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Remote Intake Jobs in Minnesota (NOW HIRING)

Evs

Document Control Specialist

Eden Prairie, MN · On-site +1

$65K - $80K/yr

Eden Prairie, MN | Hybrid | Remote Schedule: Full-Time Salary: $65,000 - $80,000 (based on ... Support the intake, processing, routing, and tracking of project documentation across multiple ...

First American

$64.30K - $85.70K/yr

Own training projects from intake to delivery, including interviewing SMEs, designing storyboards, building finished learning solutions, and gathering and applying feedback.

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What is a Remote Intake job?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the key skills and qualifications needed to thrive in the Remote Intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What are the typical responsibilities of a Remote Intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.
More about Remote Intake jobs
What are the most commonly searched types of Intake jobs in Minnesota? The most popular types of Intake jobs in Minnesota are:
What are popular job titles related to Remote Intake jobs in Minnesota? For Remote Intake jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Intake jobs in Minnesota look for? The top searched job categories for Remote Intake jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Intake jobs? Cities in Minnesota with the most Remote Intake job openings:
Remote Intake jobs near you
Infographic showing various Remote Intake job openings in Minnesota as of May 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 100% Remote job distribution.
Medication Access Specialist - Home Infusion

Medication Access Specialist - Home Infusion

Visante® Inc.

Saint Paul, MN • On-site, Remote

Other

Posted 17 days ago

Job description

ABOUT VISANTE
We are relentless in solving the most complex challenges in health system pharmacy-designing pharmacy footprints that meet our clients where they are today and position them to win tomorrow. Our work delivers measurable financial gains, operational excellence, and an elevated patient experience.
We set ambitious goals, move with urgency, and create extraordinary value. Obsessed with client impact, we thrive in a collaborative, innovative culture where deep expertise turns insight into action. We're proud of the results we deliver and the trust we earn-fueling sustained growth and exceptional client satisfaction.
Our mission is to transform healthcare through pharmacy, and our vision is to reimagine pharmacy to improve lives.
ABOUT THE ROLE (Remote, work from home)
The Medication Access Specialist plays a vital role in Visante's managed services team, providing integrated remote support to patients, pharmacists, and providers. Responsibilities for this position include streamlining patient intake processes, navigating insurance requirements, enhancing medication access, conducting patient outreach, and reducing the financial burden of high cost prescriptions. Acting as a liaison among pharmacies, clinic staff, and insurance providers, the specialist optimizes treatment initiation and improves patient satisfaction by conducting benefits investigations, handling medication authorizations, managing insurance denials, and identifying assistance programs. The specialist communicates medication options and financial resources to patients while monitoring insurance status and reporting access issues to the treatment team. Emphasizing collaboration and efficiency, this position contributes to Visante's mission of ensuring patients receive the medications they need and improving patient outcomes
Principal Duties and Responsibilities
  • Lead the medication intake process, serving as a liaison among clinic providers, clinic staff, pharmacies, and patients.
  • Conduct benefits investigations to determine patient coverage, out-of-pocket costs, and available financial assistance.
  • Identify and recommend patient assistance programs, copay cards, grants, or funds to reduce financial burdens.
  • Gather and review necessary documentation for prior authorization submissions, escalating appeals for coverage denials.
  • Coordinate next steps for insurance denials to clinic staff for review and decision-making regarding appeals process.
  • Communicate directly with clinics to obtain additional information and guidance related to prior authorization submission.
  • Conduct patient outreach to discuss medication coverage and financial assistance options, providing pharmacy recommendations.
  • Communicate coverage determinations and coordinate follow up with patients on behalf of the client clinic.
  • Ensure timely and accurate documentation in client EMR systems and Visante tracking tools for workflow efficiency.
  • Assist with onboarding and training of client-employed medication access specialists and contribute to process improvements.
  • Collaborate with Visante team members and leadership to provide insight and constructive feedback into day-to-day operations.
  • Complete other duties as assigned.
Requirements
Education
Required: High school diploma or equivalent
Experience
Required: Minimum of three years of pharmacy experience in healthcare or with pharmacy providers focused on medication access
Preferred: Two years of healthcare revenue cycle experience, including medication authorizations and preadmission/precertification processes. Expertise in retail pharmacy PBM adjudication, ensuring accurate claim processing and reimbursement. Proficient in utilizing CoverMyMeds® for prior authorization submissions, streamlining medication access.
Licensure
Required: State Board of Pharmacy Technician registration obtained within 2 months of start date, if applicable based on state requirements
Preferred: Active CPhT certification through either PTCB or NHA
Skills and Abilities
  • Demonstrate strong judgment and decision-making, effectively managing competing demands while prioritizing tasks and meeting deadlines with urgency.
  • Cultivates strong client relationships, exhibiting excellent interpersonal and team collaboration skills while communicating professionally and concisely in both verbal and written forms.
  • Possesses extensive expertise in medication reimbursement, prior authorization, and healthcare coding, utilizing analytical and creative problem-solving abilities to diagnose and resolve issues.
  • Maintains confidentiality and ensures accuracy, leveraging proficiency in Office Suite (Word, Excel, PowerPoint) to analyze and disseminate critical information effectively.

Compensation and Benefits: We offer competitive salary and benefits for this full-time salaried role.
Equal Opportunity Statement: Visante is an equal opportunity employer. Visante's people are its greatest asset and provide the resources that have made the company what it is today. Visante is, therefore, committed to maintaining an environment free of discrimination, harassment, and violence. This means there can be no deference because of age, religion or creed, gender, gender identity or expression, race, color, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable laws and regulations

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