ZipRecruiter

Log In

2

Remote Pos Technical Support Jobs in Michigan (NOW HIRING)

Pyrovio

Ecosys Technical Specialist

Ann Arbor, MI · On-site +1

Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ... Remote Benefits: * Competitive salary * Comprehensive benefits package * Professional development ...

Pyrovio

Ecosys Technical Specialist

Ann Arbor, MI · On-site +1

Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ... Remote Benefits: * Competitive salary * Comprehensive benefits package * Professional development ...

TEKsystems

IT / POS Systems Technician

Muskegon, MI · Remote

$22/hr

Employing a combination of email/phone support with the latest remote support capabilities the technician will provide technical assistance with various components such as: POS Software, Windows ...

New

State of Michigan

ITPA P11 - Agency Support

Lansing, MI · On-site +1

$24.32 - $44.63/hr

The Department of Technology, Management and Budget supports the business operations of state ... Position Location/Remote Office: The office location is Lansing, MI. The State of Michigan is not ...

Stryker

Senior Technical Writer (Remote)

Portage, MI · On-site +1

$86K - $132K/yr

Remote or Hybrid or Onsite Stryker is hiring a Senior Technical Writer to join our Technical Publications team supporting the Endoscopy Business Unit. In this role, you will independently lead ...

Stryker

Senior Technical Writer (Remote)

Kalamazoo, MI · On-site +1

$86K - $132K/yr

Remote or Hybrid or Onsite Stryker is hiring a Senior Technical Writer to join our Technical Publications team supporting the Endoscopy Business Unit. In this role, you will independently lead ...

next page

Showing results 1-20

All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Michigan

Remote Pos Technical Support information

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are the most commonly searched types of Pos Technical Support jobs in Michigan?

The most popular types of Pos Technical Support jobs in Michigan are:

What are popular job titles related to Remote Pos Technical Support jobs in Michigan?

For Remote Pos Technical Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Pos Technical Support jobs in Michigan look for?

The top searched job categories for Remote Pos Technical Support jobs in Michigan are:

What cities in Michigan are hiring for Remote Pos Technical Support jobs?

Cities in Michigan with the most Remote Pos Technical Support job openings:

Remote Pos Technical Support jobs near you

Technical Assistance Associate

Early Childhood Investment Corporation

Lansing, MI • On-site, Remote

$60K - $74K/yr

Full-time

Posted 6 days ago

Job description

Position Title: Technical Assistance Associate
Location: Remote work based in Michigan with occasional travel within the state
Schedule: Monday - Friday
Salary Range: $60,602 - $74,069
Class: Exempt
Position Summary:
The Technical Assistance Associate supports ECIC's mission by designing and delivering high quality technical assistance , primarily consultation, as defined by the National Association for the Education of Young Children. The Technical Assistance Associate works closely with Great Start to Quality Resource Centers and internal teams at ECIC to support the effective implementation of the annual scope of work for the Great Start to Quality Resource Centers.
Key Responsibilities:
  • Building and maintaining strong professional relationships with internal and external partners.
  • Designing and delivering individual and group capacity building opportunities to support successful implementation.
  • Providing consultation to ensure that required training and other scope of work deliverables are met by all Great Start to Quality Resource Centers.
  • Facilitating meetings with internal and external partners to support effective implementation.

Requirements
This list is intended to represent job-related duties and should not be viewed as exhaustive.
Duties and Responsibilities:
  • Represent the organization as a skilled facilitator and subject matter expert.
  • Build and maintain strong professional relationships with internal and external partners.
  • Design and deliver individual and group capacity building opportunities to support successful implementation.
  • Provide consultation to ensure that required trainings and other scope of work deliverables are met by all Great Start to Quality Resource Centers.
  • Facilitate meetings with internal and external partners to support effective implementation.
  • Develop and implement annual technical assistance plan, track and review progress reports and deliverables, and create written materials necessary to support effective implementation and reporting.
  • Assist with the coordination and implementation of internal and external continuous improvement and evaluation activities.
  • Cultivate and manage new and existing relationships with partners at the state, regional and local levels of the early childhood system.
  • Support data collection, development of high-quality reports, issue briefs, explanations, and presentations.
  • Provide ongoing communications and coordination with any capacity building partners and vendors.
  • Stay abreast of emerging trends, best practices and research to continuously improve technical assistance offerings.
  • Engage in cross-team collaboration and facilitation.

Requirements, Knowledge, Skills, and Abilities:
  • Bachelor's degree or equivalent experience with at least 3 years of experience in consultation, meeting facilitation and development of learning opportunities for adults in the early care and education field.
  • Proven success in the development and implementation of technical assistance at a regional or state-wide level.
  • Skilled in assessing needs, developing strategies, and evaluating outcomes.
  • Experience with data collection methods (e.g., surveys, interviews, observations).
  • Strong communication, attention to detail, and problem-solving abilities.
  • Demonstrated ability to build relationships and work with diverse communities.
  • Proficient in remote work tools, Microsoft Office, Adobe, and data platforms like Survey Monkey.
  • Able to work independently, manage multiple priorities, and make sound decisions.

Physical Requirements:
  • Talking - Expressing or exchanging ideas by means of the spoken word to impart oral information to others accurately. (4-5 hours daily)
  • Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. (4-5 hours daily)
  • Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. (1-2 hours daily)
  • Standing - In one position, particularly for sustained periods of time. (1-2 hours daily)
  • Visual Acuity - Viewing objects with close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. (5-6 hours daily)
  • Office Setting - Sedentary work in which exerting up to 10 pounds of force is occasional and a negligible amount of force is frequently or constantly used to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Work Location
Remote work based in Michigan with occasional travel within the state or to other geographical areas for projects, ECIC meetings and to meet the needs of the organization.
Salary Description
$60,602 - $74,069

Apply