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Remote It Manager Jobs in Riverside, CA (NOW HIRING)

Shield

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

Managed Services Employment Type: Full Time Location: IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day operations of the IT Services Support Team.

SAIC

IT Systems Administrator

Anaheim, CA · Remote

$80K - $120K/yr

This is a remote role. Role and responsibilities: * The Systems Administrator is responsible for ... Ensures workstation/server backup integrity by evaluating, implementing, and managing appropriate ...

SAIC

IT Systems Administrator

Anaheim, CA · Remote

$80K - $120K/yr

None Potential for Remote Work: ORA_HYBRID Description SAIC is hiring for a Systems Administrator ... Ensures workstation/server backup integrity by evaluating, implementing, and managing appropriate ...

Ramsoft

Channel Manager - USA

Rancho Cucamonga, CA · On-site +1

$165K - $190K/yr

Manage the full partner onboarding process including agreements, training, and go-to-market ... Remote, USA or Canada - Experience target: 4-6 years in channel/indirect sales, healthcare IT or ...

MGT

Senior Project Manager

Anaheim, CA · On-site +1

... and IT infrastructure. In this role, you will: * Serve as the primary liaison between MGT and ... Our world-class work environment encompasses flexible and remote work options, a commitment to ...

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Remote It Manager information

See Riverside, CA salary details

$20.9K

$78K

$144K

How much do remote it manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for remote it manager in Riverside, CA is $77,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $93,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote It Manager position, and why are they important?

To excel as a Remote IT Manager, a robust background in information technology, leadership, and project management is essential, often supported by a bachelor’s degree in IT or a related field. Familiarity with cloud platforms (like AWS or Azure), enterprise software, network security protocols, and certifications such as CompTIA, PMP, or ITIL are typically expected. Exceptional communication, problem-solving abilities, and time management are critical soft skills for success in distributed teams. These skills ensure smooth IT operations, effective virtual collaboration, and the ability to address technical challenges promptly in a remote environment.

What does a Remote IT Manager do?

A Remote IT Manager oversees an organization's IT infrastructure, ensuring systems run smoothly, securely, and efficiently from a remote location. They manage IT teams, implement technology strategies, troubleshoot technical issues, and ensure cybersecurity best practices. Communication and collaboration tools are essential for coordinating with teams and supporting business operations across different locations.

What are some common challenges faced by Remote IT Managers and how can they be addressed?

Remote IT Managers often encounter challenges such as coordinating across time zones, ensuring consistent communication, and maintaining network security for a distributed workforce. Leveraging collaboration tools like Slack, Teams, and project management platforms helps streamline communication, while implementing strict security protocols supports data protection. Regular virtual check-ins and clear documentation can also foster team cohesion and transparency. Proactively addressing these challenges enables Remote IT Managers to keep their teams productive and IT systems running smoothly no matter where employees are located.

What are the most commonly searched types of Remote It jobs in Riverside, CA? The most popular types of Remote It jobs in Riverside, CA are:
What job categories do people searching Remote It Manager jobs in Riverside, CA look for? The top searched job categories for Remote It Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote It Manager jobs? Cities near Riverside, CA with the most Remote It Manager job openings:
Remote It Manager jobs near you
Infographic showing various Remote It Manager job openings in Riverside, CA as of June 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Remote job distribution, with an average salary of $77,951 per year, or $37.5 per hour.

IT Support Supervisor

Shield

Anaheim, CA • On-site, Remote

$80K - $90K/yr

Full-time

Posted 5 days ago

Job description

IT Support Supervisor
Department: Managed Services
Employment Type: Full Time
Location: IronOrbit - Remote
Compensation: $80,000 - $90,000 / year
Description
Supervises the day-to-day operations of the IT Services Support Team. Identifies, researches, & resolves complex technical problems by coaching Level I/II teams and escalating incidents to Engineering team. Creates and maintains support documentation & adheres to department processes & procedures (SOP's). Documents, tracks, & monitors problems through the CRM to ensure customer Service Level Agreements (SLAs) are met. Assists Manager with Level I/II onboarding and skills development as needed. The IT Escalation Supervisor may need to work directly with clients when necessary to ensure customer satisfaction.
This position will work a standard schedule of Monday - Friday from 11:00AM - 8:00PM EST, with some exceptions to this schedule on an as-needed basis.
Key Responsibilities
Employee Supervision
  • Assist Managers with Setting Task Assignments & Priorities for Level I/II
  • Actively Rotate Between Team/Queues - coaching/escalating for Level I/II
  • Leading Team by Example - model behaviors & work practices
  • Assist with Onboarding new hires & Cross-Training of Level I/II
  • Assist Managers with Maintaining Staff Scheduling
  • Success is measured against team performance % of ticket escalations

CRM Management
  • Actively Manage Issue Escalations during shift
  • Provide Daily Shift Change Status Reports to Manager
  • Review all open tickets with Manager in CRM during shift & assist with resource assignments when necessary
  • Route unassigned tickets & act as liaison between receptionists & technician pool
  • Success is measured against team performance % of ticket reopens

Customer Management
  • Meeting customer SLA's
  • Follow-up If Necessary or to Build Relationship
  • Issue Survey and Drive Response Rate
  • Review relationship & provide Sale Lead Opportunities when possible
  • Success is measured against team performance % SLA compliance

Skills, Knowledge & Expertise
Education:
o Preferred - Associate's degree in Information Technology or a related field
o Mandatory - High School diploma or equivalent
Minimum Experience:
o 7+ years of experience in IT working as a lead/senior IT support role or engineer
Certifications:
o Minimum (2): A+, Network+, Server+, Security+, etc...
o Minimum (1): MCSE, CCENT/CCT, VCP6
Expertise:
  • Strong diverse technical background showing progressive growth in responsibilities and duties including team lead/mentoring
  • Technical Skills must exceed that of Level I and Level II support staff.
  • Experience and able to present examples of leading teams & empowering team members to achieve professional growth
  • Highly self-motivated & directed
  • Keen attention to detail
  • Proven analytical and problem solving abilities
  • Ability to effectively prioritize and execute tasks in a high pressure environment
  • Exceptional customer service orientation
  • Strong oral and written communication skills

Working Conditions
Monitoring the CRM support queue over the weekend to make sure tickets are being handled as expected. Job requires occasional after hour and weekend escalation management and support. Client onsite work could be required on a project or emergency basis.

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