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Remote Insurance Account Manager Jobs in Michigan

pepperlfuchs

Account Manager Michigan

Troy, MI · Remote

Remote Salary Range : Competitive Benefits : Medical, Dental, Vision, 401k, Voluntary life ... insurance, short-term disability, long-term disability, and PTO We are an equal opportunity ...

Clarivate

Renewals Account Manager

Ann Arbor, MI · Remote

We are looking for a US Remote based Renewal Account Manager to join our Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare. ...

Varonis

Account Manager

Grand Rapids, MI · Remote

Job Title: Account Manager FLSA Status:Exempt Department:Sales Summary The Account Manager is ... This is a remote position; however, we are seeking candidates based in the Grand Rapids Area.

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Remote Insurance Account Manager information

What are the key skills and qualifications needed to thrive as a Remote Insurance Account Manager, and why are they important?

To thrive as a Remote Insurance Account Manager, you need a comprehensive understanding of insurance products, strong sales acumen, and typically a state insurance license. Familiarity with customer relationship management (CRM) software, digital communication platforms, and policy management systems is essential. Outstanding organization, self-motivation, and effective virtual communication skills help build client trust and manage accounts remotely. These skills and qualifications ensure you can efficiently serve clients, meet sales targets, and maintain high-quality service in a virtual environment.

What is a Remote Insurance Account Manager?

A Remote Insurance Account Manager is a professional who oversees insurance accounts and client relationships while working from a location outside of a traditional office, usually from home. They are responsible for managing client portfolios, addressing inquiries, processing policy renewals, and ensuring customer satisfaction through virtual communication channels. This role typically uses digital tools to handle documentation, meetings, and policy updates. Remote Insurance Account Managers must have strong communication, organizational, and customer service skills, as well as knowledge of insurance products and regulations.

What is the difference between Remote Insurance Account Manager vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Account ManagerRemote Insurance Customer Service Representative
CredentialsLicenses, insurance certifications, experience in account managementBasic insurance knowledge, customer service skills, sometimes licensing
Work EnvironmentIndependently managing client accounts, sales, and renewalsHandling customer inquiries, policy info, and claims support
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, call centers, agencies
Search & Comparison IntentManaging accounts, sales, client retentionCustomer support, policy info, claims assistance

The main difference is that Remote Insurance Account Managers focus on managing client accounts, sales, and renewals, requiring specific licenses and experience. In contrast, Remote Insurance Customer Service Representatives primarily handle customer inquiries and support, often with less specialized credentials. Both roles are vital in the insurance industry but serve different functions within the customer lifecycle.

How does a Remote Insurance Account Manager typically collaborate with underwriters and clients to ensure smooth policy servicing?

As a Remote Insurance Account Manager, you'll regularly coordinate with underwriters to clarify risk details, address policy changes, and ensure compliance with carrier guidelines. Communication is primarily conducted through email, video calls, and secure client portals, requiring strong organizational and digital communication skills. You'll also serve as the main point of contact for clients, guiding them through renewals, endorsements, and claims, while proactively resolving issues to maintain high client satisfaction. Effective remote collaboration tools and time management are key to managing multiple accounts efficiently.
What are popular job titles related to Remote Insurance Account Manager jobs in Michigan? For Remote Insurance Account Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Account Manager jobs in Michigan look for? The top searched job categories for Remote Insurance Account Manager jobs in Michigan are:
What cities in Michigan are hiring for Remote Insurance Account Manager jobs? Cities in Michigan with the most Remote Insurance Account Manager job openings:
Remote Insurance Account Manager jobs near you

Commercial Insurance Account Manager

Scherz Insurance Group - Farm Bureau

Northville, MI • On-site, Remote

$50K/yr

Full-time

PTO

Posted 19 days ago

Job description

Benefits:
  • WFH options
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Summary:
Were seeking a Commercial Insurance Account Manager to support and retain a book of small to mid-sized commercial clients in a small agency environment. This role is ideal for someone who is resourceful, detail-oriented, and comfortable wearing multiple hats - supporting producers, managing carrier relationships, and delivering personalized, high-touch service.
Key Responsibilities:
  • Serve as the primary point of contact for commercial clients, handling coverage questions, policy changes, billing, and certificates of insurance
  • Manage the full renewal process, including gathering information, marketing accounts, and presenting options
  • Process endorsements, cancellations, reinstatements, audits, and other policy transactions
  • Issue certificates of insurance accurately and in a timely manner
  • Partner with producers and underwriters to negotiate terms and secure competitive coverage
  • Maintain strong carrier relationships and ensure accurate, compliant submissions
  • Assist clients through the claims process, providing guidance and follow-up
  • Support general agency operations as needed, including admin tasks and process improvements
Qualifications:
  • Prior commercial insurance experience
  • Active Property & Casualty license (must be willing to obtain)
  • Knowledge of commercial lines insurance products
  • Experience with agency management systems
  • Background in a small or independent agency preferred
Skills:
  • Strong organizational and multitasking abilities
  • Independent, proactive work style
  • Customer-focused communication with a personalized approach
  • High attention to detail and problem-solving mindset
  • Team-oriented with a willingness to support where needed
We take pride in how we show up for our clients and for each other. Our team is guided by the following values:
  • Integrity: Always do the right thing, even when no one is looking
  • Never Stop Learning: Continuously grow your knowledge to better serve clients
  • Strive to Be the Best: Were competitive and drivenbecause winning matters
  • Understand First, Then Advise: We listen first so we can provide the right solutions
  • Respect Each Other: A strong team starts with how we treat one another
  • Exhibit Professionalism: We lead with professionalism to build trust and reduce friction