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Remote Information Technology Jobs in Riverside, CA

Shield

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day operations of the IT Services Support Team. Identifies, researches, & resolves complex technical ...

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How much do remote information technology jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote information technology in Riverside, CA is $30.78, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $36.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Information Technology position, and why are they important?

To thrive in a Remote Information Technology role, you need a solid foundation in IT systems, troubleshooting, and network management, often demonstrated through a degree in computer science or related field. Familiarity with remote collaboration tools, cybersecurity measures, and certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional are highly beneficial. Strong communication, time management, and proactive problem-solving abilities are crucial soft skills for excelling in a remote environment. These skills ensure you can effectively support and secure systems, collaborate with distributed teams, and maintain productivity without in-person oversight.

What IT jobs can be fully remote?

Many IT jobs can be fully remote, including roles such as software developers, web developers, cybersecurity analysts, network administrators, and technical support specialists. These positions often require proficiency with collaboration tools, remote communication, and specific technical skills, and they typically do not require physical presence in an office.

How does working remotely in Information Technology impact collaboration and communication with team members?

Working remotely in Information Technology often means collaborating with team members across different locations and time zones, primarily through digital channels like video meetings, chat platforms, and project management tools. Clear and proactive communication is essential to ensure everyone stays aligned on project goals, deadlines, and troubleshooting efforts. Teams frequently schedule regular check-ins and utilize shared documentation to keep workflows transparent and efficient. While you may have fewer face-to-face interactions, most organizations in this field provide structured virtual support and training to help you integrate smoothly with your colleagues and stay connected.

What hot tech job pays $775,000?

Senior executive roles in technology, such as Chief Technology Officer (CTO) or Chief Information Officer (CIO), can reach compensation levels around $775,000 or higher, especially in large corporations or tech firms. These positions typically require extensive experience, leadership skills, and often involve overseeing strategic technology initiatives and teams.

Can IT jobs be done remotely?

Many IT jobs, including roles like network administrators, software developers, and cybersecurity specialists, can be performed remotely. These positions often require a computer, internet access, and familiarity with remote collaboration tools, making remote work a common option in the industry.

What is a Remote Information Technology job?

A Remote Information Technology (IT) job involves performing IT-related tasks, such as software development, cybersecurity, system administration, or technical support, from a remote location rather than an office. These roles rely on internet connectivity, cloud-based tools, and collaboration software to manage and support IT infrastructure. Remote IT jobs offer flexibility and can be done from anywhere, making them ideal for professionals looking for work-life balance. Companies hiring for remote IT roles often seek skilled individuals who can troubleshoot technical issues, develop software, or manage networks independently.

What is the best IT job to work remotely?

Remote IT jobs such as software developers, cybersecurity analysts, and network administrators are among the most common and well-suited for remote work due to their reliance on digital tools and online collaboration. These roles often require strong technical skills, certifications, and familiarity with remote communication platforms, making them ideal for remote employment.
What are the most commonly searched types of Information Technology jobs in Riverside, CA? The most popular types of Information Technology jobs in Riverside, CA are:
What are popular job titles related to Remote Information Technology jobs in Riverside, CA? For Remote Information Technology jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Information Technology jobs in Riverside, CA look for? The top searched job categories for Remote Information Technology jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Information Technology jobs? Cities near Riverside, CA with the most Remote Information Technology job openings:
Remote Information Technology jobs near you
Infographic showing various Remote Information Technology job openings in Riverside, CA as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 6% Hybrid, and 94% Remote job distribution, with an average salary of $64,025 per year, or $30.8 per hour.

IT Support Supervisor

Shield

Anaheim, CA • On-site, Remote

$80K - $90K/yr

Full-time

Posted 16 days ago

Job description

IT Support Supervisor
Department: Managed Services
Employment Type: Full Time
Location: IronOrbit - Remote
Compensation: $80,000 - $90,000 / year
Description
Supervises the day-to-day operations of the IT Services Support Team. Identifies, researches, & resolves complex technical problems by coaching Level I/II teams and escalating incidents to Engineering team. Creates and maintains support documentation & adheres to department processes & procedures (SOP's). Documents, tracks, & monitors problems through the CRM to ensure customer Service Level Agreements (SLAs) are met. Assists Manager with Level I/II onboarding and skills development as needed. The IT Escalation Supervisor may need to work directly with clients when necessary to ensure customer satisfaction.
This position will work a standard schedule of Monday - Friday from 11:00AM - 8:00PM EST, with some exceptions to this schedule on an as-needed basis.
Key Responsibilities
Employee Supervision
  • Assist Managers with Setting Task Assignments & Priorities for Level I/II
  • Actively Rotate Between Team/Queues - coaching/escalating for Level I/II
  • Leading Team by Example - model behaviors & work practices
  • Assist with Onboarding new hires & Cross-Training of Level I/II
  • Assist Managers with Maintaining Staff Scheduling
  • Success is measured against team performance % of ticket escalations

CRM Management
  • Actively Manage Issue Escalations during shift
  • Provide Daily Shift Change Status Reports to Manager
  • Review all open tickets with Manager in CRM during shift & assist with resource assignments when necessary
  • Route unassigned tickets & act as liaison between receptionists & technician pool
  • Success is measured against team performance % of ticket reopens

Customer Management
  • Meeting customer SLA's
  • Follow-up If Necessary or to Build Relationship
  • Issue Survey and Drive Response Rate
  • Review relationship & provide Sale Lead Opportunities when possible
  • Success is measured against team performance % SLA compliance

Skills, Knowledge & Expertise
Education:
o Preferred - Associate's degree in Information Technology or a related field
o Mandatory - High School diploma or equivalent
Minimum Experience:
o 7+ years of experience in IT working as a lead/senior IT support role or engineer
Certifications:
o Minimum (2): A+, Network+, Server+, Security+, etc...
o Minimum (1): MCSE, CCENT/CCT, VCP6
Expertise:
  • Strong diverse technical background showing progressive growth in responsibilities and duties including team lead/mentoring
  • Technical Skills must exceed that of Level I and Level II support staff.
  • Experience and able to present examples of leading teams & empowering team members to achieve professional growth
  • Highly self-motivated & directed
  • Keen attention to detail
  • Proven analytical and problem solving abilities
  • Ability to effectively prioritize and execute tasks in a high pressure environment
  • Exceptional customer service orientation
  • Strong oral and written communication skills

Working Conditions
Monitoring the CRM support queue over the weekend to make sure tickets are being handled as expected. Job requires occasional after hour and weekend escalation management and support. Client onsite work could be required on a project or emergency basis.

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