remote Position Type: Full-Time, ... Schedule and dispatch vendors for repairs and inspections * Verify vendor: * Availability

Pavago

Customer Success Manager - HVAC & Plumbing

Repairs and maintenance * Scheduling inquiries * General service questions * Ask effective ... Coordinate with dispatch and field teams to maintain an efficient schedule * Categorize service ...

PPS

EV Field Service Technician

Phoenix, AZ · Remote

Troubleshoot and repair EVSE electrical, mechanical, and communication/network issues * Conduct ... Firmware updates and remote system troubleshooting support * Understanding of load management ...

Motorola

PremierOne Remote System Admin

The FDR team supports products such as Computer Aided Dispatch, Records Management Systems, Jail ... and repair procedures * Document Root Cause Analyses, system configuration settings, and actions ...

General Motors

Field Service Engineer - Tampa

Remote: This position does not require employee to be on-site full-time to perform most effectively ... Respond immediately to dispatch cases for vehicle concerns that may lead to "vehicle down" or ...

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Remote Repair Dispatcher information

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How much do remote repair dispatcher jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote repair dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a remote repair dispatcher?

Remote Repair Dispatchers are professionals who coordinate and manage repair services remotely, often for equipment, vehicles, or home services. They communicate with customers to assess repair needs, schedule service appointments, and dispatch technicians or repair personnel to the appropriate locations. They use specialized software to track service requests, monitor technician availability, and ensure efficient workflow. This role requires strong organizational, communication, and problem-solving skills, as well as the ability to work effectively with both customers and field technicians.

How does a remote repair dispatcher typically coordinate with field technicians and customers during a service call?

A Remote Repair Dispatcher acts as a vital communication link between customers in need of service and the field technicians assigned to handle repairs. They manage scheduling, provide technicians with detailed job information, and monitor progress throughout the service call. Dispatchers often use specialized software to track job statuses and update both customers and technicians in real time. Collaboration is key—they regularly check in with technicians for updates, resolve scheduling conflicts, and keep customers informed about ETAs and any changes, ensuring efficient and timely service delivery.

What are the key skills and qualifications needed to thrive as a remote repair dispatcher, and why are they important?

To thrive as a Remote Repair Dispatcher, you need strong organizational skills, multitasking ability, and familiarity with dispatching procedures, often supported by a high school diploma or equivalent. Experience with dispatch software, GPS tracking systems, and customer relationship management (CRM) tools is typically required. Outstanding communication, problem-solving skills, and the ability to remain calm under pressure help someone excel in this role. These skills are essential for efficiently coordinating repair teams, ensuring timely service delivery, and maintaining high customer satisfaction.

What is the difference between Remote Repair Dispatcher vs Remote Customer Service Representative?

AspectRemote Repair DispatcherRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; technical knowledge helpfulHigh school diploma or equivalent; excellent communication skills
Work EnvironmentCoordinate repair services, communicate with technicians and clientsAssist customers, handle inquiries, provide support
Industry UsageCommon in tech, appliance, and electronics repair sectorsWidespread across retail, tech, and service industries
Search/Comparison IntentYesYes

The main difference between a Remote Repair Dispatcher and a Remote Customer Service Representative lies in their core responsibilities. Dispatchers focus on coordinating repair services and communicating with technicians, while customer service reps handle inquiries and support customers. Both roles often require similar credentials and are used across various industries, but their daily tasks and focus areas differ significantly.

Can you be a remote repair dispatcher?

Yes, a remote repair dispatcher can work from home, coordinating repair services and scheduling appointments using communication tools like phone, email, or dispatch software. Strong organizational skills and knowledge of the industry are important, and some roles may require specific certifications or experience in technical support or customer service.

Is it hard to get hired as a remote repair dispatcher?

Getting hired as a remote repair dispatcher typically requires relevant experience in dispatching, good communication skills, and familiarity with scheduling tools. Employers often look for candidates who can handle customer inquiries and coordinate repairs efficiently, but the hiring process can vary depending on the company and position level.
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Remote Repair Dispatcher jobs near you
Infographic showing various Remote Repair Dispatcher job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatch Specialist (Remote in Reno, Nevada)

Benco Dental

Reno, NV • On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Key responsibilities

  • Respond to external and internal customer inquiries, issues, and orders, and resolve service-related problems.

  • Monitor and evaluate service tech schedules to ensure efficient completion of calls and maximize scheduling time.

  • Enter basic part orders, bill service invoices accurately, and keep records of call cancellations or deletions.

Benco Dental rating

7.9

Company rating: 7.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

132nd of 429 rated retail wholesalers

Job description

Residency Requirement - Reno, Nevada
Dispatch Specialist Position at Benco Dental
At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!
What's in it for YOU?
  • Excellent Compensation Packages
  • Medical, Dental and Vision Benefits Effective on Day 1
  • 401k Package Effective on Day 1
  • Paid Time Off Program
  • Profit Sharing
  • Associate Discounts and Community Giveback Programs
  • College Tuition Savings Program
  • Caring Family Culture Toward all Associates
  • Certified as a FORTUNE Great Place to Work
  • Opportunities to join resource groups that promote Diversity, Equity, and Inclusion
  • Family owned for 90+ years

Position Summary:
This position is eligible for candidates local to the Reno, Nevada area . The Dispatch Specialist is responsible for receiving and responding to external and internal customer inquiries, issues and orders, and resolving service-related issues/problems.
The Shift:
Monday through Friday 9:00 - 5:30 PST
The Pay:
The hourly rate for this position is $18.00 with potential for a rate increase after 6 months.
Do YOU Possess These Skills and Attributes?
  • Ability to communicate effectively
  • Excellent computer, telephone, and customer service skills
  • Ability to multitask
  • Attention to detail

Do These Responsibilities Interest YOU?
  • Ensure that all communication with customers (internal/external) is courteous, cordial, business-like and timely.
  • Efficiently cover phones for service calls as needed.
  • Evaluates and monitors service tech schedules throughout the day to ensure effective completion of calls.
  • Directly interact with service techs and Service Managers to maintain the efficiency of operation and maximizing the scheduling time of techs.
  • Effectively handle exceptions and provides support for problems the Customer Service Representatives have been unable to resolve.
  • Research information needed to handle requests for credit or billing problems.
  • Enter basic part orders using the manufacturer number or the item number if needed.
  • Accurately bill all service invoices using correct item numbers, quantities, and van stock.
  • Keep accurate records of deleted or cancelled calls.
  • Accurately document discussions with customers, technicians, Sales reps and Service Managers in a timely manner; effectively utilizing notes in providing quality customer service.
  • Keeps management informed by providing accurate and timely information that ensures customers are served efficiently in meeting their expectations.
  • Maintain a composed, confident, and professional manner in all situations. Lead by example by keeping a positive can do attitude.

Do YOU Meet These Requirements?
  • High school diploma/GED
  • Customer Service experience preferred
  • Residency Requirement: Local to Reno, Nevada

Who We Are: It's our Mission to Drive Dentistry Forward
Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930�a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states.
We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking �What does the customer want?�
If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!
We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.

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