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Remote Linux Help Desk Jobs in Rochester, NY (NOW HIRING)

Help Desk Support Specialist

Rochester, NY ยท Remote

$25 - $28.85/hr

The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care ... This position is fully remote, however, on limited occasion there may be a requirement to meet in ...

Data Engineer - Remote

Rochester, NY ยท On-site +1

$90K - $140K/yr

For more than 30 years, Mindex has helped organizations solve complex business challenges through ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Data Engineer - Remote

Rochester, NY ยท Remote

$90K - $140K/yr

For more than 30 years, Mindex has helped organizations solve complex business challenges through ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Data Engineer - Remote

Rochester, NY ยท Remote

$90K - $140K/yr

For more than 30 years, Mindex has helped organizations solve complex business challenges through ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Data Architect - Remote

Rochester, NY ยท Remote

$120K - $173K/yr

For more than 30 years, Mindex has helped organizations solve complex business challenges through ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Data Architect - Remote

Rochester, NY ยท Remote

$120K - $173K/yr

For more than 30 years, Mindex has helped organizations solve complex business challenges through ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Senior DevOps Engineer

Rochester, NY ยท Remote

$128K - $164K/yr

... Linux build pipelines, within a regulated quality management system. This position is remote ... Help configure and manage Azure DevOps project. * Support secure credential handling, secrets ...

Senior DevOps Engineer

Rochester, NY ยท Remote

$128K - $164K/yr

... Linux build pipelines, within a regulated quality management system. This position is remote ... Help configure and manage Azure DevOps project. * Support secure credential handling, secrets ...

For more than 30 years, Mindex has helped organizations solve complex business challenges through ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

For more than 30 years, Mindex has helped organizations solve complex business challenges through ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

For more than 30 years, Mindex has helped organizations solve complex business challenges through ... Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected.

Remote Position type: Full time - salary We're a team of employees passionate about delivering best ... As a Middle Market Underwriter, you'll help Central fulfill its promise to its customers by ...

Help develop and improve clinical policies and procedures on an ongoing basis to support overall ... This is a professional work environment where a computer, desk, chair, and office supplies will be ...

Senior Financial Analyst

Rochester, NY ยท On-site +1

$69K - $146K/yr

Ability to balance details with the bigger picture to help prioritize requests and manage workload ... Ability to work at a desk and on a computer for extended periods * Reliable internet access and the ...

Remote Linux Help Desk information

See Rochester, NY salary details

$12

$22

$33

How much do remote linux help desk jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote linux help desk in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are popular job titles related to Remote Linux Help Desk jobs in Rochester, NY? For Remote Linux Help Desk jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Linux Help Desk jobs in Rochester, NY look for? The top searched job categories for Remote Linux Help Desk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Linux Help Desk jobs? Cities near Rochester, NY with the most Remote Linux Help Desk job openings:

Help Desk Support Specialist

HHUNY, Inc.

Rochester, NY โ€ข Remote

$25 - $28.85/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago


Job description

Position Description: The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care management agencies and HHUNY providers. The position will provide support for Netsmart CareManager, Okta, Team Dynamix, and other HHUNY applications by HHUNY staff and external Care Management Agency staff, and ensure requestors questions get answered.
Essential Duties & Responsibilities:
Function as Netsmart CareManager internal super-user by understanding all configuration logic and how future changes impact logic, build, reporting, etc.
Provide all application support functions for system end-users.
Serves as the first line of assistance with customers in addressing technical issues. This role requires conveying technical information to users in a way they can easily understand.
Manage credentials for the systems necessary for internal and external users.
Identify trends and training opportunities based on ticket submission with HHUNY Training team.
Manage Team Dynamix incidents to completion.
Manage ticket submissions and follow up with Netsmart help desk.
Continue to optimize use of help desk tools to streamline end user support.
Facilitate ongoing communication and meetings with external vendors.
Provide Tier 1 AWS workspace and configuration support.
Perform other related duties as assigned.
This position requires the employee to be located in upstate New York, preferably within 40 miles of Rochester, NY.
This position is fully remote, however, on limited occasion there may be a requirement to meet in the office per supervisory request, including new employee onboarding.
Minimum Qualifications:
Associates degree in computer science, information technology, or a related field
Bachelors degree in a related field is preferred beyond minimum requirements
HHUNY provides administrative support and governance to five affiliated Health Homes and over 90 Care Management Agencies in New York State. HHUNY has been at the forefront of adopting a person-centered, recovery-focused delivery service model for its Health Home members.
HHUNY offers a competitive benefits package which includes 28 days of paid time off per year immediately upon hire (8.62 hours earned each pay period), 14 paid holidays, comprehensive medical, dental and vision coverage, 401(K) retirement savings plan with 6% employer match, a fully remote workforce, and an Employee Assistance Plan, just to name a few!
If you feel this is the right fit for you, come join our amazing HHUNY team!
$25.00 - $28.85 Hourly