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Manager Pos Technical Support Jobs in Michigan (NOW HIRING)

GSK Solutions

Technical Support

Detroit, MI · On-site

Job Title: Technical Support (Onsite) Location: Detroit, MI Duration: 3 Months+ Note Position ... Ability to manage multiple priorities and meet deadlines in a challenging work environment

Denso

Technical Support

Battle Creek, MI · On-site

$22.21 - $27.74/hr

Responds to telephone calls, e-mail and employee requests for technical support. * Performs ... Organizational skills including attention to detail, time management and multi-tasking skills

Denso

Technical Support

Battle Creek, MI · On-site

$22.21 - $27.74/hr

Responds to telephone calls, e-mail and employee requests for technical support. * Performs ... Organizational skills including attention to detail, time management and multi-tasking skills

Computech Corporation

Technical Support

Saline, MI · On-site

$33K - $42K/yr

... management, printing/plotting, coordination & support of video conferences and special events ... In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working ...

Futran Tech Solutions Pvt. Ltd.

Technical Support

Troy, MI · On-site

$35K - $44K/yr

Responsibilities include technical troubleshooting, warranty adjudication, product support, and ... management and multitasking ability • Strong problem-solving skills • Ability to work well ...

FastTek

Technical Support

Detroit, MI

$37K - $46K/yr

Proven experience in asset management and IT deployment, preferably in an educational or large enterprise setting. * Minimum of five (5) years of desktop/computer support experience demonstrating the ...

360 IT Professionals

Technical Support

Grayling, MI

$35K - $44K/yr

Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Skill in the use and support of personal computers, in the use of applicable programs and systems ...

Kiongroup

Technical Support Associate

Grand Rapids, MI · On-site

$65K - $80K/yr

The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.

New

Bizflex IT LLC

Technical Support Specialist

Troy, MI

$22 - $27/hr

We are a managed service provider, your role on our team is crucial to maintaining support to our ... technical support - Support our client PCs, network environments, and printers/scanners - Meet ...

Dematic

Technical Support Associate

Grand Rapids, MI · On-site

... management. • Contribute to system reliability and performance improvement projects ... of experience in technical support or data analysis. • Strong proficiency in Excel and ...

New

Bizflex IT LLC

Technical Support Specialist

Troy, MI

$22 - $27/hr

We are a managed service provider, your role on our team is crucial to maintaining support to our ... technical support - Support our client PCs, network environments, and printers/scanners - Meet ...

Kion Group AG

Technical Support Associate

Grand Rapids, MI · On-site

$65K - $80K/yr

The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.

Bizflex IT LLC

Technical Support Specialist

Troy, MI · On-site

$22 - $27/hr

We are a managed service provider, your role on our team is crucial to maintaining support to our ... technical support - Support our client PCs, network environments, and printers/scanners - Meet ...

Kiongroup

Technical Support Associate

Grand Rapids, MI · On-site

$65K - $80K/yr

The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.

New

365 Retail Markets

Technical Support Specialist

Troy, MI · On-site

$47K/yr

Provide technical system and user support by responding to calls and email requests for technical ... Diligently manage client cases within Zendesk, and communicate any perceived delays to management ...

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All JobsManager Pos Technical Support JobsManager Pos Technical Support Jobs in Michigan

Manager Pos Technical Support information

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

What is POS technical support?

POS technical support involves assisting businesses with the installation, maintenance, and troubleshooting of point-of-sale systems, which include hardware like terminals and cash registers, as well as software for transaction processing. Professionals in this role often diagnose issues, provide user training, and ensure system security and uptime to facilitate smooth retail or service operations.

What is a POS support technician?

A POS support technician is a professional who maintains, troubleshoots, and repairs point-of-sale systems used in retail and hospitality environments. They often work with hardware components like terminals and cash registers, as well as software applications, ensuring smooth transaction processing. Technical skills, familiarity with POS software, and customer service abilities are essential for this role.

What is the highest paying job in customer service?

In customer service, managerial roles such as Customer Service Director or Manager of Technical Support tend to be among the highest paying, often earning six-figure salaries. These positions typically require extensive experience, leadership skills, and knowledge of support tools and processes.

Is AI replacing tech support?

For a Manager Pos Technical Support, AI is increasingly used to automate routine tasks and troubleshoot common issues, allowing support staff to focus on more complex problems. However, AI does not fully replace human support, as customer service often requires empathy, judgment, and personalized assistance that humans provide. Technical support roles continue to evolve with AI tools, emphasizing skills in managing and interpreting AI systems alongside traditional troubleshooting.
What are the most commonly searched types of Pos Technical Support jobs in Michigan? The most popular types of Pos Technical Support jobs in Michigan are:
What cities in Michigan are hiring for Manager Pos Technical Support jobs? Cities in Michigan with the most Manager Pos Technical Support job openings:
Manager Pos Technical Support jobs near you
Technical Support

Technical Support

GSK Solutions

Detroit, MI • On-site

Contractor

Posted 16 days ago

Job description

Job Title:
Technical Support (Onsite)
Location:
Detroit, MI
Duration:
3 Months+
Note
Position location: This person will be working ONSITE in a full-time capacity in Detroit, MI. Remote work is not an option. Candidates must be currently local to the Detroit area in order to be considered.
 
Interviews: Virtual Interview via MS Teams video. Please use laptop and be prepared so share screen if asked. Use of headphones is strongly discouraged. A screenshot photo of candidate will be required for any Teams interviews as well as a vendor present at beginning of interview to validate candidate. 
 
Job Description
Experience:
  • Minimum of three (3) years of desktop/computer support experience
  • A+ Certification preferred
  • Prior experience with VoIP, audiovisual equipment setup and operation preferred
  • Proven technical ability to troubleshoot and perform routine maintenance on computers and peripheral equipment, including Windows, MacOS, and iOS systems
  • Proficiency with Microsoft Office 365/Suite products such as Word, Excel, PowerPoint, Outlook, Teams and SharePoint
  • Good communication skills - interpersonal, written and verbal
  • Ability to manage multiple priorities and meet deadlines in a challenging work environment
  • Ability to communicate technical information to teachers, students, staff, and community stakeholders in a clear and concise manner
  • Knowledge of ITIL Foundations a plus
  • Ability to perform physical tasks such as lifting and moving up to 50 pounds
  • Must have reliable transportation for frequent travel between schools and central office
 
Essential Functions
  • Provide comprehensive wraparound technical services for hardware and software supported by the District’s technology.
  • Demonstrate professionalism, courtesy, and empathy through customer service while working with all stakeholders exemplifying and modeling the core values of the District.
  • Identify, diagnose, troubleshoot and resolve technical issues for desktops, laptops and tablets to increase reliability and access to equipment.
  • Provide setup, service and maintenance of audio/video technology; including but not limited to microphones, digital projectors, classroom audio, interactive whiteboards, video distribution equipment and other educational technology.
  • Assist with new technology deployment and the asset inventory, recovery and recycling process.
  • Assist with multifunction device deployment and installation, ensuring equipment is connected to the network and all users are able to access and print to appropriate multifunction devices.
  • Provide hands-on demonstrations of District hardware and software solutions to support end-users.
  • Collaborate with other teams to ensure coordination and timely completion of projects/tasks, assist with special projects, and resolve escalated incidents or service requests.
  • Provide technical support for district events such as board meetings, community workshops or expos, including periodic weekend and evening events.
  • Leverage the District’s IT service management (ITSM) platform to manage and prioritize service requests and projects, document details of diagnoses, recommendations and resolutions for work completed, request appropriate escalation, and communication
 
Recruiter Details:
Name: Ananya
Contact : ananya@gsksolutions.com / 832 990 2427