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Remote Level 2 It Support Jobs in Augusta, GA (NOW HIRING)

Varsity Tutors

COMLEX Tutor

Augusta, GA · Remote

$18 - $40/hr

... Level 2-PE formats. Ability to explain osteopathic manipulative treatment, systems-based ... support osteopathic medical students at each stage of board preparation. * Effective Teaching ...

micro1 AI

Technology Transactions Counsel

Augusta, GA · On-site +1

$350K - $410K/hr

... support a high-performing, remote-first workforce. micro1 is an equal opportunity employer. All ... Disclaimer The information contained in this job posting, including but not limited to role ...

Pae

Software Engineer

Aiken, SC · On-site +1

Information Technology, Computer Technology, Software Engineering, Computer Science, Computer ... Our health and welfare benefits are designed to support you and your priorities. Offerings include:

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Showing results 21-40

All JobsLevel 2 It Support JobsRemote Level 2 It Support JobsRemote Level 2 It Support Jobs in Augusta, GA

Remote Level 2 It Support information

See Augusta, GA salary details

$13

$26

$42

How much do remote level 2 it support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote level 2 it support in Augusta, GA is $26.37, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $29.62 per hour, depending on experience, location, and employer.

What is a remote level 2 IT support?

Remote Level 2 IT Support professionals provide technical assistance to users by resolving more complex IT issues that cannot be solved by Level 1 support. They work remotely to troubleshoot software, hardware, and network problems, often using remote access tools and advanced diagnostic methods. These specialists may also escalate unresolved issues to higher-level engineers, maintain documentation, and contribute to system improvements. Strong communication skills and in-depth technical knowledge are essential for this role.

What skills and qualifications are needed for remote level 2 IT support?

To excel as a Remote Level 2 IT Support specialist, you need advanced troubleshooting skills, strong knowledge of operating systems and networks, and usually a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Windows Support. Familiarity with remote desktop tools, ticketing systems, and diagnostic utilities is essential for resolving complex user issues. Outstanding communication, patience, and problem-solving abilities help build trust and efficiently assist users remotely. These competencies ensure timely resolution of technical problems, minimize downtime, and maintain high levels of user satisfaction in a distributed work environment.

What challenges do remote level 2 IT support professionals face and how can they address them?

Remote Level 2 IT Support professionals often encounter challenges such as troubleshooting complex technical issues without physical access to devices, managing multiple support tickets simultaneously, and communicating clearly with end-users who may have varying levels of technical knowledge. To address these challenges, it's important to leverage remote diagnostic tools, maintain organized ticket management, and develop strong communication skills to guide users through solutions. Regular collaboration with Level 1 and Level 3 support teams also helps ensure escalated issues are resolved efficiently and knowledge is shared across the team.

What is the difference between Remote Level 2 It Support vs Remote Help Desk Technician?

AspectRemote Level 2 It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA A+; Basic certifications
Work EnvironmentTechnical support, troubleshooting complex issuesCustomer support, basic troubleshooting
Employer UsageIT departments, managed service providersHelp desk services, IT support companies
Search IntentTechnical problem-solving, advanced supportBasic support, customer service

Remote Level 2 It Support involves handling more complex technical issues, requiring advanced certifications and troubleshooting skills. In contrast, Remote Help Desk Technicians focus on basic customer support and initial troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What are popular job titles related to Remote Level 2 It Support jobs in Augusta, GA?

For Remote Level 2 It Support jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Level 2 It Support jobs in Augusta, GA look for?

The top searched job categories for Remote Level 2 It Support jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Remote Level 2 It Support jobs?

Cities near Augusta, GA with the most Remote Level 2 It Support job openings:

Remote Level 2 It Support jobs near you
Infographic showing various Remote Level 2 It Support job openings in Augusta, GA as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, and 5% Contract. Highlights an 9% In-person, and 91% Remote job distribution, with an average salary of $54,845 per year, or $26.4 per hour.

Remote Insurance Sales

Spieldenner Financial Group

Augusta, GA • On-site, Remote

$10K - $20K/wk

Full-time

Re-posted 13 days ago

Job description

Spieldenner Financial Group is hiring motivated individuals to help families protect their income through mortgage protection coverage.
No experience? No problem. We provide training, mentorship, and a proven system to help you succeed.
What You'll Do
  • Contact clients who requested information
  • Set appointments and review their needs
  • Present coverage options (virtual or in-person)
  • Help families apply for protection
What We're Looking For
  • Coachable and self-motivated
  • Strong work ethic
  • Growth mindset
  • Comfortable working independently

Flexible Work Options:
  • Spare Time (4-8 hrs/week): $500-$2,000/month potential*
  • Part-Time (8-25 hrs/week): $2,000-$5,000/month potential*
  • Full-Time (25-50 hrs/week): $10,000-$20,000+/month potential*
Why Spieldenner Financial Group?
  • Comprehensive training and ongoing mentorship
  • Proven systems and lead support
  • Fully remote, flexible work environment
  • Growth-focused culture with advancement opportunities

Apply today to learn more and get started.
No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will depend on factors including your effort, ability to follow training and systems, engagement with leads, and client needs in your area.

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