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Remote Peer Support Specialist Jobs in Riverside, CA

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

The Customer Support Specialist manages incoming customer support issues, ensuring timely ... This is a remote position open to candidates based in the United States. Compensation: The salary ...

ABB

VFD Technical Support Specialist

Irvine, CA · Remote

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...

Qcells

QSS Customer Support Specialist

Irvine, CA · On-site +1

$70K - $85K/yr

The QSS Customer Care Specialist will be responsible for fielding customer calls and resolving ... Remote work may be considered for exceptional cases. RESPONSIBILITIES * Field customer calls and ...

theLender

Be Seen First

Mortgage Broker Support Supervisor (REMOTE)

Lake Forest, CA · Remote

$70K - $75K/yr

Broker Support Supervisor Remote | $70,000-$75,000/year About the Role We're looking for an ... Supervise, schedule, and manage the daily workflow of TPO Support Specialists, ensuring timely and ...

theLender

Be Seen First

Mortgage Broker Support Supervisor (REMOTE)

Lake Forest, CA · Remote

$70K - $75K/yr

Broker Support Supervisor Remote | $70,000-$75,000/year About the Role We're looking for an ... Supervise, schedule, and manage the daily workflow of TPO Support Specialists, ensuring timely and ...

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Qcells

Scheduling Specialist

Irvine, CA · On-site +1

$75K - $90K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Analyze data and report on ... of guiding peers and influencing senior-level management and stakeholders to drive positive ...

Tax Alchemy

Tax Specialist

Irvine, CA · On-site +1

$70K - $100K/yr

Remote Compensation: $70,000 - $100,000 / year Description **Applications will be reviewed on a ... support tax strategies for review * Assist in the review of complex individual and business tax ...

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All JobsPeer Support Specialist JobsRemote Peer Support Specialist JobsRemote Peer Support Specialist Jobs in Riverside, CA

Remote Peer Support Specialist information

See Riverside, CA salary details

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How much do remote peer support specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote peer support specialist in Riverside, CA is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.55 per hour, depending on experience, location, and employer.

What is a remote peer support specialist?

A Remote Peer Support Specialist provides virtual emotional support, guidance, and mentorship to individuals facing mental health challenges or life difficulties. They use their own lived experiences to offer empathy, encouragement, and resources, typically through phone calls, video meetings, or online messaging platforms. This role often involves helping clients set goals, develop coping strategies, and connect with relevant community services. The position requires strong communication skills, active listening, and sometimes certification in peer support. Since it is remote, specialists must be comfortable using technology to engage with clients effectively.

What does a typical day look like for a remote peer support specialist?

A typical day for a Remote Peer Support Specialist involves connecting with clients through scheduled video calls, phone conversations, or secure chat platforms to offer emotional support, share recovery resources, and encourage goal setting. You may document sessions, follow up on action plans, and collaborate with clinicians or case managers when needed. Most work is done independently from home, but regular team meetings and supervision sessions provide support and professional development opportunities. Balancing scheduled sessions with administrative tasks is common, and flexibility is important to meet the diverse needs of those you support.

What are the key skills and qualifications needed to thrive as a remote peer support specialist?

A Remote Peer Support Specialist typically requires lived experience with mental health or substance use recovery, completion of peer support training, and often a state-recognized certification. Familiarity with online communication platforms, client management systems, and secure messaging tools is important for remote service delivery. Outstanding active listening, empathy, and the ability to establish trust and maintain professional boundaries set top performers apart in this field. These skills enable specialists to effectively support and empower peers, fostering recovery and resilience in a virtual environment.

Can you become a remote peer support specialist online?

Yes, many organizations offer remote peer support specialist roles that can be performed online. These positions often require relevant certifications, strong communication skills, and the ability to use virtual communication tools. Training and supervision are typically provided remotely as well.

What are the most commonly searched types of Peer Support Specialist jobs in Riverside, CA?

The most popular types of Peer Support Specialist jobs in Riverside, CA are:

What are popular job titles related to Remote Peer Support Specialist jobs in Riverside, CA?

For Remote Peer Support Specialist jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Peer Support Specialist jobs in Riverside, CA look for?

The top searched job categories for Remote Peer Support Specialist jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Peer Support Specialist jobs?

Cities near Riverside, CA with the most Remote Peer Support Specialist job openings:

Remote Peer Support Specialist jobs near you
Infographic showing various Remote Peer Support Specialist job openings in Riverside, CA as of August 2026, with employment types broken down into 73% Full Time, 15% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,798 per year, or $20.6 per hour.

Customer Support Specialist

Wayvia

Irvine, CA • Remote

$21 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

 
Company Overview:
At Wayvia, we help the world's top brands stay ahead—using AI, data, and innovation to shape the future of commerce. Whether you're charting a new path or leveling up your journey, Wayvia is where your career can go further. We'd love to meet you.
 
We help global brands connect with their shoppers in ways that are relevant, respectful, and real. And we do the same for each other—with trust, transparency, and the human connection that makes great work possible.
 
At Wayvia, you'll find a team that's curious, collaborative, and always up for solving what's next. We move fast, think boldly, and support one another in building something that matters—for our clients, for shoppers, and for each other. 

Job Brief:
The Customer Support Specialist manages incoming customer support issues, ensuring timely resolution and exceptional service for Wayvia products and services. This role involves addressing technical queries, guiding customers on product functionality, and resolving issues independently or by escalating as needed. 

Essential Function & Responsibilities: 

  • Respond to customer support issues and resolve them per SLAs. 
  • Communicate professionally with customers according to PriceSpider standards. 
  • Work cross-functionally to resolve issues promptly. 
  • Escalate issues when necessary. 
  • Manage inbound communication via telephone, email, support tickets, and customer portal. 
  • Utilize knowledge of Wayvia products to resolve issues independently. 
  • Guide customers on product benefits and enhancements. 
  • Assist with reports and metrics. 
  • Recommend best practices to customers. 
  • Identify and communicate root cause issues professionally. 
  • Convey support team needs and issues cross-functionally. 
  • Recommend patterns of issues for the product roadmap. 
  • Contribute to high-priority issues. 
  • Adhere to customer support best practices and policies. 

Minimum Qualifications: 

  • Associate's degree (Bachelor's preferred). 
  • Experience in a customer-facing role. 
  • 0-2 years of experience. 
  • Basic knowledge of customer support software (e.g., Zendesk, Freshdesk). 
  • Strong communication, organizational, and time management skills. 
  • Proven troubleshooting ability.

Preferred Qualifications:

  • Experience working cross-functionally with technical teams. 
  • Experience with Jira, SQL, and Microsoft Office. 

Benefits:
Wayvia encourages a healthy work-life balance and commitment to employee wellbeing. We are consistently evaluating areas to support and foster a community of engaged employees. Wayvia is an international employer so some benefits offering will vary from country to country, however, below you can see employer sponsored contributions:

  • Flexible work-from-home arrangements
  • 401K Match
  • Flexible vacation
  • Medical/Dental/Vision
  • 16 weeks of paid parental leave (US)
  • Technical stipend
  • Professional development programs
  • Wellness programs 

Location:
This is a remote position open to candidates based in the United States.

Compensation:
The salary for this role is $21-23/hour. Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law.

Wayvia is an equal opportunity employer that is committed to inclusion and diversity.