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Remote Patient Access Jobs in Riverside, CA (NOW HIRING)

Argus Medical Management

Patient Care Coordinator

Anaheim, CA · Remote

$18.25 - $24/hr

Department of Veterans Affairs for Remote Patient Monitoring Home Telehealth (RPM-HT). Our platform integrates real-time digital health technologies, AI/ML, and disease management protocols to ...

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How much do remote patient access jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote patient access in Riverside, CA is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $22.84 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Remote Patient Access role, and how can they be managed effectively?

A common challenge in a Remote Patient Access role is ensuring clear and compassionate communication with patients over phone or online channels, especially when verifying insurance or explaining complex billing details. Additionally, working remotely can make collaboration with clinical and administrative teams more challenging, requiring strong organization and proactive communication. To manage these challenges, it's important to utilize secure digital tools, follow clear protocols, and maintain regular virtual check-ins with teammates to ensure consistent service quality and information flow.

What is a Remote Patient Access Specialist?

A Remote Patient Access Specialist is a healthcare professional who assists patients with the administrative aspects of accessing medical care, such as scheduling appointments, verifying insurance, obtaining authorizations, and answering questions about billing or services—all while working remotely. They serve as the first point of contact for patients and help ensure a smooth experience from registration to care delivery. This role requires strong communication skills, attention to detail, and knowledge of healthcare systems and privacy regulations.

What is the difference between Remote Patient Access vs Remote Medical Receptionist?

AspectRemote Patient AccessRemote Medical Receptionist
CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma; administrative or customer service experience
Work EnvironmentRemote, healthcare provider offices, hospitalsRemote, healthcare clinics, hospitals
Job ResponsibilitiesScheduling, patient data entry, insurance verificationAnswering calls, appointment scheduling, patient inquiries

Remote Patient Access and Remote Medical Receptionist roles both support healthcare operations remotely, but Remote Patient Access focuses more on patient data management and insurance processes, while Remote Medical Receptionists handle communication and appointment coordination. Both require healthcare knowledge and excellent communication skills, making them similar yet distinct roles in the healthcare industry.

What are the key skills and qualifications needed to thrive as a Remote Patient Access Specialist, and why are they important?

To thrive as a Remote Patient Access Specialist, you need strong knowledge of healthcare registration processes, insurance verification, and patient data management, typically supported by a high school diploma or equivalent and healthcare experience. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and insurance eligibility tools is essential. Excellent communication, attention to detail, and problem-solving abilities help you effectively interact with patients and healthcare providers remotely. These skills ensure accurate patient information handling, smooth access to care, and positive patient experiences in a virtual environment.
What are the most commonly searched types of Patient Access jobs in Riverside, CA? The most popular types of Patient Access jobs in Riverside, CA are:
What are popular job titles related to Remote Patient Access jobs in Riverside, CA? For Remote Patient Access jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Patient Access jobs in Riverside, CA look for? The top searched job categories for Remote Patient Access jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Patient Access jobs? Cities near Riverside, CA with the most Remote Patient Access job openings:
Remote Patient Access jobs near you
Infographic showing various Remote Patient Access job openings in Riverside, CA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,087 per year, or $20.2 per hour.
Patient Care Coordinator

Patient Care Coordinator

Argus Medical Management

Anaheim, CA • Remote

$18.25 - $24/hr

Other

Posted 3 days ago

Job description

About DrKumo

DrKumo is a leader in secure, intelligent digital health solutions for Chronic Care. We are a digital health technology company recently awarded, alongside three other vendors, a $1.032 billion contract with the U.S. Department of Veterans Affairs for Remote Patient Monitoring Home Telehealth (RPM-HT).

Our platform integrates real-time digital health technologies, AI/ML, and disease management protocols to empower patients and support healthcare providers. DrKumo holds URAC Full Accreditation in Telehealth Support Services and complies with military-grade security standards, including FIPS 140-3 and NIST requirements.

Key Responsibilities
  • Provide Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) services to patients using multiple communication channels (phone, email, text) and digital health technologies.
  • Provide patient support via health and lifestyle coaching, assistance navigating the healthcare system and as a liaison with their health care provider.
  • Assist with patient enrollment, including account setup, device logistics, and scheduling initial setup calls.
  • Provide technical support for our medical peripherals, troubleshooting, and ensuring proper functionality.
  • Maintain accurate and up-to-date records of all customer interactions, technical issues, and resolutions.
  • Identify and escalate priority issues per defined protocols to the appropriate stakeholders.
  • Participate in projects (e.g., quality assurance, product feedback) to support company-wide goals.
  • Perform other assigned tasks that contribute to the team's success and the company's overall growth.
Qualifications and Core Competencies Location / Work Arrangement

On-Site: 1360 S. Anaheim Blvd., Ste 100, Anaheim, CA 92805

Required Skills
  • Highly organized with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Strong analytical and problem-solving skills.
Desired
  • Medical Assistant, Licensed Vocational Nurse (LVN/LPN) or equivalent experience
  • Proficient with computer applications (e.g. Microsoft Office Suite, electronic health records) and the ability to learn new software quickly.
  • Bilingual: {English/Mandarin, English/Korean, English/Vietnamese, English/Spanish, English/French or other languages}.

At DrKumo, we believe that great customer service makes a difference in healthcare. If you love helping people, problem-solving, and working in a team that values you, apply today!

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