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Technical Support Jobs in Michigan (NOW HIRING)

GSK Solutions

Technical Support

Detroit, MI · On-site

Technical Support (Onsite) Location: Detroit, MI Duration: 3 Months+ Note Position location: This person will be working ONSITE in a full-time capacity in Detroit, MI. Remote work is not an option.

Denso

Technical Support

Battle Creek, MI

$22.21 - $27.74/hr

Provides support to end-users on a variety of issues. * Identifies, researches and resolves technical problems. * Responds to telephone calls, e-mail and employee requests for technical support.

Denso

Technical Support

Battle Creek, MI · On-site

$22.21 - $27.74/hr

Provides support to end-users on a variety of issues. * Identifies, researches and resolves technical problems. * Responds to telephone calls, e-mail and employee requests for technical support.

Futran Tech Solutions Pvt. Ltd.

Technical Support

Troy, MI · On-site

$35K - $44K/yr

Responsibilities include technical troubleshooting, warranty adjudication, product support, and customer support related to contacts from the Customer's clients and Customer personnel involving ...

Collabera

Technical Support

Ann Arbor, MI

$36K - $46K/yr

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support.

US IT Solutions Inc

Technical Support

Lansing, MI

$38K - $47K/yr

Technical Support 1 Short Description: NEW CONTRACT DURATION: ASAP - January 5, 2018. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Complete ...

Computech Corporation

Technical Support

Saline, MI · On-site

$33K - $42K/yr

In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working knowledge/experience of PC imaging and remote control support tools Knowledge of all Microsoft Office ...

FastTek

Technical Support

Detroit, MI

$37K - $46K/yr

Technical Support #1057937 Position Summary: As a key member of the Technology Division's Field Services and Asset Management team, the Contracted Asset Management & Deployment Specialist provides ...

Arete Technologies, Inc.

Technical Support

Augusta, MI · On-site

Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and ...

360 IT Professionals

Technical Support

Grayling, MI

Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and ...

360 IT Professionals

Technical Support

Grayling, MI

$35K - $44K/yr

Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to ...

Cadence

Technical Support Engineer

Livonia, MI · On-site

Cadence is a global leader in intelligent system design simulation, and they are seeking a Technical Support Engineer to provide advanced technical support for their Romax software product line. The ...

Bizflex IT LLC

Technical Support Specialist

Troy, MI

$22 - $27/hr

BizFlex IT is looking for a self-starter technical support team member that has the desire to deliver great customer service. You will be responsible for the support of technology requests across our ...

Bizflex IT LLC

Technical Support Specialist

Troy, MI

$22 - $27/hr

Vision insurance BizFlex IT is looking for a self-starter technical support team member that has the desire to deliver great customer service. You will be responsible for the support of technology ...

Bizflex IT LLC

Technical Support Specialist

Troy, MI

$22 - $27/hr

BizFlex IT is looking for a self-starter technical support team member that has the desire to deliver great customer service. You will be responsible for the support of technology requests across our ...

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All JobsTechnical Support JobsTechnical Support Jobs in Michigan

Technical Support information

See Michigan salary details

$12

$22

$38

How much do technical support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for technical support in Michigan is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.71 per hour, depending on experience, location, and employer.

What jobs are considered technical support?

Technical support jobs involve assisting users with hardware, software, or network issues, often in call centers, help desks, or onsite environments. Common roles include help desk technician, IT support specialist, desktop support technician, and network support technician, which typically require troubleshooting skills and knowledge of relevant tools and systems.

What is the difference between Technical Support vs Customer Service Representative?

AspectTechnical SupportCustomer Service Representative
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service training
Work EnvironmentIT departments, call centers, remote supportCall centers, retail, online support
Employer & Industry UsageTech companies, software firms, hardware providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, IT supportCustomer interaction, service quality

While both roles involve assisting customers, Technical Support focuses on troubleshooting technical issues and providing IT-related solutions, often requiring technical certifications. Customer Service Representatives handle general inquiries, product information, and customer satisfaction, emphasizing communication skills. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What is the job role of technical support?

The role of a technical support professional is to assist users with troubleshooting hardware, software, and network issues. They provide technical guidance, often using remote tools or in-person assistance, and require good communication skills and technical knowledge of relevant systems and tools.

What are the key skills and qualifications needed to thrive as a Technical Support specialist, and why are they important?

To thrive as a Technical Support specialist, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and various operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are essential for providing timely solutions, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges faced in a Technical Support role and how can I prepare for them?

Technical Support professionals often encounter challenges such as troubleshooting complex issues, managing high volumes of support requests, and communicating technical information to users with varying levels of expertise. To prepare, it's important to develop strong problem-solving skills, patience, and effective communication abilities. Familiarizing yourself with the company’s products and typical customer issues can also help you respond more efficiently and confidently. Continuous learning and teamwork are key, as support specialists frequently collaborate with engineering and product teams to resolve advanced problems.

What are Technical Support professionals?

Technical Support professionals are specialists who assist users in resolving technical issues related to products or services, such as computers, software, or electronics. They diagnose problems, provide step-by-step solutions, and may escalate complex issues to higher-level technicians. Technical Support can be provided via phone, email, chat, or in person. Their goal is to ensure that customers can use their technology effectively and with minimal disruption.

What jobs pay $10,000 a month without a degree?

In technical support roles, high-paying positions can reach $10,000 per month for experienced professionals, especially those with specialized skills in networking, cybersecurity, or cloud services. These roles often require certifications like CompTIA, Cisco, or Microsoft, and may involve working in fast-paced environments or providing remote support. Advancement depends on skill level, certifications, and experience rather than formal degrees alone.

What is the job of technical support?

Technical support involves assisting users with troubleshooting hardware, software, or network issues to ensure proper functioning of technology products. Support specialists often use diagnostic tools, communicate solutions clearly, and may hold certifications in relevant areas. The role typically requires problem-solving skills and customer service abilities.
More about Technical Support jobs
What are the most commonly searched types of Technical Support jobs in Michigan? The most popular types of Technical Support jobs in Michigan are:
What cities in Michigan are hiring for Technical Support jobs? Cities in Michigan with the most Technical Support job openings:
Technical Support jobs near you
Technical Support

Technical Support

GSK Solutions

Detroit, MI • On-site

Contractor

Posted 11 days ago

Job description

Job Title:
Technical Support (Onsite)
Location:
Detroit, MI
Duration:
3 Months+
Note
Position location: This person will be working ONSITE in a full-time capacity in Detroit, MI. Remote work is not an option. Candidates must be currently local to the Detroit area in order to be considered.
 
Interviews: Virtual Interview via MS Teams video. Please use laptop and be prepared so share screen if asked. Use of headphones is strongly discouraged. A screenshot photo of candidate will be required for any Teams interviews as well as a vendor present at beginning of interview to validate candidate. 
 
Job Description
Experience:
  • Minimum of three (3) years of desktop/computer support experience
  • A+ Certification preferred
  • Prior experience with VoIP, audiovisual equipment setup and operation preferred
  • Proven technical ability to troubleshoot and perform routine maintenance on computers and peripheral equipment, including Windows, MacOS, and iOS systems
  • Proficiency with Microsoft Office 365/Suite products such as Word, Excel, PowerPoint, Outlook, Teams and SharePoint
  • Good communication skills - interpersonal, written and verbal
  • Ability to manage multiple priorities and meet deadlines in a challenging work environment
  • Ability to communicate technical information to teachers, students, staff, and community stakeholders in a clear and concise manner
  • Knowledge of ITIL Foundations a plus
  • Ability to perform physical tasks such as lifting and moving up to 50 pounds
  • Must have reliable transportation for frequent travel between schools and central office
 
Essential Functions
  • Provide comprehensive wraparound technical services for hardware and software supported by the District’s technology.
  • Demonstrate professionalism, courtesy, and empathy through customer service while working with all stakeholders exemplifying and modeling the core values of the District.
  • Identify, diagnose, troubleshoot and resolve technical issues for desktops, laptops and tablets to increase reliability and access to equipment.
  • Provide setup, service and maintenance of audio/video technology; including but not limited to microphones, digital projectors, classroom audio, interactive whiteboards, video distribution equipment and other educational technology.
  • Assist with new technology deployment and the asset inventory, recovery and recycling process.
  • Assist with multifunction device deployment and installation, ensuring equipment is connected to the network and all users are able to access and print to appropriate multifunction devices.
  • Provide hands-on demonstrations of District hardware and software solutions to support end-users.
  • Collaborate with other teams to ensure coordination and timely completion of projects/tasks, assist with special projects, and resolve escalated incidents or service requests.
  • Provide technical support for district events such as board meetings, community workshops or expos, including periodic weekend and evening events.
  • Leverage the District’s IT service management (ITSM) platform to manage and prioritize service requests and projects, document details of diagnoses, recommendations and resolutions for work completed, request appropriate escalation, and communication
 
Recruiter Details:
Name: Ananya
Contact : ananya@gsksolutions.com / 832 990 2427