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Remote Technical Support Specialist Jobs in Riverside, CA

Professional Search Group - Orange County

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Banking Support Specialist

Irvine, CA · Remote

$21 - $27/hr

This position is a temporary role, fully remote, and candidates must reside in CA, TX, or NV. About ... Technical Assistance Center Specialist Responsibilities * Become an expert in assigned software and ...

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

This role involves addressing technical queries, guiding customers on product functionality, and ... This is a remote position open to candidates based in the United States. Compensation: The salary ...

Orion Lending

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Mortgage Broker Support Specialist (remote)

Orange, CA · Remote

$24 - $26/hr

Position Summary The STAR Support Specialist serves as the first line of support for resolving external and internal customer questions across Orion Lending's loan origination and pricing systems.

Qcells

QSS Customer Support Specialist

Irvine, CA · On-site +1

$70K - $85K/yr

The QSS Customer Care Specialist will be responsible for fielding customer calls and resolving ... Remote work may be considered for exceptional cases. RESPONSIBILITIES * Field customer calls and ...

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Remote Technical Support Specialist information

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$14

$27

$45

How much do remote technical support specialist jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote technical support specialist in Riverside, CA is $27.72, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.83 per hour, depending on experience, location, and employer.

What is a Remote Technical Support Specialist job?

A Remote Technical Support Specialist provides technical assistance to customers or employees over the phone, via chat, email, or remote access tools. They diagnose and troubleshoot technical issues related to software, hardware, or network systems. Their role includes guiding users through problem resolution, escalating complex issues, and ensuring customer satisfaction. This position requires strong problem-solving skills, technical expertise, and effective communication in a remote work environment.

What are the key skills and qualifications needed to thrive in the Remote Technical Support Specialist position, and why are they important?

To thrive as a Remote Technical Support Specialist, you need strong problem-solving abilities, technical troubleshooting expertise, and a solid understanding of computer systems and networking, typically backed by relevant certifications or an associate degree. Familiarity with remote desktop tools, ticketing systems (like Zendesk or ServiceNow), and knowledge base platforms is essential. Excellent communication skills, patience, and the ability to remain calm under pressure are key soft skills that enhance effectiveness in this role. These competencies ensure timely and clear resolution of technical issues, leading to high customer satisfaction and efficient remote support.

What are some common challenges faced by Remote Technical Support Specialists, and how can they overcome them?

Remote Technical Support Specialists often encounter difficulties such as troubleshooting issues without physical access to the user's device and communicating complex technical solutions in a clear, understandable way. Overcoming these challenges requires strong diagnostic skills, effective use of remote access tools, and the ability to ask precise questions to gather necessary information from clients. Building rapport with users and maintaining a patient, supportive demeanor helps to ease frustration and facilitates smoother problem resolution. Continual learning and staying updated on new technologies also play a crucial role in managing and overcoming technical challenges in a remote environment.

What are the most commonly searched types of Technical Support Specialist jobs in Riverside, CA? The most popular types of Technical Support Specialist jobs in Riverside, CA are:
What are popular job titles related to Remote Technical Support Specialist jobs in Riverside, CA? For Remote Technical Support Specialist jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Specialist jobs in Riverside, CA look for? The top searched job categories for Remote Technical Support Specialist jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Technical Support Specialist jobs? Cities near Riverside, CA with the most Remote Technical Support Specialist job openings:
Remote Technical Support Specialist jobs near you
Infographic showing various Remote Technical Support Specialist job openings in Riverside, CA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $57,667 per year, or $27.7 per hour.
Banking Support Specialist

Banking Support Specialist

Professional Search Group - Orange County

Irvine, CA • Remote

$21 - $27/hr

Temporary

Medical

Posted 24 days ago

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Job description

Professional Search Group OC is partnering with a leading financial-services solutions provider to source a Banking Support Specialist for an upcoming seasonal project starting in between July - October. This is a temporary role with potential for extension based on performance and business needs. We are looking for an energetic, tech-savvy professional who enjoys helping customers, learning new systems, and solving problems creatively.


This position is a temporary role, fully remote, and candidates must reside in CA, TX, or NV.


About the Client

Our client supports financial institutions nationwide, helping them improve performance and enhance customer experience through top-tier service and managed solutions. Their culture emphasizes empowerment, teamwork, and accountability—creating an environment where employees thrive and deliver exceptional results.


Technical Assistance Center Specialist Responsibilities

  • Become an expert in assigned software and hardware platforms
  • Train customers on new systems, tools, and application features
  • Provide live demos and guide users through navigation and functionality
  • Troubleshoot incoming calls, chats, and emails from customers
  • Replicate technical issues to identify root causes and solutions
  • Assist with testing of systems, networks, and hardware when needed
  • Install or support updates to software and hardware
  • Maintain accurate documentation of customer interactions and resolutions
  • Support internal teams through knowledge sharing and peer training
  • Participate in team meetings and complete assigned training
  • Collaborate with management to improve workflows and efficiencies
  • Maintain a professional, supportive, and customer-focused approach at all times

Technical Assistance Center Specialist Qualifications

  • Live in California
  • Available for a temporary position
  • Proficiency with Windows and Microsoft Office (Mac experience is a plus)
  • Comfort working with software, hardware, and system updates
  • Excellent Customer Service experience required
  • Excellent written and verbal communication skills
  • Strong attention to detail and ability to work independently
  • Patience, empathy, and the ability to explain technical concepts simply
  • Solid time-management and problem-solving abilities
  • Positive, proactive, “go-getter” attitude
  • Team-oriented mindset

Preferred Qualifications

  • 2+ years of experience in technical support or training
  • Background in financial or banking environments
  • Strong active-listening skills
  • Leadership or mentoring experience


Apply with Professional Search Group OC today!