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Remote Office 365 Jobs in Raleigh, NC (NOW HIRING)

Hitachi

Senior Transformer Engineer

Raleigh, NC · On-site +1

$101K - $139K/yr

Engineering & Science Job Schedule: Full time Remote: Yes Senior Transformer Engineer The ... Proficiency with Microsoft Office 365 and AutoCAD. * Strong initiative, creativity, attention to ...

Hitachi

High Voltage Test Engineer

Raleigh, NC · Remote

$105K - $158K/yr

Engineering & Science Job Schedule: Full time Remote: Yes High Voltage Test Engineer The ... Proficiency in Microsoft Office 365 and technical report compilation. * Initiative, creativity, and ...

Hitachi

Commercial Operations Specialist

Raleigh, NC · Remote

Sales, Marketing & Product Management Job Schedule: Full time Remote: No The Opportunity As a ... High proficiency with Word, Excel, PowerPoint, OneNote, SharePoint, Office 365, and related ...

Danaher

Senior IT Portfolio & Governance Lead

Raleigh, NC · On-site +1

$127K - $127K/yr

... Office of the CIO) group and will be a Remote position located in the USA. At Cepheid, our vision ... Proficiency with Microsoft 365 tools , including Excel, PowerPoint, SharePoint, Teams, and Copilot ...

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How much do remote office 365 jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote office 365 in Raleigh, NC is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $22.45 per hour, depending on experience, location, and employer.

What is a Remote Office 365?

A Remote Office 365 job involves managing, supporting, and optimizing Microsoft Office 365 applications and services from a remote location. Responsibilities may include user support, security management, troubleshooting, and collaboration tool administration. These roles often require expertise in Exchange Online, SharePoint, Teams, and other Microsoft cloud services. Strong communication and problem-solving skills are essential for assisting users and ensuring system efficiency.

What skills and qualifications are needed for a Remote Office 365 role?

To excel as a Remote Office 365 professional, strong expertise in Microsoft 365 administration, troubleshooting, and user support is essential, often supported by certifications like Microsoft Certified: Modern Desktop Administrator or Microsoft 365 Certified: Fundamentals. Proficiency with tools such as Exchange Online, SharePoint, Teams, and PowerShell scripting is commonly required. Excellent communication, problem-solving, and time management skills are important for collaborating with remote teams and assisting users effectively. These skills ensure smooth operation, security, and user satisfaction in managing cloud-based Office 365 environments from a remote location.

What are common challenges faced by Remote Office 365 professionals and how can they be managed?

Remote Office 365 professionals often encounter challenges such as resolving complex user issues without direct on-site access, staying current with frequent Microsoft updates, and ensuring secure cloud configurations. These challenges can be managed by leveraging robust remote management tools, maintaining strong documentation, and continuously engaging in training on new Office 365 features. Collaborating closely with IT colleagues via virtual meetings and chat platforms also helps to address issues efficiently. Staying proactive and building a solid communication channel with end-users can greatly enhance support quality and minimize disruptions.

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Remote Office 365 jobs near you
Infographic showing various Remote Office 365 job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $41,019 per year, or $19.7 per hour.

M365 Systems Engineer III - AI and Collaboration (Remote)

First Citizens Bank

Raleigh, NC • Remote

Full-time

Re-posted 21 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 172 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.

We are seeking a skilled Systems Engineer III to join our team with a primary focus on the implementation and optimization of Microsoft Copilot and AI-powered capabilities within Microsoft 365. The Systems Engineer III is a member of the Digital Workplace Technology Collaboration Engineering team and is responsible for delivering high quality and innovative technology solutions to the end user community. 

This role will lead the adoption, governance, and operationalization of Copilot across the enterprise, ensuring secure, compliant, and high-value use of AI technologies. The Systems Engineer III will evaluate, deploy, and manage Copilot features across Microsoft 365 workloads, troubleshoot complex technical issues, and drive end-user value realization. The role requires balancing strong technical expertise with business acumen to maximize productivity gains and align with organizational goals


Responsibilities & Qualifications

TECHNOLOGY STACK 

  • Active Directory, Entra ID 
  • Office 365 
  • Microsoft Copilot 
  • Exchange Online 
  • SharePoint Online 
  • OneDrive 
  • Teams 
  • Purview 

KEY RESPONSIBILITIES: 

  • Lead the implementation, configuration, and ongoing administration of Microsoft Copilot across M365 workloads including Exchange Online, SharePoint Online, OneDrive, and Teams 
  • Collaborate with Information Security teams to define and enforce governance, compliance, and security frameworks for Copilot and AI-enabled services in alignment with organizational policies and regulatory requirements.  
  • Partner with stakeholders to identify and prioritize Copilot use cases and design the technical solutions and controls to drive adoption and measurable business outcomes.  
  • Administer and optimize Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, and Teams to support Copilot readiness and sustain usage.  
  • Collaborate with Information Security teams to ensure data protection, information lifecycle management, and compliance controls are in place for AI-generated content.  
  • Design, build, test, and deploy automation and scripting solutions to support Copilot deployment, monitoring, and reporting. 
  • Monitor service health, usage analytics, and adoption metrics to continuously improve Copilot experience and ROI.  
  • Act as a subject matter expert during IT audits and assessments, identifying risks and mitigation strategies related to AI and M365 services. 
  • Drive continuous improvement initiatives by gathering user feedback and reviewing Microsoft’s product releases including the Microsoft product roadmap to create a pipeline of enhancements focused on productivity, efficiency, and user experience.  
  • Provide mentorship and technical guidance to system administrators and engineers, fostering growth and accountability 

GENERAL DUTIES 

  • Technical Support - Leads technical support and service in the installation and testing of software, patches, and upgrades to system products. Resolves complex problems and failures that occur in assigned products and technical facilities. Responsible for administration, communication, and documentation throughout technical support activities. Designs, implements, and maintains processes related to daily backup, recovery, data security, and other disaster recovery functions. 
  • System Testing - Coordinates testing with application support staff to determine function, results, stability, performance, and resource consumption. Verifies the successful implementation of software, patches, and upgrades. Performs a variety of planning and technical activities to ensure resource availability. 
  • System Enhancement - Works to continuously monitor and improve systems, processes, and related technical infrastructure. Improves technical effectiveness by automating tasks and utilizing programming or scripting to perform support duties. May utilize SMP/E, Iebgenr, Iebcopy, Rexx, Korn shell programming, Perl, Batch, FTP, Telnet, Netview, PowerShell, Python, Windows, Linux and AIX administrator functions, Quest, depending on the platform. 
  • Technical Expertise - Maintains a strong knowledge base through ongoing research and education. Communicates effective and clear technical information to associates, vendor support personnel, and internal clients. Manages special or advanced technical projects. Provides guidance, mentorship, and leadership to less experienced associates in the work group. 

Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 6 years' experience OR High School Diploma or GED/Equivalent and 10 years' experience in Systems engineer and Systems programmer

Preferred Area of Experience: Microsoft 365 Including Copilot, Exchange, Teams, and SharePoint Online, Purview, Windows Server.

 

Preferred Qualifications:

Skills/Experience

  • Experience in design and architecture of Microsoft 365 and Copilot solutions, including governance, policy definition, and licensing strategies.
  • Strong understanding of data security, compliance, and information management in AI-enabled environments.
  • Experience implementing Copilot readiness strategies (data access controls, labeling, permissions, and content lifecycle).
  • Ability to analyze usage metrics and translate insights into actionable improvements and adoption strategies.
  • Strong troubleshooting, automation, and scripting skills (PowerShell, Graph API, or similar).
  • Experience leading cross-functional initiatives and communicating complex technical concepts to business stakeholders.
  • Experience working in an Agile delivery environment using Jira, Confluence or Azure DevOps
  • Experience working in a Financial Services organization including familiarity with the FFIEC Architecture, Infrastructure, and Operations Book and applying regulatory requirements to technology operations 

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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