Ann Arbor, MI · Remote
$60K - $65K/yr
This is a remote position. IT Support Engineer II (Remote) - Managed Services (MSP) About the Role ... As a Level 2 support engineer, you will act as a key escalation point, responsible for ...
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Ann Arbor, MI · Remote
$60K - $65K/yr
This is a remote position. IT Support Engineer II (Remote) - Managed Services (MSP) About the Role ... As a Level 2 support engineer, you will act as a key escalation point, responsible for ...
New
Global Information Technology is a Professional IT training and consulting services corporation ... Level 1 (Foundational), Level 2 (Advanced), and Level 3 (Expert) certifications. The ideal ...
Global Information Technology is a Professional IT training and consulting services corporation ... Level 1 (Foundational), Level 2 (Advanced), and Level 3 (Expert) certifications. The ideal ...
Troy, MI · Remote
... 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and ... Apple Certifications at OS level (minimally) and hardware level. Basic computer hardware repair ...
Troy, MI · Remote
... 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and ... Apple Certifications at OS level (minimally) and hardware level. Basic computer hardware repair ...
Lansing, MI · On-site +1
$37.62 - $54.99/hr
This position may work a hybrid (remote/office) schedule with 2 days required in the office per ... support our state's military and veterans; rebuild our state's infrastructure; or support other ...
Lansing, MI · On-site +1
$37.62 - $54.99/hr
This position may work a hybrid (remote/office) schedule with 2 days required in the office per ... support our state's military and veterans; rebuild our state's infrastructure; or support other ...
Lansing, MI · On-site +1
$24.32 - $44.63/hr
... remote work per week. DTMB is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level ... IT project management, or mathematics and two years of experience as an application programmer ...
Lansing, MI · On-site +1
$24.32 - $44.63/hr
... remote work per week. DTMB is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level ... IT project management, or mathematics and two years of experience as an application programmer ...
Lansing, MI · On-site +1
$54.01 - $78.53/hr
This support spans the full lifecycle of technology solutions, from development through ongoing ... remote work per week. DTMB is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level ...
Lansing, MI · On-site +1
$54.01 - $78.53/hr
This support spans the full lifecycle of technology solutions, from development through ongoing ... remote work per week. DTMB is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level ...
Dearborn, MI · On-site +1
Remote - Level Up Your Career Location: 100% Remote Ready to move beyond the traditional 9-5 and ... Lead and support a remote customer service team * Ensure consistent delivery of exceptional client ...
Dearborn, MI · On-site +1
Remote - Level Up Your Career Location: 100% Remote Ready to move beyond the traditional 9-5 and ... Lead and support a remote customer service team * Ensure consistent delivery of exceptional client ...
This team sets the tone for the clients IT support experience. The ideal candidate would be ... While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
This team sets the tone for the clients IT support experience. The ideal candidate would be ... While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
This team sets the tone for the clients IT support experience. The ideal candidate would be ... While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
This team sets the tone for the clients IT support experience. The ideal candidate would be ... While this is a fully remote position, we are looking for someone local in the Detroit Metro area.
Marquette, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Marquette, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
East Lansing, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
East Lansing, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Detroit, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Detroit, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Pontiac, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Pontiac, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Traverse City, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Traverse City, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Ann Arbor, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Ann Arbor, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Flint, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Flint, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Grand Rapids, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Grand Rapids, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Detroit, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Detroit, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Marquette, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Marquette, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Grand Rapids, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
Grand Rapids, MI · On-site +1
$106K/yr
... 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) ... Specialized Experience GS-13 Level: In addition to meeting basic requirements, to be eligible for ...
| Aspect | Remote Level 2 It Support | Remote Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+; Microsoft Certified | CompTIA A+; Basic certifications |
| Work Environment | Technical support, troubleshooting complex issues | Customer support, basic troubleshooting |
| Employer Usage | IT departments, managed service providers | Help desk services, IT support companies |
| Search Intent | Technical problem-solving, advanced support | Basic support, customer service |
Remote Level 2 It Support involves handling more complex technical issues, requiring advanced certifications and troubleshooting skills. In contrast, Remote Help Desk Technicians focus on basic customer support and initial troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.
$60K - $65K/yr
Full-time
Posted 2 days ago
New
This is a remote position.
IT Support Engineer II (Remote) – Managed Services (MSP)
About the Role
We are seeking a highly motivated and customer-focused IT Support Engineer II to join our growing team in a fully remote capacity. This role is ideal for a technical professional who thrives in a fast-paced Managed Service Provider (MSP) environment, supporting a diverse client base across multiple industries.
As a Level 2 support engineer, you will act as a key escalation point, responsible for troubleshooting complex technical issues, delivering high-quality support, and ensuring client systems remain secure, stable, and optimized.
Key Responsibilities
Required Qualifications
Preferred Qualifications
What We Offer
Sourced by ZipRecruiter
It services
51 - 200 Employees
Ann Arbor, MI, US
1993
