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Technical Support Jobs in Michigan (NOW HIRING)

BioIVT

Technical Support Specialist

Detroit, MI · On-site

$21 - $26/hr

Provides 1st and 2nd Tier technical support to end users on a variety of issues. Provides on-call response to off-duty hour's issues and network problems. Tracks and monitors the problem to ensure a ...

New

TEKsystems

Technical Support Specialist

Petoskey, MI

$18 - $21/hr

What You'll Do As the go-to IT support resource, you'll provide end-to-end technical support and ensure outstanding user experience. Key Responsibilities * Serve as a primary support resource for IT ...

TEKsystems

Technical Support Specialist

Petoskey, MI

$18 - $21/hr

What You'll Do As the go-to IT support resource, you'll provide end-to-end technical support and ensure outstanding user experience. Key Responsibilities * Serve as a primary support resource for IT ...

FastTek

Technical Support 1

Detroit, MI · On-site

$37K - $46K/yr

Technical Support 1 #1061744 Position Summary: As a key member of the Technology Division's Field Services and Asset Management team, the Contracted Asset Management & Deployment Specialist provides ...

TEKsystems

Technical Support Specialist

Petoskey, MI

$18 - $21/hr

... Support position providing technical assistance to staff, managing computer hardware/software, and resolving network issues. Responsibilities include installing, troubleshooting, and maintaining ...

TEKsystems

Technical Support Specialist

Petoskey, MI

$18 - $21/hr

... Support position providing technical assistance to staff, managing computer hardware/software, and resolving network issues. Responsibilities include installing, troubleshooting, and maintaining ...

ESS Education

Technical Support Specialist

Portland, MI · On-site

$15 - $16/hr

We are seeking Tier 1 Support Specialists in our Portland, MI Midwest Regional office. The successful candidate will be responsible for providing exceptional service, telephone, chat and email ...

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Showing results 21-40

All JobsTechnical Support JobsTechnical Support Jobs in Michigan

Technical Support information

See Michigan salary details

$12

$22

$38

How much do technical support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for technical support in Michigan is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.71 per hour, depending on experience, location, and employer.

What is the difference between Technical Support vs Customer Service Representative?

AspectTechnical SupportCustomer Service Representative
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service training
Work EnvironmentIT departments, call centers, remote supportCall centers, retail, online support
Employer & Industry UsageTech companies, software firms, hardware providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, IT supportCustomer interaction, service quality

While both roles involve assisting customers, Technical Support focuses on troubleshooting technical issues and providing IT-related solutions, often requiring technical certifications. Customer Service Representatives handle general inquiries, product information, and customer satisfaction, emphasizing communication skills. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a technical support?

To thrive as a Technical Support specialist, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and various operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are essential for providing timely solutions, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges faced in a technical support role and how can I prepare for them?

Technical Support professionals often encounter challenges such as troubleshooting complex issues, managing high volumes of support requests, and communicating technical information to users with varying levels of expertise. To prepare, it's important to develop strong problem-solving skills, patience, and effective communication abilities. Familiarizing yourself with the company’s products and typical customer issues can also help you respond more efficiently and confidently. Continuous learning and teamwork are key, as support specialists frequently collaborate with engineering and product teams to resolve advanced problems.

What is a technical support?

Technical Support professionals are specialists who assist users in resolving technical issues related to products or services, such as computers, software, or electronics. They diagnose problems, provide step-by-step solutions, and may escalate complex issues to higher-level technicians. Technical Support can be provided via phone, email, chat, or in person. Their goal is to ensure that customers can use their technology effectively and with minimal disruption.
More about Technical Support jobs
What are the most commonly searched types of Technical Support jobs in Michigan? The most popular types of Technical Support jobs in Michigan are:
What are popular job titles related to Technical Support jobs in Michigan? For Technical Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Technical Support jobs in Michigan look for? The top searched job categories for Technical Support jobs in Michigan are:
What cities in Michigan are hiring for Technical Support jobs? Cities in Michigan with the most Technical Support job openings:
Technical Support jobs near you
Infographic showing various Technical Support job openings in Michigan as of July 2026, with employment types broken down into 78% Full Time, 2% Part Time, 4% Temporary, and 16% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $47,222 per year, or $22.7 per hour.

Technical Support Engineer

LECO Corporation

Saint Joseph, MI • On-site

Full-time

Posted 17 days ago

LECO Corporation rating

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

55th of 487 rated machine equipment manufacturers

Job description

Technical Support Engineer

For over 90 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state of the art products nationwide and across the globe. Located in St. Joseph, Michigan, LECO continues to be a family-owned company that understands the value of shared interests, long-term stability, loyalty, and trust.

Schedule: Full Time: 8:00am – 5:00pm, Monday – Friday

Position Summary:

The primary functions of this position involves answering phone calls and e-mails from customers as well as field service engineers in need of technical assistance. Use proficient troubleshooting skills, and a variety of available resources to provide resolutions for many different situations. Cross-department communication required to provide the complete solution; including (but not limited to): sales, order desk, quality, training, engineering, etc.

Position Responsibilities:

  • Provide excellent customer service
  • Strong verbal and written communication skills with a customer-focused mindset.
  • Demonstrate analytical troubleshooting and problem-solving abilities with high attention to detail.
  • Excellent organizational, time management, and multitasking skills in a fast-paced support environment.
  • Strong computer literacy, proficiency in Windows and Microsoft Office, experience with ticket management software will be beneficial.
  • Ability to work both independently and collaboratively within cross-functional teams.
  • Provide technical support to customers via email and telephone as well as LECO field technicians for Analytical and Metallographic equipment
  • Log details following interactions with customers in Oracle.
  • Work with scheduling team to “launch” service calls
  • Use resources (Printroom, Oracle, Knowledge Base, Instruction Manuals, etc.) to find specific part numbers, drawings, or other information that is otherwise inaccessible and able to quickly learn new technologies.

Position Requirements:

  • Strong technical, organization and problem-solving skills
  • Excellent attention to detail
  • Ability to work independently, as well as work in a team environment
  • Possess excellent verbal and written communication skills
  • Strong computer skills, and proficient in Microsoft Office Suite
  • Ability to multi-task in a fast-paced environment
  • Maintain positive, professional character in stressful situations

Education/Certifications:

  • Minimum of a two-year Technical or Industrial degree, or related Military training


EOE M/F/VET/Disability

What LECO Corporation employees say

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