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Technical Support Coordinator Jobs in Michigan (NOW HIRING)

GSK Solutions

Technical Support

Detroit, MI · On-site

Collaborate with other teams to ensure coordination and timely completion of projects/tasks, assist ... Provide technical support for district events such as board meetings, community workshops or expos ...

Computech Corporation

Technical Support

Saline, MI

$33K - $42K/yr

... coordination & support of video conferences and special events/meetings. Also responsible for on ... In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working ...

TEKsystems

Technical Support Specialist

Detroit, MI

$18 - $21/hr

As a key member of the Technology Division's Field Services and Asset Management team, the Contracted Asset Management & Deployment Specialist provides coordination and support with all phases of the ...

TEKsystems

Technical Support Specialist

Detroit, MI

$18 - $21/hr

As a key member of the Technology Division's Field Services and Asset Management team, the Contracted Asset Management & Deployment Specialist provides coordination and support with all phases of the ...

Spectrum Health

Technical Support Assistant

Troy, MI · On-site

Coordinates PMIs and repairs with appropriate disciplines. Sets up and checks patient equipment ... AHA or ARC Basic Life Support (BLS) upon hire Required How Corewell Health cares for you

Corewell Health

Technical Support Assistant

Troy, MI · On-site

Coordinates PMIs and repairs with appropriate disciplines. Sets up and checks patient equipment ... AHA or ARC Basic Life Support (BLS) upon hire Required How Corewell Health cares for you

Spectrum Health

Technical Support Assistant

Troy, MI · On-site

Coordinates PMIs and repairs with appropriate disciplines. Sets up and checks patient equipment ... AHA or ARC Basic Life Support (BLS) upon hire Required How Corewell Health cares for you

Corewell Health

Technical Support Assistant

Troy, MI · On-site

Coordinates PMIs and repairs with appropriate disciplines. Sets up and checks patient equipment ... AHA or ARC Basic Life Support (BLS) upon hire Required How Corewell Health cares for you

Computech Corporation

Level 2 Technical Support

Saline, MI

$33K - $42K/yr

Technical Support(Level 2) Location: Saline ,MI Duration:12 Months Role Description : Provide ... coordination & support of video conferences and special events/meetings. Also responsible for on ...

Xerox

Software Technical Support Associate

Novi, MI · Hybrid

... technical support to the client and Managed Services personnel, and augmenting TS (CSE) support ... and project coordination experience * Broad systems knowledge; including operating systems ...

Caretria

$23 - $30/hr

The Technical Support Specialist is responsible for providing technical assistance and support to ... Maintain computer hardware and software inventories and coordinates asset management tracking with ...

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Technical Support Coordinator information

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How much do technical support coordinator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for technical support coordinator in Michigan is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support coordinator?

To thrive as a Technical Support Coordinator, you need strong troubleshooting abilities, a solid understanding of IT systems, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or ITIL are often required. Excellent communication, patience, and multitasking skills help in effectively assisting users and coordinating support teams. These competencies are crucial to ensure timely problem resolution, high user satisfaction, and efficient support operations.

What are some common challenges faced by technical support coordinators, and how can they be managed effectively?

Technical Support Coordinators often face the challenge of juggling multiple priorities, such as managing support tickets, coordinating with technical teams, and ensuring timely responses to customer inquiries. Balancing urgent requests with ongoing projects requires strong organizational skills and effective communication. Proactive time management, utilizing help desk software, and maintaining clear documentation can help manage these challenges. Additionally, building strong relationships with both customers and internal teams fosters smoother collaboration and faster issue resolution.

What is the difference between Technical Support Coordinator vs Technical Support Specialist?

AspectTechnical Support CoordinatorTechnical Support Specialist
CredentialsTypically requires an associate's or bachelor's degree in IT or related fieldSimilar educational requirements, often with certifications like CompTIA A+ or Network+
Work EnvironmentOffice and remote support, coordinating support activitiesCustomer-facing support, troubleshooting technical issues
Employer & Industry UsageUsed in IT departments across various industriesCommon in tech companies, service providers, and IT support firms
Search & Comparison IntentOften compared for coordination and administrative roles in supportCompared for direct technical troubleshooting roles

The main difference is that a Technical Support Coordinator focuses on organizing and managing support processes, while a Technical Support Specialist primarily handles direct technical troubleshooting. Both roles require similar credentials and work environments, but their core responsibilities differ in scope and focus.

What does a technical support coordinator do?

A technical support coordinator manages and oversees technical support teams, ensuring customer issues are resolved efficiently. They coordinate troubleshooting, communicate with clients, and may use tools like ticketing systems or remote support software to facilitate service delivery.

What are the most commonly searched types of Technical Support jobs in Michigan?

The most popular types of Technical Support jobs in Michigan are:

What cities in Michigan are hiring for Technical Support Coordinator jobs?

Cities in Michigan with the most Technical Support Coordinator job openings:

Technical Support Coordinator jobs near you

Technical Support

GSK Solutions

Detroit, MI • On-site

Contractor

Re-posted 23 days ago

Job description

Job Title:
Technical Support (Onsite)
Location:
Detroit, MI
Duration:
3 Months+
Note
Position location: This person will be working ONSITE in a full-time capacity in Detroit, MI. Remote work is not an option. Candidates must be currently local to the Detroit area in order to be considered.
 
Interviews: Virtual Interview via MS Teams video. Please use laptop and be prepared so share screen if asked. Use of headphones is strongly discouraged. A screenshot photo of candidate will be required for any Teams interviews as well as a vendor present at beginning of interview to validate candidate. 
 
Job Description
Experience:
  • Minimum of three (3) years of desktop/computer support experience
  • A+ Certification preferred
  • Prior experience with VoIP, audiovisual equipment setup and operation preferred
  • Proven technical ability to troubleshoot and perform routine maintenance on computers and peripheral equipment, including Windows, MacOS, and iOS systems
  • Proficiency with Microsoft Office 365/Suite products such as Word, Excel, PowerPoint, Outlook, Teams and SharePoint
  • Good communication skills - interpersonal, written and verbal
  • Ability to manage multiple priorities and meet deadlines in a challenging work environment
  • Ability to communicate technical information to teachers, students, staff, and community stakeholders in a clear and concise manner
  • Knowledge of ITIL Foundations a plus
  • Ability to perform physical tasks such as lifting and moving up to 50 pounds
  • Must have reliable transportation for frequent travel between schools and central office
 
Essential Functions
  • Provide comprehensive wraparound technical services for hardware and software supported by the District’s technology.
  • Demonstrate professionalism, courtesy, and empathy through customer service while working with all stakeholders exemplifying and modeling the core values of the District.
  • Identify, diagnose, troubleshoot and resolve technical issues for desktops, laptops and tablets to increase reliability and access to equipment.
  • Provide setup, service and maintenance of audio/video technology; including but not limited to microphones, digital projectors, classroom audio, interactive whiteboards, video distribution equipment and other educational technology.
  • Assist with new technology deployment and the asset inventory, recovery and recycling process.
  • Assist with multifunction device deployment and installation, ensuring equipment is connected to the network and all users are able to access and print to appropriate multifunction devices.
  • Provide hands-on demonstrations of District hardware and software solutions to support end-users.
  • Collaborate with other teams to ensure coordination and timely completion of projects/tasks, assist with special projects, and resolve escalated incidents or service requests.
  • Provide technical support for district events such as board meetings, community workshops or expos, including periodic weekend and evening events.
  • Leverage the District’s IT service management (ITSM) platform to manage and prioritize service requests and projects, document details of diagnoses, recommendations and resolutions for work completed, request appropriate escalation, and communication
 
Recruiter Details:
Name: Ananya
Contact : ananya@gsksolutions.com / 832 990 2427