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Remote Key Account Manager Jobs in Raleigh, NC (NOW HIRING)

For more information, visit www.jaggaer.com JAGGAER is seeking a Strategic Account Manager to manage and grow a portfolio of 5-8 of our largest manufacturing customers across North America. This ...

As an Account Manager, OEM you will be responsible for a portfolio of OEM customers and prospects ... You may be just the right person for this or other roles. #LI-JG1 #LI-Remote #LifeatROK We are an ...

Ideal candidate is located in NC, SC or VA Remote with up to 50% travel required Summary: Selling ... Engage with key decision-makers and influencers to uncover and convert new business prospects.

... a separate Key Account Manager within the region. A requirement of this role is to achieve or ... This role is fully remote, enabling you to work within assigend territory to include easter North ...

Please note that some selected Key Accounts (typically EPC oriented) within the sales territory ... This role is fully remote, enabling you to work from anywhere in the world. We value results over ...

This is an opportunity to be a key contributor at a pivotal time in our company's growth and at a ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

The Role The Strategic Account Management organization is looking for a tenured customer-facing ... The ideal candidate is a consistent over-performer on all key performance metrics in their current ...

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Remote Key Account Manager information

See Raleigh, NC salary details

$38.9K

$90K

$135.6K

How much do remote key account manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for remote key account manager in Raleigh, NC is $89,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $107,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Key Account Manager, and why are they important?

To thrive as a Remote Key Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM systems like Salesforce, virtual collaboration tools, and data analysis platforms is typically required. Exceptional communication, self-motivation, and problem-solving abilities help you build trust and maintain client satisfaction from a distance. These skills ensure you can effectively manage key accounts, drive revenue growth, and maintain long-term client partnerships in a remote environment.

What is the difference between Remote Key Account Manager vs Remote Sales Executive?

AspectRemote Key Account ManagerRemote Sales Executive
CredentialsExperience in account management, sales, and industry-specific knowledgeSales experience, often with a focus on prospecting and closing deals
Work EnvironmentClient relationship management, strategic planning, and account growthLead generation, outreach, and closing sales remotely
Employer & Industry UsageUsed in B2B sectors like tech, manufacturing, and servicesCommon across various industries including tech, retail, and services
Search & Comparison IntentPeople looking to manage key accounts remotelyPeople seeking remote sales roles focused on new business development

The Remote Key Account Manager focuses on maintaining and growing existing client accounts, emphasizing relationship management and strategic planning. In contrast, the Remote Sales Executive primarily targets new customer acquisition and sales closing. Both roles require sales skills but differ in their core responsibilities and focus areas.

How does a Remote Key Account Manager typically collaborate with clients and internal teams to ensure account success?

As a Remote Key Account Manager, you will frequently use video calls, emails, and digital collaboration tools to stay closely connected with both clients and internal stakeholders. Regular check-ins, virtual presentations, and shared project management platforms help bridge the distance and maintain strong relationships. You'll coordinate with sales, customer support, and product teams to address client needs and proactively resolve issues. Effective communication and responsiveness are essential for building trust and ensuring client satisfaction in a remote setting.

What is a Remote Key Account Manager?

A Remote Key Account Manager is a professional responsible for managing and nurturing relationships with an organization's most important clients, all while working from a remote location. Their duties typically include maintaining regular communication with key clients, understanding their needs, and ensuring their satisfaction with products or services. They also collaborate with internal teams to deliver customized solutions and identify opportunities for growth within key accounts. Working remotely, they leverage digital tools to stay connected and effectively support both clients and their own teams.
What are the most commonly searched types of Remote Key Account jobs in Raleigh, NC? The most popular types of Remote Key Account jobs in Raleigh, NC are:
What are popular job titles related to Remote Key Account Manager jobs in Raleigh, NC? For Remote Key Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Key Account Manager jobs in Raleigh, NC look for? The top searched job categories for Remote Key Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Key Account Manager jobs? Cities near Raleigh, NC with the most Remote Key Account Manager job openings:
Strategic Account Manager (Remote)

Strategic Account Manager (Remote)

Jaggaer

Durham, NC • On-site, Remote

Full-time

Re-posted 2 days ago


Job description

Overview
JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.
Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com
JAGGAER is seeking a Strategic Account Manager to manage and grow a portfolio of 5-8 of our largest manufacturing customers across North America. This highly visible role is responsible for executive relationship management, customer retention, value realization, strategic account planning, and expansion of JAGGAER's footprint within some of the world's most complex manufacturing organizations.
The ideal candidate brings deep experience managing enterprise SaaS accounts, a strong understanding of Source-to-Pay (S2P) and Procure-to-Pay (P2P) processes, and a proven ability to engage C-suite executives to drive measurable business outcomes. This individual will serve as a trusted advisor, helping customers maximize the value of their JAGGAER investment while identifying opportunities for long-term strategic growth.
Principal Responsibilities
Responsibilities:
  • Own a portfolio of 5-8 strategic manufacturing customers, representing some of JAGGAER's largest and most important accounts in North America.
  • Develop and execute multi-year account strategies focused on revenue retention, customer satisfaction, value realization, and account expansion.
  • Establish and maintain trusted advisor relationships with executive stakeholders, including Chief Procurement Officers, Chief Supply Chain Officers, Chief Financial Officers, and other senior business leaders.
  • Lead Executive Business Reviews (EBRs) and Quarterly Business Reviews (QBRs), aligning JAGGAER solutions to customer strategic priorities and measurable business outcomes.
  • Identify white-space opportunities across the JAGGAER platform and develop expansion strategies that increase platform adoption and customer value.
  • Build and maintain comprehensive stakeholder maps, identifying decision makers, influencers, and executive sponsors across customer organizations.
  • Partner with Value Consulting, Customer Success, Product Management, Solution Engineering, and Support teams to drive customer outcomes and ensure a consistent customer experience.
  • Serve as the executive escalation point for strategic customer initiatives and business challenges.
  • Lead commercial negotiations, contract renewals, and expansion opportunities while protecting and growing recurring revenue.
  • Analyze customer spend management strategies, procurement maturity, and operational objectives to uncover opportunities for process improvement and digital transformation.
  • Develop account plans, opportunity strategies, and executive engagement plans using Salesforce and other internal tools.
  • Represent JAGGAER at customer events, industry conferences, executive briefings, and manufacturing-focused trade associations.
  • Support customer participation in reference programs, advisory boards, case studies, and strategic product initiatives.

Position Requirements
What You Bring:
  • 10-15 years of experience in enterprise software, SaaS, account management, customer success, sales, consulting, or related customer-facing roles.
  • 5+ years of experience within Source-to-Pay (S2P), Procure-to-Pay (P2P), procurement technology, supply chain technology, or adjacent enterprise business applications.
  • Minimum 2+ years supporting manufacturing organizations, with an understanding of manufacturing procurement, supply chain, direct materials, supplier management, or operational processes.
  • Demonstrated success managing large enterprise or strategic accounts with annual contract values exceeding $1M+.
  • Proven experience engaging and influencing C-suite and senior executive stakeholders.
  • Strong business acumen with the ability to connect technology solutions to strategic business outcomes and measurable ROI.
  • Experience leading complex contract renewals, commercial negotiations, and multi-stakeholder sales cycles.
  • Exceptional executive communication, presentation, and relationship management skills.
  • Strong analytical capabilities with experience leveraging customer data and business insights to drive decision-making.
  • Proficiency with Salesforce, Microsoft Office, and account planning methodologies.
  • Bachelor's degree in Business, Supply Chain, Finance, Engineering, or a related discipline preferred.

Preferred Qualifications
  • Experience with procurement, sourcing, supplier management, or spend management technologies.
  • Experience managing global or multi-national manufacturing organizations.
  • Familiarity with value realization frameworks, executive business reviews, and strategic account planning methodologies.
  • Experience working within matrixed organizations and coordinating cross-functional teams to deliver customer outcomes.

Our Values:
At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them-the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies.
Transparency - Openness Builds Trust
Candor strengthens relationships, speeds decision-making, and ensures problems are solved together-with customers, teammates, and partners.
Entrepreneurial Spirit - Own It, Drive It, Make It
A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth
Accountability - Thumbs In, Not Fingers Out
We take responsibility for ourselves before pointing elsewhere
Metrics-Driven Results - Outcomes Over Activities
Data and evidence guide our decisions, help us course-correct quickly, and ensure we're delivering real impact
EEO:
JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics.
ACCESSIBILITY:
JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: hr@jaggaer.com All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Pay Transparency Nondiscrimination Provision (dol.gov)
Know Your Rights: Workplace Discrimination is Illegal (dol.gov)