ZipRecruiter

Log In

2

Remote Level 2 It Support Jobs in Georgia (NOW HIRING)

STI

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

The ID Analyst will work remote, for the Office of Information Technology processing, the onboard ... This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support ...

Aylo Health

Radiologist- Part-Time Remote

Marietta, GA · Remote

$303K - $379K/yr

Technology Support: Company-provided laptop with docking station or desktop. * Efficient Workflow: Web-based OnePacs system * Team-Oriented Environment with emphasize on collaboration

RSM

Temporary AML IT Audit Consultant

Atlanta, GA · Remote

$82/hr

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... S. college / university graduate possessing 1-2 years of progressive and relevant work experience ...

RSM

Temporary AML IT Audit Consultant

Atlanta, GA · Remote

$80/hr

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... S. college / university graduate possessing 1-2 years of progressive and relevant work experience ...

RSM

Temporary AML IT Audit Consultant

Atlanta, GA · Remote

$86/hr

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... S. college / university graduate possessing 1-2 years of progressive and relevant work experience ...

RSM

Temporary AML IT Audit Consultant

Atlanta, GA · Remote

$89/hr

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... S. college / university graduate possessing 1-2 years of progressive and relevant work experience ...

RSM

Temporary AML IT Audit Consultant

Atlanta, GA · Remote

$89/hr

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... S. college / university graduate possessing 1-2 years of progressive and relevant work experience ...

RSM

Temporary AML IT Audit Consultant

Atlanta, GA · Remote

$89/hr

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... S. college / university graduate possessing 1-2 years of progressive and relevant work experience ...

RSM

Temporary AML IT Audit Consultant

Atlanta, GA · Remote

$89/hr

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... S. college / university graduate possessing 1-2 years of progressive and relevant work experience ...

MacStadium

Technical Support Specialist

Atlanta, GA · On-site +1

$55K - $70K/yr

... IT team when they're new to ABM. * SSO support: SAML/OIDC onboarding for new customers (Okta ... PTO, remote-first culture, and access and training on leading edge AI tools. Compensation Range ...

FAVARH

Senior IT Security Specialist

Atlanta, GA · On-site +1

We are determined to support both individuals and communities in reaching a better financial future ... skill level and will be finalized at the time of offer. Salaries for part-time roles will be ...

Athens Micro

IT Help Desk Engineer

Athens, GA · On-site +1

We provide corporate-level information technology on a small and medium-sized business budget. Our employees have the best learning opportunities for computer support in our industry. In operation ...

previous page

Showing results 41-60

All JobsLevel 2 It Support JobsRemote Level 2 It Support JobsRemote Level 2 It Support Jobs in Georgia

Remote Level 2 It Support information

What is a remote level 2 IT support?

Remote Level 2 IT Support professionals provide technical assistance to users by resolving more complex IT issues that cannot be solved by Level 1 support. They work remotely to troubleshoot software, hardware, and network problems, often using remote access tools and advanced diagnostic methods. These specialists may also escalate unresolved issues to higher-level engineers, maintain documentation, and contribute to system improvements. Strong communication skills and in-depth technical knowledge are essential for this role.

What skills and qualifications are needed for remote level 2 IT support?

To excel as a Remote Level 2 IT Support specialist, you need advanced troubleshooting skills, strong knowledge of operating systems and networks, and usually a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Windows Support. Familiarity with remote desktop tools, ticketing systems, and diagnostic utilities is essential for resolving complex user issues. Outstanding communication, patience, and problem-solving abilities help build trust and efficiently assist users remotely. These competencies ensure timely resolution of technical problems, minimize downtime, and maintain high levels of user satisfaction in a distributed work environment.

What challenges do remote level 2 IT support professionals face and how can they address them?

Remote Level 2 IT Support professionals often encounter challenges such as troubleshooting complex technical issues without physical access to devices, managing multiple support tickets simultaneously, and communicating clearly with end-users who may have varying levels of technical knowledge. To address these challenges, it's important to leverage remote diagnostic tools, maintain organized ticket management, and develop strong communication skills to guide users through solutions. Regular collaboration with Level 1 and Level 3 support teams also helps ensure escalated issues are resolved efficiently and knowledge is shared across the team.

What is the difference between Remote Level 2 It Support vs Remote Help Desk Technician?

AspectRemote Level 2 It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA A+; Basic certifications
Work EnvironmentTechnical support, troubleshooting complex issuesCustomer support, basic troubleshooting
Employer UsageIT departments, managed service providersHelp desk services, IT support companies
Search IntentTechnical problem-solving, advanced supportBasic support, customer service

Remote Level 2 It Support involves handling more complex technical issues, requiring advanced certifications and troubleshooting skills. In contrast, Remote Help Desk Technicians focus on basic customer support and initial troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What are the most commonly searched types of Level 2 It Support jobs in Georgia?

The most popular types of Level 2 It Support jobs in Georgia are:

What are popular job titles related to Remote Level 2 It Support jobs in Georgia?

For Remote Level 2 It Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Level 2 It Support jobs in Georgia look for?

The top searched job categories for Remote Level 2 It Support jobs in Georgia are:

What cities in Georgia are hiring for Remote Level 2 It Support jobs?

Cities in Georgia with the most Remote Level 2 It Support job openings:

Remote Level 2 It Support jobs near you
Infographic showing various Remote Level 2 It Support job openings in Georgia as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, 1% Temporary, and 6% Contract. Highlights an 100% Remote job distribution.

SLED Client Executive - IT Solutions - Sales

Xerox

Savannah, GA • Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

105th of 161 rated electronics manufacturers

Job description

Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Join our collaborative team with clear progression opportunities and uncapped commission potential.


As a SLED Client Executive, you will be responsible for identifying, developing, and managing relationships with SLED agencies and departments. You will play a critical role in driving revenue growth, building strategic partnerships, and delivering IT solutions tailored to meet SLED clients' needs.

This position must be based in the following locations: GA, SC, OR, WA, TN, KS, MO, or Minneapolis, MN

Key Responsibilities

  • Business Development: Identify and pursue new sales opportunities within the SLED market.

  • Relationship Building: Establish and maintain relationships with key stakeholders, decision-makers, and procurement officers in SLED agencies.

  • Sales Strategy: Develop and execute sales plans to meet or exceed revenue and growth targets.

  • Proposal Management: Collaborate with internal teams to respond to RFPs, RFIs, and RFQs, ensuring alignment with client requirements.

  • Market Expertise: Stay informed about federal procurement processes, regulations, and trends in government IT spending.

  • Product Knowledge: Present Xerox portfolio of IT solutions, including managed services, hardware, software, and cloud technologies, to SLED clients.

  • Pipeline Management: Maintain accurate records of opportunities, forecasts, and activities in the CRM system.

  • Compliance: Ensure all sales activities comply with SLED contracting rules and regulations.

  • Collaboration: Work closely with technical teams, contract managers, and marketing to deliver customized solutions for clients.


Qualifications

  • Bachelor's degree in Business, IT, or a related field, or equivalent experience.

  • 3+ years of sales experience in the federal government sector.

  • Demonstrated success in meeting or exceeding sales quotas.

  • Familiarity with SLED procurement processes.

  • Strong understanding of IT products and services, including cloud, hardware, and managed services.

  • Excellent communication and negotiation skills.

  • Proficiency with CRM tools and Microsoft Office Suite.


Preferred

  • Established relationships with federal agencies and system integrators.

  • Experience working with or selling through government contracting vehicles.

  • Knowledge of SLED IT initiatives and policies.


Xerox Benefits

Why You'll Love Xerox

  • Competitive base salary with uncapped commission potential.

  • Comprehensive benefits package, including health, dental, vision, and retirement plans.

  • Opportunities for career advancement in a growing organization.

  • Supportive and collaborative team environment focused on success.


#LI-REMOTE
#LI-ZD1

What Xerox employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Xerox logo

About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

Social media

FacebookTwitter

View All Xerox Jobs

Apply