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Remote Technical Support Specialist Jobs in Rialto, CA

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

We are seeking a Part-Time Technical Recruiter to provide temporary support for approximately 90 ... remote, contract-based setting. Responsibilities * Develop and implement all phases of the ...

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This position is remote (with the ability to be in a BKF office when necessary). Essential Duties ... support our growing environmental consulting practice throughout California. Job duties include:

This position is remote (with the ability to be in a BKF office when necessary). Essential Duties ... support our growing environmental consulting practice throughout California. Job duties include:

Proposal Specialist

Chino Hills, CA · On-site +1

$75K - $90K/yr

Coordinates proposal resources (project management/technical team input, proposal support ... Featured Benefits: Remote work environment. Comprehensive benefits package including wellness ...

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Remote Technical Support Specialist information

See Rialto, CA salary details

$13

$26

$44

How much do remote technical support specialist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote technical support specialist in Rialto, CA is $26.65, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $30.62 per hour, depending on experience, location, and employer.

What is a remote technical support specialist?

A Remote Technical Support Specialist provides technical assistance to customers or employees over the phone, via chat, email, or remote access tools. They diagnose and troubleshoot technical issues related to software, hardware, or network systems. Their role includes guiding users through problem resolution, escalating complex issues, and ensuring customer satisfaction. This position requires strong problem-solving skills, technical expertise, and effective communication in a remote work environment.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support Specialist, you need strong problem-solving abilities, technical troubleshooting expertise, and a solid understanding of computer systems and networking, typically backed by relevant certifications or an associate degree. Familiarity with remote desktop tools, ticketing systems (like Zendesk or ServiceNow), and knowledge base platforms is essential. Excellent communication skills, patience, and the ability to remain calm under pressure are key soft skills that enhance effectiveness in this role. These competencies ensure timely and clear resolution of technical issues, leading to high customer satisfaction and efficient remote support.

What are some common challenges faced by remote technical support specialists, and how can they overcome them?

Remote Technical Support Specialists often encounter difficulties such as troubleshooting issues without physical access to the user's device and communicating complex technical solutions in a clear, understandable way. Overcoming these challenges requires strong diagnostic skills, effective use of remote access tools, and the ability to ask precise questions to gather necessary information from clients. Building rapport with users and maintaining a patient, supportive demeanor helps to ease frustration and facilitates smoother problem resolution. Continual learning and staying updated on new technologies also play a crucial role in managing and overcoming technical challenges in a remote environment.

What are the most commonly searched types of Technical Support Specialist jobs in Rialto, CA?

The most popular types of Technical Support Specialist jobs in Rialto, CA are:

What job categories do people searching Remote Technical Support Specialist jobs in Rialto, CA look for?

The top searched job categories for Remote Technical Support Specialist jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Remote Technical Support Specialist jobs?

Cities near Rialto, CA with the most Remote Technical Support Specialist job openings:

Infographic showing various Remote Technical Support Specialist job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $55,429 per year, or $26.6 per hour.

Investigative Support Technical Specialist

Defense Contract Audit Agency

Anaheim, CA • On-site, Remote

$115K - $161K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago


Job description

Summary
Reemployed annuitant: This vacancy does not meet the criteria for appointment of annuitants.
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Duties
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  • Serves as an Investigative Services Specialist within the Defense Contract Audit Agency (DCAA), Headquarters, Office of General Counsel, Investigative Services (OIS) Division, Investigative Services Branch A.
  • Provides contract investigative service and technical assistance to various investigative agencies including the Department of Defense Inspector General (DoDIG), Department of Justice (DoJ), U.S. Attorneys Offices and criminal investigative agencies.
  • As technical expert, handles major complex and sensitive cases where Suspected Irregular Conduct (SIC) or potential fraud has been identified. Assists with complex applications using various data analytic software.
  • Provides ongoing technical guidance on behalf of the Branch to subordinate team(s) on a variety of complex technical matters regarding investigations.
  • May serve at times as the OIS Point of Contact (POC) on behalf of the Branch or OIS Division at various conferences, meetings, and/or discussions with representatives from with the investigative agencies to discuss pertinent areas under OIS purview.

Requirements
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Conditions of employment
Must be a U.S. Citizen as verified through E-Verify Program.
Drug Testing:
You will be subject to random drug testing.
Background Investigation: All selectees will be subject to a Single Scope Background Investigation (SSBI). You must be able to obtain and maintain security clearance eligibility at the Top Secret level.
Qualifications
You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.
You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions, http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp.
This position has a positive education requirement. You must submit proof of education or of certification to be considered for this position. To qualify for this position you must meet one of the basic requirements described below:
Degree:
accounting or a related field (such as business administration, finance, or public administration) that included or was supplemented by 24 semester hours (or 36 quarter hours) in accounting (may include up to 6 hours of business law).
OR
Combination of education and experience:
4 years of accounting experience or a combination of accounting experience, college-level education, and training that provided professional accounting knowledge AND 24 semester hours (or 36 quarter hours) in accounting/auditing courses or a certificate as Certified Public Accountant or a Certified Internal Auditor.
Specialized Experience: In addition to meeting the basic requirements, you must have one year of specialized experience at the GS-12 or equivalent level. Specialized experience must be documented in your resume. Specialized experience is defined as: independently performing complex audit or investigative services assignments as a lead or senior auditor; OR preparing comprehensive risk assessments and developing plans to address unique and complex situations; OR examining accounting data and contract terms to ensure compliance with federal regulations, such as the Federal Acquisition Regulation (FAR) and Cost Accounting Standards (CAS); OR preparing well-documented work papers and communicating with the investigative community to present findings.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of Education for Specialized Experience: There is no substitution of education for experience at this grade level.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying or prior to appointment as outlined above.
  • Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation upon request. Failure to provide such documentation when requested will result in lost consideration.

For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education
Additional information
DCAA has a comprehensive benefits package that includes retirement, social security and thrift savings; health, life and long term care insurance; paid vacation, sick leave and holidays. DCAA employees enjoy our business-casual dress code, flexible work schedules, and transit subsidies.
Financial Management (FM) Certification Program: As a condition of employment, the selectee must meet the requirements of the DoD FM Certification Program. The FM Certification Program is a course-based program consisting of three certification levels. Level 2 certification must normally be completed within two years of the selectee's employment start date.
Financial Disclosure: Completion of an Office of Government Ethics (OGE) confidential financial disclosure form 450 is required for this position.
Selective Service: Males born after 12-31-59 must be registered or exempt from Selective Service (see www.sss.gov).
Initial Probationary Period: Accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
PCS: Relocation expenses reimbursed - Yes - You may qualify for reimbursement of relocation expenses in accordance with agency policy. Relocation expenses will be offered based on agency staffing needs and budgetary availability.
Additional Vacancies: This announcement may be used to fill additional positions within 120 days of the certificate issuance date.
Telework: This position may be eligible for situational telework. Telework approval will be determined by your immediate supervisor or manager following the agency's telework policy and guidance. If participating in the telework program, you will be required to sign a telework agreement detailing agency telework policy requirements, working conditions, and expectations for the position.
Performance Appraisal: If you are a current Federal employee, you must be rated fully successful or higher on your current performance rating to be eligible for promotion. You may be asked to provide a copy of your performance appraisal during the evaluation and selection process.
Defense Acquisition Workforce Improvement Act (DAWIA) Certification Program: As a condition of employment, the selectee must meet the requirements of the DAWIA Certification Program. The selectee must obtain the required certification within the specified grace period for their applicable certification level, except that designated Key Leadership Positions at the GS-14/15 levels require certification completion at the time of assignment.
All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.
This position is not covered by a bargaining unit.
Are you looking for a leadership opportunity in a progressive organization dedicated to continuous improvement? DCAA is ranked in the top third of the "Best Places to Work in the Federal Government." Join the elite cadre of auditors who have made DCAA their employer of choice. You will be providing a unique service to your country and making a difference in the lives of Americans everywhere!
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.