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Remote Pos Technical Support Jobs in Michigan (NOW HIRING)

The C2 Group

Technical Lead

Grand Rapids, MI · On-site +1

We support a flexible and remote work environment. This role requires the ability to attend in ... Technical Advisor - You're the bridge between big-picture strategy and ground-level execution.

The C2 Group

Technical Lead

Grand Rapids, MI · On-site +1

The Technical Lead leads complex technical problem solving and owns the most challenging ... We support a flexible and remote work environment. This role requires the ability to attend in ...

Select Minds LLC

Technical Product Owner

Lansing, MI · On-site +1

$70 - $80/hr

Benefits: * REMOTE * Competitive salary * Opportunity for advancement Technical Product Owner ... and releases. - Support sprint planning and milestone execution. - Track product telemetry ...

Detroit IT

Apple Support Specialist

Troy, MI · Remote

We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed ... This candidate will be tested on his/her technical experience and ability with Apple devices and ...

CFS

IT Manager

Grand Rapids, MI · Remote

$110K - $130K/yr

Location: 100% Remote Job Overview: Seeking a hands-on IT Manager to lead an internal technology ... Ensure employees receive responsive and effective technical support. * Manage IT assets, hardware ...

New

Artech Information System LLC

Deskside Support

Southfield, MI · Remote

$18.50 - $23.50/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to ...

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All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Michigan

Remote Pos Technical Support information

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are the most commonly searched types of Pos Technical Support jobs in Michigan?

The most popular types of Pos Technical Support jobs in Michigan are:

What are popular job titles related to Remote Pos Technical Support jobs in Michigan?

For Remote Pos Technical Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Pos Technical Support jobs in Michigan look for?

The top searched job categories for Remote Pos Technical Support jobs in Michigan are:

What cities in Michigan are hiring for Remote Pos Technical Support jobs?

Cities in Michigan with the most Remote Pos Technical Support job openings:

Remote Pos Technical Support jobs near you

Sr. Technical Recruiter (Remote)

Sustainable Talent

Detroit, MI • Remote

Full-time

Posted 15 days ago

Job description

Sr. Technical/Software Recruiter

Join Sustainable Talent as a Senior Technical Recruiter supporting our automotive supplier and manufacturing client. This is an exciting opportunity to bring your deep technical, engineering, and design expertise together with strong recruiting skills to help shape a sustainable, people-focused talent strategy.

We offer competitive pay, benefits, PTO, and a collaborative culture that values professional growth, innovation, and partnership.

What You'll Do

  • Lead the end-to-end recruitment lifecycle, from intake through offer, across a range of corporate, professional, and manufacturing functions.
  • Manage a dynamic requisition load of 25–30 roles simultaneously, ensuring timely delivery and high-quality candidate experience.
  • Partner closely with Hiring Managers to understand workforce plans, align recruiting strategies, and drive equitable, compliant hiring outcomes.
  • Act as a utility player, seamlessly jumping between technical, sales, and marketing roles as business needs evolve.
  • Build diverse talent pipelines through proactive sourcing, networking, and community engagement initiatives.
  • Develop and deliver data-driven talent insights, supporting HR and business leaders with market trends, hiring metrics, and workforce planning input.
  • Ensure an exceptional candidate experience that reflects the client's employer brand and values.
  • Collaborate on HR initiatives such as onboarding, workforce development, retention programs, and DE&I goals.
  • Manage and maintain candidate and requisition data across multiple systems (e.g., Eightfold, Oracle, internal ATS).
  • Lead or participate in job fairs, university relations, and on-site hiring events to attract and convert top talent.
  • Serve as a subject matter expert on recruiting compliance, process efficiency, and best practices within HR frameworks.

Requirements You Bring

  • Bachelor's Degree or equivalent experience
  • 5+ years of full-cycle recruiting experience, with strong exposure to technical, IT, or high-volume manufacturing environments.
  • Demonstrated success handling 25–30 active requisitions across multiple disciplines.
  • Experience recruiting for design, technical, software, automotive, engineering, talent preferred.
  • Proven ability to act as an influencer and trusted partner to hiring leaders, with a strong bias for action and results.
  • Known as a dedicated collaborator who thrives in team environments and possesses an innate curiosity to learn and improve.
  • Demonstrated success partnering with business leadership to develop and execute strategic recruiting initiatives.
  • Strong understanding of compliance, reporting, metrics, and data-driven recruiting practices.
  • Exceptional relationship-building, communication, and consultative skills.
  • Proficiency with Microsoft Office Suite (Excel, PowerPoint) for reporting and presentations.
  • Ability to operate independently while staying connected to team goals and organizational strategy.
  • Passion for sustainable workforce development and long-term talent solutions.

About Sustainable Talent

Sustainable Talent is a WBENC-certified, women-owned HR and Talent Consulting firm. We partner with respected companies—including NVIDIA, Amazon, MongoDB, and more—to deliver flexible workforce solutions that balance speed, compliance, and culture.

We are an equal opportunity employer and welcome applicants of all backgrounds, including women, minorities, individuals with disabilities, and veterans.

Apply