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Remote Patient Access Representative Mercy Jobs in Texas

Axena Health, Inc.

Patient Access Associate

Dallas, TX · On-site +1

$25 - $29/hr

This is a remote role with the ability to work anywhere in the United States. A brief introduction to the role: The Patient Access Associate supports patients seeking insurance coverage for the Leva ...

New

Axena Health, Inc.

Patient Access Associate

Dallas, TX · Remote

$25 - $29/hr

This is a remote role with the ability to work anywhere in the United States. A brief introduction to the role: The Patient Access Associate supports patients seeking insurance coverage for the Leva ...

New

Medix

Remote Call Center Representative

Pearland, TX · On-site +1

$15 - $16.80/hr

Fully Remote About the Role We are seeking a Remote Healthcare Call Center Representative to join a Patient Access team supporting patients with appointment scheduling and general healthcare ...

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Remote Patient Access Representative Mercy information

What is the difference between Remote Patient Access Representative Mercy vs Remote Patient Scheduler?

AspectRemote Patient Access Representative MercyRemote Patient Scheduler
CredentialsHigh school diploma or equivalent; healthcare experience often preferredHigh school diploma or equivalent; healthcare or scheduling experience beneficial
Work EnvironmentRemote, healthcare facility or hospital settingRemote, healthcare facility or hospital setting
Employer & Industry UsageUsed by Mercy and similar healthcare providers for patient intakeUsed by Mercy and similar healthcare providers for appointment scheduling

Both roles are remote healthcare positions within Mercy, focusing on patient interactions. The Remote Patient Access Representative Mercy primarily handles patient registration, insurance verification, and data entry, while the Remote Patient Scheduler concentrates on scheduling appointments and managing calendars. Both require healthcare knowledge and excellent communication skills, but their core responsibilities differ slightly, catering to different stages of patient care coordination.

Does Mercy have remote jobs?

Mercy offers remote positions for roles such as Patient Access Representatives, allowing employees to work from home. These jobs typically require strong communication skills, familiarity with healthcare systems, and the ability to use electronic health record (EHR) tools. Remote healthcare jobs at Mercy often involve flexible schedules and telecommuting technology.

Is it hard to be a remote patient access representative?

Being a remote patient access representative typically requires strong communication skills, attention to detail, and familiarity with healthcare systems and scheduling software. The role involves managing patient information, verifying insurance, and coordinating appointments, which can be demanding but manageable with proper training and organization.

What does a remote patient access representative do?

A remote patient access representative is responsible for scheduling patient appointments, verifying insurance information, and collecting patient data to facilitate smooth check-in processes. They often use electronic health record (EHR) systems and must have strong communication skills to coordinate between patients and healthcare providers.

What are popular job titles related to Remote Patient Access Representative Mercy jobs in Texas?

For Remote Patient Access Representative Mercy jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Patient Access Representative Mercy jobs in Texas look for?

The top searched job categories for Remote Patient Access Representative Mercy jobs in Texas are:

What cities in Texas are hiring for Remote Patient Access Representative Mercy jobs?

Cities in Texas with the most Remote Patient Access Representative Mercy job openings:

Remote Patient Access Representative Mercy jobs near you

Patient Access Associate

Axena Health, Inc.

Dallas, TX • On-site, Remote

$25 - $29/hr

Full-time

Posted yesterday

New

Job description

This is a remote role with the ability to work anywhere in the United States.
A brief introduction to the role:
The Patient Access Associate supports patients seeking insurance coverage for the Leva® Pelvic Health System by assisting with prior authorization submissions, payer follow-ups, and early-stage appeals. This role serves as an important operational support function within the Patient Access team and works closely with Intake Specialists, Patient Access Specialists, and external partners to ensure timely and accurate insurance submissions.
The Patient Access Associate is expected to manage the authorization process with both speed and strategic attention to detail. The role requires the ability to move cases efficiently through payer workflows while ensuring that submissions are complete, well-documented, and positioned to maximize the likelihood of approval.
The successful candidate will demonstrate strong organizational skills, effective communication with patients and payers, and the ability to navigate payer processes with urgency while maintaining a high level of accuracy and professionalism.
Responsibilities include:
  • Assist with preparation and submission of insurance prior authorization requests
  • Track authorization status through payer portals such as Availity and other payer systems
  • Conduct payer follow-up calls and document updates in a timely manner to prevent delays in authorization decisions
  • Support the rapid and effective movement of cases through the authorization process while ensuring documentation quality
  • Maintain accurate case documentation within Salesforce CRM and internal tracking systems
  • Coordinate with providers and internal teams to quickly obtain missing documentation needed for authorization approval
  • Communicate clearly with patients regarding authorization status and next steps to maintain engagement throughout the process
  • Prepare and submit authorization appeals after denials
  • Identify simple opportunities to strengthen authorization submissions based on payer requirements
  • Ensure all work is completed in compliance with HIPAA and company policies

Qualifications needed:
  • Remote work environment with a quiet and secure workspace
  • 1-3 years of healthcare administrative, patient access, or insurance verification experience
  • Experience with prior authorization workflows and payer requirements
  • Experience with Availity or other payer authorization portals preferred
  • Experience with Salesforce or similar CRM systems
  • Ability to manage cases with both urgency and accuracy
  • Strong written and verbal communication skills
  • Ability to work independently while contributing to a team-based environment

Compensation:
  • The anticipated hourly rate for this position is $25-$29 per hour, with the final rate determined based on factors such as experience and geographic location. Benefits and equity are also part of the role.

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