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Remote Intake Jobs in Minnesota (NOW HIRING)

Sr Manager Cybersecurity Defense

Minneapolis, MN ยท On-site +1

$132K - $238K/yr

... intake, triage, and response. This role is accountable for leading the personnel, developing ... A Remote work arrangement means the team member worksfull-time from home oran alternatelocation ...

Account Manager

Minneapolis, MN ยท On-site +1

$97K - $109K/yr

Minneapolis, MN (Remote) The Account Manager manages the day-to-day relationship between marketing ... Manage a portfolio of active briefs across one or more business units - from brief intake through ...

Solution Architect-Rev Cycle-Remote

Rochester, MN ยท On-site +1

$64 - $84.25/hr

Strategic Intake & Solutioning - Partner with operational leaders to capture the problems and ... This position is a 100% remote work. Individual may live anywhere in the US. **This vacancy is not ...

Solution Architect-Rev Cycle-Remote

Rochester, MN ยท On-site +1

$61.50 - $81/hr

Strategic Intake & Solutioning - Partner with operational leaders to capture the problems and ... This position is a 100% remote work. Individual may live anywhere in the US. **This vacancy is not ...

Enterprise Architect (IT)

Minnetonka, MN ยท On-site +1

$102K - $208K/yr

... intake criteria, risk tiering, review guardrails, control alignment, and ongoing oversight ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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Remote Intake information

What are the typical responsibilities of a Remote Intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the Remote Intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What is a Remote Intake job?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the most commonly searched types of Intake jobs in Minnesota? The most popular types of Intake jobs in Minnesota are:
What are popular job titles related to Remote Intake jobs in Minnesota? For Remote Intake jobs in Minnesota, the most frequently searched job titles are:
What cities in Minnesota are hiring for Remote Intake jobs? Cities in Minnesota with the most Remote Intake job openings:
Infographic showing various Remote Intake job openings in Minnesota as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Remote job distribution.

Program Director

OLIVER Agency - North America

Minneapolis, MN โ€ข Remote

$127K - $142K/yr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Role:ย Program Directorย 

Location:ย  Minneapolis, MN United States (Remote)

About the role:ย 
The Program Director leads delivery and operations for the OLIVER studio working in partnership with our client. You are accountable for SLA performance, resource utilization, operational reporting, and the overall health of the studio's day-to-day workflow. You partner directly with the Business Director, Resource Manager, and Integrated Project Managers to build and maintain a structured, scalable way of working.
What you will be doing:ย 
  • Own the end-to-end delivery operation - from brief intake and triage through production, review, approval, and delivery - using OMG as the central workflow management systemย 
  • Lead and develop a team of Integrated Project Managers and QA Managers across Mexico City and Chicago, building a delivery culture that is process-led, SLA-aware, and proactiveย 
  • Partner with the Resource Manager toย allocateย creative, production, and QA resource against the studio's active workload, managing peaks and troughs effectivelyย 
  • Establish andย maintainย weekly and monthly accountability rhythms - status reporting, resourcing reviews, SLA tracking, and QBR preparation - in partnership with the Business Directorย 
  • Route tasks to talent, factoring real-timeย utilizationย and SLAs; implement automated alerts to proactively address potential bottlenecksย 
  • Drive quality control standards across all workstreams, working closely with the QA Manager to ensure every asset isย accurate, brand-compliant, and delivery-readyย 
  • Lead the studio's transition period: manage the handover of in-flight work from incumbent agencies, build process documentation, and establish OLIVER's ways of working from go-liveย 
  • Manage relationships with Mexico City-based delivery team members, supporting cross-cultural collaboration and remote operational effectivenessย 
  • Report on studio performance against KPIs - cost per asset, time per project vs. SLA, resourceย utilization, revisions per asset - andย identifyย trends and improvement opportunitiesย 
  • Build andย maintainย the studio's operational playbooks, briefing standards, and SLA frameworksย 
What you need to be great in this role:ย 
  • Proven experience leading delivery and operations in a complex, multi-brand content production environment - ideally spanning multiple locations and disciplinesย 
  • Expertย proficiencyย with project management and workflow systems; experience with OMG or similar platforms (Workfront, Wrike, etc.) is a strong advantageย 
  • A track recordย of building and managing high-performance project management and operations teamsย 
  • Strong data literacy: comfortable owning delivery metrics, SLA reporting, and operational dashboardsย 
  • Experience managing distributed, multi-cultural teams across different time zonesย 
  • A proactive, structured approach to problem-solving - youย identifyย risk early and resolve it before it reaches the clientย 
  • Experience leading studio transitions or agency implementations is a meaningful differentiatorย 
  • Advanced use of AI tools to enhance operational efficiency, including workflow intelligence, automated triage, and brief scoring via OMG's AI-assist capabilityย 
  • Agentic thinking for complex, multi-team operational challenges: systematic, outcome-focused, and adaptableย 
  • Ability to train and guide the delivery team in responsible AI adoption within the studio's operational frameworkย 
  • At the time of thisย posting, the base salary for this position may range fromย $127,500.00ย toย $142,500.00 USD.ย Individual compensation varies based onย job relatedย factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just oneย componentย of OLIVER's total compensation package.ย 
Req ID: 17776#LI-directorย