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Manager Pos Technical Support Jobs in Michigan (NOW HIRING)

TEKsystems

Technical Support Specialist

Petoskey, MI

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Support position providing technical assistance to staff ... managing computer hardware/software, and resolving network issues. Responsibilities include ...

TEKsystems

Technical Support Specialist

Petoskey, MI

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Support position providing technical assistance to staff ... managing computer hardware/software, and resolving network issues. Responsibilities include ...

TEKsystems

Technical Support Specialist

Detroit, MI

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Proven experience in asset management and IT deployment, preferably in an educational or large enterprise setting. * Minimum of five (5) years of desktop/computer support experience demonstrating the ...

TEKsystems

Technical Support Specialist

Detroit, MI

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a key member of the Technology Division's Field Services and Asset Management team, the Contracted Asset Management & Deployment Specialist provides coordination and support with all phases of the ...

ESS Education

Technical Support Specialist

Portland, MI

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage inbound feature requests, identify business needs and support. * Demonstrate functional skill to take ownership, troubleshoot and resolve low level support requests in a single customer ...

XA.net

Energy Technical Support Engineer

Warren, MI · On-site

Technical Documentation & Knowledge Management * Create and maintain technical bulletins that ... Support future updates to installation manuals, troubleshooting manuals, service procedures, and ...

New

Xerox

Software Technical Support Associate

Ann Arbor, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support. * Possess working technical knowledge of Office and/or Production products/systems ... Actively assist Account Managers to resolve day-to-day technical issues and implement corrective ...

Xerox

Software Technical Support Associate

Novi, MI · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support. * Possess working technical knowledge of Office and/or Production products/systems ... Actively assist Account Managers to resolve day-to-day technical issues and implement corrective ...

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Showing results 21-40

All JobsPos Technical Support JobsManager Pos Technical Support JobsManager Pos Technical Support Jobs in Michigan

Manager Pos Technical Support information

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

What are the most commonly searched types of Pos Technical Support jobs in Michigan?

The most popular types of Pos Technical Support jobs in Michigan are:

What cities in Michigan are hiring for Manager Pos Technical Support jobs?

Cities in Michigan with the most Manager Pos Technical Support job openings:

Manager Pos Technical Support jobs near you

Technical Support Engineer II

Intrepid Control Systems

Troy, MI

Full-time

Re-posted 25 days ago

Job description

Description

General Description:

The Technical Support Engineer II is responsible for independently providing technical support to Intrepid Control Systems' customers and internal employees involving hardware, software, and vehicle network technologies. This role handles more advanced troubleshooting, customer escalations, and technical problem resolution while demonstrating a higher level of technical expertise and autonomy. Support is provided through email, phone, online meetings, and in-person interactions.

Requirements

Minimum Requirements:

  • High school diploma or equivalent required
  • 2-5 years of technical support, IT support, or related experience
  • Experience in troubleshooting hardware and software issues independently
  • Ability to communicate technical information clearly to technical and non-technical users
  • Experience working directly with customers in a technical support environment

Preferred Qualifications

  • Associate or bachelor's degree in Information Technology, Engineering, or related field
  • Experience with automotive or vehicle network technologies
  • Familiarity with CAN, LIN, Ethernet, and related communication protocols
  • Experience supporting technical products in a fast-paced environment
  • Experience mentoring or assisting junior technical staff

Essential Job Functions:

  • Provide technical support for hardware, software, and vehicle network-related issues
  • Independently troubleshoot complex customer issues and technical escalations
  • Assist customers with hardware setup, software installation, and configuration of ICS products
  • Create and troubleshoot simulation and testing environments to emulate customer systems
  • Perform wiring and network setup activities
  • Process and install customer software license requests
  • Diagnose hardware failures and assess repair or testing requirements
  • Analyze and reproduce customer-reported issues in testing environments
  • Document hardware and software issues for Quality Assurance and Development teams
  • Collaborate with Engineering and Quality Assurance teams to resolve technical issues
  • Use ICS hardware and software to create customer project and testing setups
  • Support advanced vehicle network interfaces and protocols including CAN, CAN-FD, LIN, Ethernet, and ISO9141/KW2K
  • Provide timely communication and technical updates to customers and internal stakeholders
  • Assist in training or mentoring less experienced support engineers
  • Manage multiple support cases and priorities with minimal supervision

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