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Remote Patient Access Representative Mercy Jobs (NOW HIRING)

Remote Patient Access Scheduler

Blue Ash, OH ยท On-site +1

$16.50 - $18.15/hr

The actual posting represents a position at one of our clients. Job Summary Our client is seeking highly reliable and tenured professionals for a remote contract-to-hire opening. As a Patient Access ...

Patient Access Representative

OR ยท Remote

$20 - $28/hr

About the Role The Patient Access Representative serves as the first point of contact for patients ... Demonstrates strong self-management skills in a remote work environment Reasoning Ability Ability ...

PATIENT ACCESS REPRESENTATIVE

$17.75 - $22.50/hr

The Patient Access Representative is responsible for managing inbound and outbound calls, coordinating appointment scheduling, and providing detailed information about clinic services. The primary ...

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REMOTE Patient Services Representatives 100% Remote Patient Services Representative jobs at ... S.-based patient access and centralized scheduling solutions for: **Large hospital systems

Patient Access Specialist - Remote

Houston, TX ยท On-site +1

$53K - $71K/yr

Collaborate with field representatives and internal teams * Manage patient caseloads with timely ... Remote role requiring a compliant home workspace Required Qualifications * High School Diploma or ...

Collaborate with field representatives and internal teams * Manage patient caseloads with timely ... Remote role requiring a compliant home workspace Required Qualifications * High School Diploma or ...

Patient Access Services Representative

Lake Success, NY ยท On-site +1

$18.25 - $23.25/hr

Provides pre-service financial clearance by generating patient estimates, communicating financial ... Remote Monday-Friday 10am-6pm. *Additional Salary Detail The salary range and/or hourly rate listed ...

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Remote Patient Access Representative Mercy information

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$12

$19

$24

How much do remote patient access representative mercy jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote patient access representative mercy in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Remote Patient Access Representative Mercy vs Remote Patient Scheduler?

AspectRemote Patient Access Representative MercyRemote Patient Scheduler
CredentialsHigh school diploma or equivalent; healthcare experience often preferredHigh school diploma or equivalent; healthcare or scheduling experience beneficial
Work EnvironmentRemote, healthcare facility or hospital settingRemote, healthcare facility or hospital setting
Employer & Industry UsageUsed by Mercy and similar healthcare providers for patient intakeUsed by Mercy and similar healthcare providers for appointment scheduling

Both roles are remote healthcare positions within Mercy, focusing on patient interactions. The Remote Patient Access Representative Mercy primarily handles patient registration, insurance verification, and data entry, while the Remote Patient Scheduler concentrates on scheduling appointments and managing calendars. Both require healthcare knowledge and excellent communication skills, but their core responsibilities differ slightly, catering to different stages of patient care coordination.

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Patient Access Representative

Patient Access Representative

Piedmont Health Services

Chapel Hill, NC โ€ข Remote

$16.43 - $22.08/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 25 days ago

Be an early applicant


Job description

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee.ย 

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title -ย Patient Access Representative

Department - Scheduling Hub/ Operations

Reports to -ย Patient Access Manager

Benefits -ย 

  • Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
  • 403(b) Plan
  • Paid Holidays
  • CME (Continuing Medical Education)

About Position:ย PAR works in a professional scheduling hub environment and perform the following functions for the appointment scheduling, registration and referral management. This job includes a very large amount of call volume and texts and must be able to manage multiple windows and provide excellent customer service. This position will primarily be assigned to a scheduling hub.

  • Work Location:ย 100% Remote Work (North Carolina Residence Only)
  • Schedule: Monday through Friday, 8:00am - 5:00pm

Duties/ Responsibilities -

  • Manages large amounts of inbound calls and texts in a timely manner.
  • Monitors Call Performance Dashboards to ensure metrics are met daily.
  • Register, Schedule, reschedule, or cancel appointments for multiple sites and providers following set guidelines.
  • Identify Emergency Situations and follow Triage Protocol.
  • Identify customersโ€™ needs, determine resolution or appropriate course of action or redirection within the guidelines required Demonstrates understanding of HIPAA requirements to ensure caller privacy.
  • Keep abreast of and adhere to changes in scheduling and registration guidelines.
  • Follow appropriate protocols, policies and guidelines for scheduling, registration and referral management while maintaining excellent customer service Coordinate appointments across the PHS network including dental and behavioral services.
  • Follow appropriate guidelines for phone and appointment notes documentation.
  • Utilize appropriate resources, to provide timely responses and resolutions.
  • Assist in collecting payments on past due balances.
  • Initiate patient outreach for visit compliance when necessary

Qualifications -

Education:ย Diploma, High school diploma.

Required:ย Excellent communication skills required.

Preferred:ย Preferred one to two years of customer service in a health care setting.

Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment.ย 

Pay Range: $16.43/Hourly - $22.08/Hourly (commensurate with years of experience)

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.