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Remote Intake Jobs in Tennessee (NOW HIRING)

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Remote Intake information

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$28.1K

$40.3K

$75.8K

How much do remote intake jobs pay per year?

As of Sep 9, 2026, the average yearly pay for remote intake in Tennessee is $40,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $39,000.00 per year, depending on experience, location, and employer.

What is a remote intake?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the typical responsibilities of a remote intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the remote intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What are the most commonly searched types of Intake jobs in Tennessee?

The most popular types of Intake jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Intake jobs?

Cities in Tennessee with the most Remote Intake job openings:

Infographic showing various Remote Intake job openings in Tennessee as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,295 per year, or $19.4 per hour.

Experienced Licensed Mental Health Counselor - Remote

Nashville, TN • Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago


Key responsibilities

  • Manage a personal caseload of clients, build rapport, and develop therapeutic relationships.

  • Conduct regular sessions to monitor client progress, stability, and coordinate discharge plans.

  • Create, implement, and track individualized treatment plans tailored to each client.


Job description

Position Overview

Small Steps Developmental Services is seeking a dedicated and compassionate Licensed Mental Health Counselor to join our team in Nashville, Tennessee. This full-time remote position is ideal for a professional looking to make a significant impact in the lives of clients from the comfort of their home. The successful candidate will engage with diverse individuals and families, providing therapeutic support and fostering mental well-being in a community health clinic setting.

About the Organization

At Small Steps Developmental Services, we pride ourselves on being a premier private outpatient mental health practice committed to delivering exceptional care to adults, children, and families. Our mission is to offer the highest quality mental health services in the least restrictive environment, enabling our clients to achieve optimal emotional health. We provide a comprehensive suite of therapeutic services, including individual and group counseling, psychopharmacology, and clinical research, designed to meet the diverse needs of our outpatient population. Our partnership with Comprehensive Psychiatric Care enhances the breadth of services we can offer, ensuring clients receive cohesive and well-rounded care.

Work Environment

The position is fully remote, allowing for flexibility while maintaining a strong support network among colleagues. Our team culture emphasizes collaboration, professional development, and a healthy work-life balance. As part of Small Steps Developmental Services, you will be joining an organization that values innovation and professionalism, where each team member feels empowered to contribute to the collective mission of improving mental health outcomes in our community.

Key Responsibilities

As a Licensed Mental Health Counselor, your daily responsibilities will include:

  • Managing a personal caseload of clients, building rapport, and developing therapeutic relationships while upholding professional ethics.
  • Conducting regular sessions to monitor client progress, stability, and upcoming appointments. You will engage in discussions about discharge plans when appropriate, ensuring clients transition smoothly throughout their care journey.
  • Creating, implementing, and tracking individualized treatment plans tailored to the unique needs of each client.
  • Documenting client information thoroughly, including maintaining up-to-date progress notes and treatment documentation in compliance with our clinical standards.
  • Performing intake assessments to evaluate new clients and determine appropriate treatment pathways.
  • Engaging in weekly individual supervision to enhance your clinical skills and professional growth.
  • Collaborating with other healthcare providers to create a comprehensive support system for clients.
  • Embracing a growth mindset, actively seeking feedback, and aiming for continuous improvement in therapeutic practices.
Patient Population / Client Focus

Small Steps Developmental Services serves a broad spectrum of clients facing various mental health challenges. Our patient population encompasses children, adolescents, and adults, each requiring unique approaches to therapy. Counselors will have the opportunity to engage with clients dealing with anxiety, depression, trauma, and various other mental health concerns, always prioritizing person-centered care.

Qualifications

To be considered for this position, candidates must meet the following qualifications:

  • A Master’s degree in mental health counseling or a related field.
  • Current and unrestricted Licensed Professional Counselor (LPC) status.
  • A minimum of one full year of clinical experience in an outpatient setting following graduation.
  • Proficiency in using various technological tools including spreadsheet applications, electronic medical record systems, and communication platforms.
Preferred Experience

Experience that would enhance your application includes:

  • Providing direct psychotherapy services to individuals and families.
  • Competence in conducting intake assessments and formulating treatment plans.
  • An understanding of the dynamics of working within a community health clinic.
Compensation and Benefits

This role offers a competitive salary range of USD 75,000 to 90,000 annually, reflective of experience and qualifications. We operate under a fee-for-service model, guaranteeing payment rates that allow you to achieve financial stability without delay in reimbursement. Additional benefits include:

  • W2 Employment with a strong emphasis on work-life balance.
  • Health benefits, including medical, vision, and dental coverage, alongside supplemental options.
  • A 401k retirement plan with company contributions, ensuring future financial security.
  • Malpractice insurance coverage for all practicing clinicians.
  • Access to professional development resources, including free continuing education units (CEUs) on a variety of mental health topics.
  • An Employee Assistance Program (EAP) to support your mental wellness.
Career Growth Opportunities

We are dedicated to the professional development of our team members, providing opportunities for growth through in-house training programs and cross-training initiatives. Counselors are encouraged to enhance their skillsets and take on leadership roles within the organization as they progress in their careers.

Why Join Our Team

At Small Steps Developmental Services, you won't just be a staff member; you'll be part of a mission-driven community that values diversity, inclusivity, and excellence. We believe in fostering a workplace culture that supports not only our clients but also every team member. Our commitment to an inclusive environment ensures that all voices are respected and celebrated, from LGBTQIA+ communities to people of all ethnicities, backgrounds, and experiences.

Application Information

If you are ready to make a meaningful impact and join a dynamic team that values innovation, compassion, and professional growth, we invite you to apply today. Bring your expertise in mental health counseling to Small Steps Developmental Services and help us pave the way for better mental health in our community.