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Remote Intake Jobs in Tennessee (NOW HIRING)

Acadia Healthcare

Intake Advisor 1

Franklin, TN · Remote

We are looking for a REMOTE Intake Advisor 1 to work 12:30pm - 9:00pm Central time. Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates ...

Acadia Healthcare

Intake Advisor 1

Franklin, TN · Remote

Overview We are looking for a REMOTE Intake Advisor 1 to work 12:30pm - 9:00pm Central time. Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia ...

CopilotIQ

Intake Nurse

Nashville, TN · Remote

What is the Intake Nurse role? This position is for an Intake Nurse to be a part of providing ... Order remote monitoring devices for member * Ability to perform high quality, high volume calls

Talkiatry

Remote Therapist - Tennessee

Chattanooga, TN · Remote

$70K - $90K/yr

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...

Talkiatry

Remote Therapist - Tennessee

Knoxville, TN · Remote

$70K - $90K/yr

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...

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How much do remote intake jobs pay per year?

As of Jun 8, 2026, the average yearly pay for remote intake in Tennessee is $40,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $39,000.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a Remote Intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the Remote Intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What is a Remote Intake job?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the most commonly searched types of Intake jobs in Tennessee? The most popular types of Intake jobs in Tennessee are:
What are popular job titles related to Remote Intake jobs in Tennessee? For Remote Intake jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Intake jobs in Tennessee look for? The top searched job categories for Remote Intake jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Intake jobs? Cities in Tennessee with the most Remote Intake job openings:
Remote Intake jobs near you
Infographic showing various Remote Intake job openings in Tennessee as of May 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution, with an average salary of $40,295 per year, or $19.4 per hour.
Intake Advisor 1

Intake Advisor 1

Acadia Healthcare

Franklin, TN • Remote

Full-time

Posted 16 days ago

Acadia Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

690th of 869 rated healthcare providers

Job description

We are looking for a REMOTE Intake Advisor 1 to work 12:30pm - 9:00pm Central time. 

Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately 11,100 beds in 39 states and Puerto Rico. With more than 23,000 employees serving approximately 75,000 patients daily, Acadia is the largest stand-alone behavioral health company in the U.S.

Acadia Healthcare’s purpose is to Lead Care with Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion and innovation.

The Intake Advisor will be responsible to ensure a service-oriented and professional working environment in the Admissions Support Center (ASC) call center. Responds to clinical professionals, prospective clients, and their family members seeking treatment for addiction issues and psychological illness. Responsible for gathering and analyzing client information to make appropriate referrals to Acadia facilities. Works as part of the call center team to meet call center metrics and service targets.

ESSENTIAL FUNCTIONS:

  • Triage calls by understanding callers’ purpose, needs and urgency.
  • Clearly explain the call process and ensure that caller gets to the right place ASAP.
  • Monitor call queues to understand ASC activity and how to provide support.
  • Collects and records client information in the customer relationship management system, Salesforce.
  • Provide exceptional customer service by listening and responding to client requests and building rapport with clients, their family members, and clinical professionals.
  • Make reliable warm transfers ensuring that the caller gets connected with the right person.
  • Personalizes response emails for all internal and external communication.
  • Perform other duties as assigned.

STANDARD EXPECTATIONS:

  • Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
  • Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.
  • Develops constructive and cooperative working relationships with others and maintains them over time.
  • Encourages and builds mutual trust, respect and cooperation among team members.
  • Maintains regular and predictable attendance.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • Associate degree or equivalent customer service or sales experience.
  • Demonstrates the ability to function independently and possess strong decision-making skills.
  • Strong knowledge of customer care, sales techniques, and processes.
  • Must be able to manage multiple tasks simultaneously with the ability to adapt to frequent priority changes
  • Exceptional analytical and listening skills.
  • Ability to operate well in a call center team environment.
  • Proficient typing, data entry, and attention to detail skills.
  • Excellent communication skills, able to be empathetic with clients.
  • Capable of working within established policies, procedures and practices prescribed by the organization.
  • English sufficient to communicate clearly and accurately with clients.

AHCORP

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About Acadia Healthcare

Sourced by ZipRecruiter

Acadia Healthcare is a leading provider in the healthcare and hospital industry, based in Franklin, Tennessee, United States. The company is recognised for its commitment to creating a behavioural health network that provides accessible, high-quality treatment options for individuals suffering from mental health issues, addiction, eating disorders, and PTSD. Acadia Healthcare was founded in 2005, with the mission to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioural health and addiction disorders.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Franklin, TN, US

Year founded

2005

Social media

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