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Remote Patient Access Representative Mercy Jobs (NOW HIRING)

American Family Care

Patient Access Manager

$95K - $115K/yr

Position Summary The Patient Access Manager is responsible for the daily operations of clinic-based ... Ability to travel up to 5-10% This is a remote position. Compensation: $95,000.00 - $115,000.00 per ...

IQVIA

Bilingual Patient Access Specialist

Orlando, FL · Remote

$53K - $71K/yr

Collaborate with field representatives and internal teams * Manage patient caseloads with timely ... Remote role requiring a compliant home workspace Required Qualifications * Bilingual- Spanish ...

IQVIA

Bilingual Patient Access Specialist

San Antonio, TX · Remote

$53K - $71K/yr

Collaborate with field representatives and internal teams * Manage patient caseloads with timely ... Remote role requiring a compliant home workspace Required Qualifications * Bilingual- Spanish ...

UNC HEALTH

Care Access Representative

Lumberton, NC · On-site +1

$18.12 - $25.51/hr

This role assists in the patient registration process by scheduling outpatient appointments ... This is a fully remote position working Monday - Friday, 8 am - 5 pm. Responsibilities: 1. Ensures ...

UNC HEALTH

Care Access Representative

Morrisville, NC · On-site +1

$18.12 - $25.51/hr

This role assists in the patient registration process by scheduling outpatient appointments ... This is a fully remote position working Monday - Friday, 8 am - 5 pm. Responsibilities: 1. Ensures ...

ARStrat

Patient Access Specialist - REMOTE

Lakeland, FL · On-site +1

$16/hr

Prior experience in patient access or healthcare is preferred. GetixHealth offers comprehensive benefits, including health coverage, life insurance, 401(k), and paid time off. *** Must be able to ...

ARStrat

Patient Access Specialist - REMOTE

Lakeland, FL · Remote

$16 - $18/hr

Prior experience in patient access or healthcare is preferred. GetixHealth offers comprehensive benefits, including health coverage, life insurance, 401(k), and paid time off. *** Must be able to ...

UNC Health Careers

Care Access Representative

Lumberton, NC · Remote

$18.12 - $25.51/hr

This role assists in the patient registration process by scheduling outpatient appointments ... This is a fully remote position working Monday - Friday, 8 am - 5 pm. Responsibilities: 1. Ensures ...

Sunshine Behavioral Health

Patient Access Manager

OR · Remote

$70K - $80K/yr

The Patient Access Manager will supervise the Revenue Cycle team. This professional must be a ... During remote work, employees are responsible for ergonomic requirements and a work area free from ...

Shriners Children's

Patient Access Insurance Coordinator

$17 - $21.50/hr

Company Overview #LI-Remote Shriners Children's is an organization that respects, supports, and ... The Patient Access Insurance Coordinator is responsible for determining the status of a patient ...

Vytwo

Epic Patient Access Analyst

Prosper, TX · Remote

$15.75 - $21/hr

Epic Patient Access Analyst Quantity of resources: 1 Required skillset ... Epic cadence certification Epic referrals experience Epic decision tree experience This is a remote ...

Prelude Fertility

Patient Access Specialist

Addison, TX · On-site +1

$16.75 - $22.25/hr

... business office representative. * Maintains monthly log for new patient referral spreadsheet ... Access a company-funded account to reimburse expenses that boost your physical, financial, and ...

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All JobsRemote Patient Access Representative Mercy Jobs

Remote Patient Access Representative Mercy information

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$12

$19

$24

How much do remote patient access representative mercy jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote patient access representative mercy in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Remote Patient Access Representative Mercy vs Remote Patient Scheduler?

AspectRemote Patient Access Representative MercyRemote Patient Scheduler
CredentialsHigh school diploma or equivalent; healthcare experience often preferredHigh school diploma or equivalent; healthcare or scheduling experience beneficial
Work EnvironmentRemote, healthcare facility or hospital settingRemote, healthcare facility or hospital setting
Employer & Industry UsageUsed by Mercy and similar healthcare providers for patient intakeUsed by Mercy and similar healthcare providers for appointment scheduling

Both roles are remote healthcare positions within Mercy, focusing on patient interactions. The Remote Patient Access Representative Mercy primarily handles patient registration, insurance verification, and data entry, while the Remote Patient Scheduler concentrates on scheduling appointments and managing calendars. Both require healthcare knowledge and excellent communication skills, but their core responsibilities differ slightly, catering to different stages of patient care coordination.

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Remote Patient Access Representative Mercy jobs near you
Patient Access Manager

Patient Access Manager

American Family Care

Remote

$95K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Health insurance
  • Opportunity for advancement
  • Paid time off

American Family Care (AFC)
Founded in 1982 with a single location, American Family Care (AFC) pioneered the concept of non-emergency room care, providing treatment for injuries and illnesses in a convenient, lower-cost setting. Headquartered in Birmingham, Alabama, AFC has grown into the nation's leading provider of accessible healthcare, with more than 400 company-owned and franchised centers across the United States, caring for over 3.5 million patients annually.
Position Summary
The Patient Access Manager is responsible for the daily operations of clinic-based patient registration activities across the organization. This role serves as a pivotal liaison between front-end clinic operations and Revenue Cycle support teams, ensuring seamless coordination that protects both the patient experience and the organization's financial integrity.
Key Responsibilities
Operational Oversight
  • Oversees all primary patient access workflows, including but not limited to:
    • Insurance benefit verification and eligibility confirmation
    • Registration accuracy and data integrity across all patient encounters
    • Service pre-payment and upfront collections processes
    • Patient throughput and flow to minimize wait times and registration bottlenecks
    • Obtainment of required prior authorizations for scheduled and unscheduled services
    • Serves as an escalation point for complex registration, authorization, or collections issues, collaborating with payers, clinical staff, and billing teams as needed
    • Ensures compliance with all applicable federal, state, and payer regulations related to patient access, including HIPAA and CMS guidelines

Performance Management
  • Develops, monitors, and reports on patient access key performance indicators (KPIs), including registration accuracy rates, authorization approval rates, point-of-service collection rates, and patient wait times
  • Analyzes trends in registration errors, denials, and throughput to identify root causes and implement corrective action plans

Strategic Planning
  • Develops and executes strategic direction for long-range registration process improvement, identifying opportunities to leverage technology, automation, and best practices
  • Collaborates with Revenue Cycle leadership, IT, and clinical operations to evaluate and implement new systems or workflows that enhance efficiency and patient satisfaction
  • Participates in organizational initiatives related to patient experience, payer contracting changes, and system upgrades as they relate to patient access

Staffing & Workforce Management
  • Ensures clinics are appropriately and proactively staffed to meet registration volume demands, including planning for peak periods, leave coverage, and new clinic openings
  • Partners with HR on recruitment, selection, and retention of registration staff
  • Conducts regular performance evaluations and provides ongoing coaching and feedback

Training & Education
  • Provides comprehensive onboarding support for new registration staff, ensuring proficiency in systems, workflows, and compliance requirements prior to independent practice
  • Develops and delivers ongoing education programs to address process changes, payer updates, regulatory requirements, and identified performance gaps
  • Fosters a culture of accountability, continuous learning, and patient-centered service within the registration team

Qualifications
Required
  • Minimum 5 years of progressive healthcare leadership experience in a front office, patient access, or revenue cycle environment
  • Demonstrated knowledge of insurance verification, prior authorization processes, and point-of-service collections
  • Familiarity with healthcare regulatory requirements, including HIPAA and payer compliance standards
  • Strong analytical skills with the ability to interpret KPI data and drive performance improvement
  • Excellent communication, interpersonal, and team leadership skills
  • Proficiency with electronic health record (EHR) and practice management systems
  • Ability to travel up to 5-10%

This is a remote position.
Compensation: $95,000.00 - $115,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 400 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer
American Family Care Bloomfield logo

About American Family Care Bloomfield

Sourced by ZipRecruiter

It is our mission to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. All AFC clinics are designed, equipped, and staffed to provide accessible primary care, urgent care, minor emergency treatment, and occupational medicine. We are considered pioneers in non-emergency room urgent care, with a majority of our patients coming in, receiving care, and returning home in one hour’s time on average.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Bloomfield, NJ, US

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