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Remote Technical Support Specialist Jobs in Rialto, CA

Genetec

Partner Account Specialist

Riverside, CA · Remote

$19.75 - $27/hr

Provide technical support by liaising with technology partners to address product integration ... Proven ability to drive product adoption and enablement in a remote sales environment * Strong ...

Genetec

Partner Account Specialist

Riverside, CA · Remote

$19.50 - $26.50/hr

Provide technical support by liaising with technology partners to address product integration ... Proven ability to drive product adoption and enablement in a remote sales environment * Strong ...

Genetec

Partner Account Specialist

Anaheim, CA · Remote

$20 - $27.25/hr

Provide technical support by liaising with technology partners to address product integration ... Proven ability to drive product adoption and enablement in a remote sales environment * Strong ...

Genetec

Partner Account Specialist

Anaheim, CA · Remote

$19.50 - $26.50/hr

Provide technical support by liaising with technology partners to address product integration ... Proven ability to drive product adoption and enablement in a remote sales environment * Strong ...

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

UL Solutions

Sales Executive, TIC, Lighting

Brea, CA · Remote

$124K - $147K/yr

This is a remote position requiring 50%+ travel * Supports planning of sales strategy and maintains ... Uses technical credibility to build relationships with buyers and centers of influence. * Under ...

BKF

Geospatial Technical Specialist

Riverside, CA · Remote

$83K - $166K/yr

This position is remote (with the ability to be in a BKF office when necessary). Essential Duties ... support our growing environmental consulting practice throughout California. Job duties include:

BKF

Geospatial Technical Specialist

Riverside, CA · On-site +1

$83K - $166K/yr

This position is remote (with the ability to be in a BKF office when necessary). Essential Duties ... support our growing environmental consulting practice throughout California. Job duties include:

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Remote Technical Support Specialist information

See Rialto, CA salary details

$13

$26

$44

How much do remote technical support specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote technical support specialist in Rialto, CA is $26.65, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $30.62 per hour, depending on experience, location, and employer.

What is a remote technical support specialist?

A Remote Technical Support Specialist provides technical assistance to customers or employees over the phone, via chat, email, or remote access tools. They diagnose and troubleshoot technical issues related to software, hardware, or network systems. Their role includes guiding users through problem resolution, escalating complex issues, and ensuring customer satisfaction. This position requires strong problem-solving skills, technical expertise, and effective communication in a remote work environment.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support Specialist, you need strong problem-solving abilities, technical troubleshooting expertise, and a solid understanding of computer systems and networking, typically backed by relevant certifications or an associate degree. Familiarity with remote desktop tools, ticketing systems (like Zendesk or ServiceNow), and knowledge base platforms is essential. Excellent communication skills, patience, and the ability to remain calm under pressure are key soft skills that enhance effectiveness in this role. These competencies ensure timely and clear resolution of technical issues, leading to high customer satisfaction and efficient remote support.

What are some common challenges faced by remote technical support specialists, and how can they overcome them?

Remote Technical Support Specialists often encounter difficulties such as troubleshooting issues without physical access to the user's device and communicating complex technical solutions in a clear, understandable way. Overcoming these challenges requires strong diagnostic skills, effective use of remote access tools, and the ability to ask precise questions to gather necessary information from clients. Building rapport with users and maintaining a patient, supportive demeanor helps to ease frustration and facilitates smoother problem resolution. Continual learning and staying updated on new technologies also play a crucial role in managing and overcoming technical challenges in a remote environment.

What are the most commonly searched types of Technical Support Specialist jobs in Rialto, CA?

The most popular types of Technical Support Specialist jobs in Rialto, CA are:

What job categories do people searching Remote Technical Support Specialist jobs in Rialto, CA look for?

The top searched job categories for Remote Technical Support Specialist jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Remote Technical Support Specialist jobs?

Cities near Rialto, CA with the most Remote Technical Support Specialist job openings:

Remote Technical Support Specialist jobs near you
Infographic showing various Remote Technical Support Specialist job openings in Rialto, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $55,429 per year, or $26.6 per hour.

Technical Specialist (Sr)

Tremco Construction Products Group, Inc.

Ontario, CA • On-site, Remote

$110K - $138K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 18 days ago

Key responsibilities

  • Answer project-specific questions and review project drawings to make recommendations.

  • Coordinate third-party testing certification and interpret testing results to ensure product compliance.

  • Develop, review, and update product literature, application instructions, and field training manuals.

Tremco CPG rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems. With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB:
The Technical Specialist (Sr) maintains core product line building code compliance, ensures new products and systems are code compliant, participates in internal product and system development teams, answers project specific questions, reviews project drawings to make recommendations, works with third party testing facilities and is heavily involved in industry organizations that help shape industry standards. This position has a significant focus on supporting Dryvit EIFS products and systems in Canada.
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Recommend and approve Product Line application policies within technical literature.
  • Answers project-specific questions. Review project drawings and make recommendations.
  • Coordinate 3rd party testing certification/approvals.
  • Recommend project or product specific testing, interpret results, and make recommendations based on finding.
  • High level of understanding of testing methods/techniques for Laboratory/Field Testing.
  • Present a comprehensive understanding of testing methods to confirm varying compatibility among materials.
  • Develop and review of product literature, application instruction, and the maintenance and updating of field training manuals.
  • Comprehensive understanding of applicable Building Code requirements related to EIFS and other types of façade systems.
  • Write, review, and make recommendations for letters of installation and job parameters along with detailed drawings to help make the sale.
  • Formally respond to inquiries in written form based on sound engineering judgement.
  • Provide technical training to internal and external customers focused on façade systems, code requirements, test methods, and application of relevant Tremco systems.
  • Effectively collaborate with internal and designated external customers.
  • Assure product performance through reviewing and making recommendations for proper use and field application.
  • Master assigned core product line technology to include writing policy.
  • Actively able to train/mentor new employees.
  • Demonstrate a high level of critical thinking and problem-solving skills.
  • Demonstrate a high level of understanding of building science principles.

EDUCATION:
Bachelor's degree in science, Civil Engineering, Construction Management or similar field required; High School Diploma or GED and 15+ years related experience required, in lieu of college degree.
EXPERIENCE:
  • 7+ years of Civil Engineering, Architectural, Building Envelope, Building Science, Construction Consulting, Construction industry or similar experience.
  • Strong consideration will be given to candidates with experience in the field (job-site-related experience).
  • Expertise with Canadian codes related to EIFS, system fire performance, air/water resistive barrier systems.
  • Strong background in understanding building science principles and performing related wall assembly analyses for a diversity of wall systems.

CERTIFICATES, LICENSES, REGISTRATIONS:
  • OHSA 10 Preferred but not required
  • Engineer-in-Training Certification Preferred but not required
  • Licensed Engineer or Registered Architect Preferred but not required

OTHER SKILLS AND ABILITIES:
  • Experience with Auto CAD (preferred) Word, Excel, and Bluebeam.
  • Experience with hygrothermal modeling software preferred, but not required (WUFI, THERM, etc.)
  • Ability to manage multiple priorities.
  • Effective team player.
  • Self-motivated.
  • Excellent written and verbal communication skills.
  • Ability to travel up to 10% in the North America region.
  • Mentoring/Training.

BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $110,854 and $138,570. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to Extended Health and Dental insurance starting day one of employment without paying premiums, Paid Company Holidays, paid time off, Group Retirement Savings Program with a company match, defined Benefit Pension Plan, Performance Based Bonus eligibility, Health & Fitness Subsidy, and access to company Employee Assistance Programs.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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