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Remote Level 2 It Support Jobs in Augusta, GA (NOW HIRING)

Varsity Tutors

CompTIA A+ Tutor

Augusta, GA · Remote

$25 - $40/hr

... Core 2 examinations. Ability to explain hardware components, networking protocols, and troubleshooting steps while preparing candidates for CompTIA A+ certification and IT support careers.

teKnoluxion

Imagery Analyst

Augusta, GA · Remote

... IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support ... Mid : BS/BA in Remote Sensing, Cartography, Geography, or related field AND 8 years of intelligence ...

teKnoluxion

Imagery Analyst

Augusta, GA · Remote

... IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support ... Mid : BS/BA in Remote Sensing, Cartography, Geography, or related field AND 8 years of intelligence ...

World Wide Technology

Project Coordinator

Augusta, GA · Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Experience supporting external customers in a professional services and/or managed services ...

New

HVW Recruiting

Customer Support Specialist 2

Augusta, GA · Remote

$24K - $32K/yr

... day? We're hiring Remote Customer Service Reps to answer calls from kind-hearted donors and ... Accurately input customer information into our system * Follow up with care to ensure customer ...

Zapata Technology

DevSecOps Engineer (1467)

Augusta, GA · Remote

$54 - $74/hr

Remote Position Summary: The DevSecOps Engineer is part of a skilled IT team that will work ... Provide support to technical writers and testers, manage configuration and system maintenance ...

Textron

Autonomy AI/MI Engineer

Augusta, GA · Remote

... support equipment. Textron Specialized Vehicles markets products under several different brands ... Information Technology, or related field required. * Years of Experience: 2 years of relevant ...

Textron

Autonomy AI/MI Engineer

Augusta, GA · Remote

... support equipment. Textron Specialized Vehicles markets products under several different brands ... Information Technology, or related field required. * Years of Experience: 2 years of relevant ...

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All JobsLevel 2 It Support JobsRemote Level 2 It Support JobsRemote Level 2 It Support Jobs in Augusta, GA

Remote Level 2 It Support information

See Augusta, GA salary details

$13

$26

$42

How much do remote level 2 it support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote level 2 it support in Augusta, GA is $26.37, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $29.62 per hour, depending on experience, location, and employer.

What is a remote level 2 IT support?

Remote Level 2 IT Support professionals provide technical assistance to users by resolving more complex IT issues that cannot be solved by Level 1 support. They work remotely to troubleshoot software, hardware, and network problems, often using remote access tools and advanced diagnostic methods. These specialists may also escalate unresolved issues to higher-level engineers, maintain documentation, and contribute to system improvements. Strong communication skills and in-depth technical knowledge are essential for this role.

What skills and qualifications are needed for remote level 2 IT support?

To excel as a Remote Level 2 IT Support specialist, you need advanced troubleshooting skills, strong knowledge of operating systems and networks, and usually a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Windows Support. Familiarity with remote desktop tools, ticketing systems, and diagnostic utilities is essential for resolving complex user issues. Outstanding communication, patience, and problem-solving abilities help build trust and efficiently assist users remotely. These competencies ensure timely resolution of technical problems, minimize downtime, and maintain high levels of user satisfaction in a distributed work environment.

What challenges do remote level 2 IT support professionals face and how can they address them?

Remote Level 2 IT Support professionals often encounter challenges such as troubleshooting complex technical issues without physical access to devices, managing multiple support tickets simultaneously, and communicating clearly with end-users who may have varying levels of technical knowledge. To address these challenges, it's important to leverage remote diagnostic tools, maintain organized ticket management, and develop strong communication skills to guide users through solutions. Regular collaboration with Level 1 and Level 3 support teams also helps ensure escalated issues are resolved efficiently and knowledge is shared across the team.

What is the difference between Remote Level 2 It Support vs Remote Help Desk Technician?

AspectRemote Level 2 It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA A+; Basic certifications
Work EnvironmentTechnical support, troubleshooting complex issuesCustomer support, basic troubleshooting
Employer UsageIT departments, managed service providersHelp desk services, IT support companies
Search IntentTechnical problem-solving, advanced supportBasic support, customer service

Remote Level 2 It Support involves handling more complex technical issues, requiring advanced certifications and troubleshooting skills. In contrast, Remote Help Desk Technicians focus on basic customer support and initial troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What are popular job titles related to Remote Level 2 It Support jobs in Augusta, GA?

For Remote Level 2 It Support jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Level 2 It Support jobs in Augusta, GA look for?

The top searched job categories for Remote Level 2 It Support jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Remote Level 2 It Support jobs?

Cities near Augusta, GA with the most Remote Level 2 It Support job openings:

Remote Level 2 It Support jobs near you
Infographic showing various Remote Level 2 It Support job openings in Augusta, GA as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, and 5% Contract. Highlights an 9% In-person, and 91% Remote job distribution, with an average salary of $54,845 per year, or $26.4 per hour.

CompTIA A+ Tutor

Varsity Tutors

Augusta, GA • Remote

$25 - $40/hr

Part-time

Re-posted 6 days ago

Varsity Tutors rating

5.9

Company rating: 5.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

12th of 24 rated private schools and tutoring

Job description

About the Job
The Varsity Tutors Live Learning Platform has thousands of students looking for online CompTIA A+ tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the flexibility to set your own schedule, earn competitive rates, and make a real impact on students' academic success and understanding. All from the comfort of your home.
Why Join Our Platform?
  • Earn incrementally higher pay for each session with the same student, reaching up to $40/hour.
  • Get paid up to twice per week, ensuring fast and reliable compensation for the tutoring sessions you conduct and invoice.
  • Set your own hours and tutor as much as you'd like.
  • Tutor remotely using our purpose-built Live Learning Platform. No commuting required.
  • Get matched with students best-suited to your teaching style and expertise.
  • Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson generation, and engagement features, helping you save prep time and focus on impactful teaching.
  • We handle the logistics—you just invoice for your tutoring sessions, and we take care of payments.

What We Look For In a CompTIA A+ Tutor
  • Advanced Test Mastery: Deep knowledge of CompTIA A+ examination content covering mobile devices, networking, hardware, virtualization, cloud computing, troubleshooting methodology, operating systems, security, software, and operational procedures across Core 1 and Core 2 examinations. Ability to explain hardware components, networking protocols, and troubleshooting steps while preparing candidates for CompTIA A+ certification and IT support careers.
  • Strategic Test-Taking & Problem-Solving: Skilled at teaching hardware identification, troubleshooting methodology, and performance-based question strategies for CompTIA A+. Guides students through diagnosing hardware failures, configuring network settings, installing and configuring operating systems, implementing security best practices, and solving simulated troubleshooting scenarios. Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks.
  • Curriculum Awareness & Adaptive Instruction: Familiar with CompTIA A+ examination objectives and common challenges such as memorizing port numbers, understanding virtualization concepts, and completing performance-based simulation questions. Adapts instruction using virtual lab environments, hardware identification practice, and practice examinations to support aspiring IT professionals preparing for entry-level CompTIA A+ certification.
  • Effective Teaching Methods: Ability to identify concepts students commonly struggle with, explain material using multiple approaches, and adapt instruction to meet individual learning needs and styles.
  • Strong communication skills and a friendly, engaging teaching style.
  • Ability to adapt to different learning styles and student needs.

Ways To Connect With Students
  • 1-on-1 Online Tutoring - Provide personalized instruction to individual students.
  • Instant Tutoring - Accept on-demand tutoring requests whenever you're available.

About Varsity Tutors And 1-on-1 Online Tutoring
Our mission is to transform the way people learn by leveraging advanced technology, AI, and the latest in learning science to create personalized learning experiences. Through 1-on-1 Online Tutoring, students receive customized instruction that helps them achieve their learning goals. Our platform is designed to match students with the right tutors, fostering better outcomes and a passion for learning.
Please note: Varsity Tutors does not contract in: Alaska, California, Colorado, Delaware, Hawaii, Maine, New Hampshire, North Dakota, Vermont, West Virginia or Puerto Rico.

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