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Remote Hvac Customer Service Jobs (NOW HIRING)

Miller HVAC Service

HVAC Foreman

Greenville, SC · Remote

Miller HVAC Service, Inc. Core Values Customer Commitment: always being customer-oriented, even when it negatively affects our bottom line Honesty/Integrity: prioritizing moral/ethical relationships ...

Kelso Industries

HVAC Controls Technician

Houston, TX · Remote

$30 - $50/hr

HVAC Controls Technician Kelso Building Services (KBS) - Houston Join One of the Fastest Growing ... service expertise with remote diagnostics, analytics, cybersecurity awareness, and customer ...

Kelso Industries

HVAC Controls Technician

Ogden, UT · Remote

$30 - $50/hr

HVAC Controls Technician Kelso Building Services (KBS) - Automated Mechanical Join One of the ... service expertise with remote diagnostics, analytics, cybersecurity awareness, and customer ...

All City Plumbing & Air

Be Seen First

HVAC Technician

Rancho Cucamonga, CA · Remote

$90K - $250K/yr

Provide excellent customer service Experience: * Minimum of 3 years of experience in HVAC sales, installation, maintenance, and repair * Strong mechanical knowledge and troubleshooting skills

1-800-Plumber

Master HVAC License Holder

Blacklick, OH · On-site +1

$1.5K/mo

This is a remote position. Compensation: $1,500.00 per month 1-800-Plumber +Air is the premier plumbing and HVAC company in your area that focuses providing unmatched service for our customers. Here ...

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Remote Hvac Customer Service information

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How much do remote hvac customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote hvac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote HVAC Customer Service Representative, and why are they important?

To thrive as a Remote HVAC Customer Service Representative, you need strong communication skills, basic HVAC knowledge, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and scheduling systems is typically required. Active listening, patience, and problem-solving abilities help you address customer concerns effectively and build rapport remotely. These skills and qualities are crucial for delivering efficient service, resolving issues quickly, and ensuring customer satisfaction in a virtual environment.

What is the difference between Remote Hvac Customer Service vs Remote Hvac Technician?

AspectRemote Hvac Customer ServiceRemote Hvac Technician
CredentialsCustomer service experience, HVAC knowledge often preferredHVAC certification or license required
Work EnvironmentHome office, call centers, or remote supportPrimarily on-site, but some remote diagnostics possible
Employer & Industry UsageHVAC companies, service providers, manufacturersHVAC service companies, installation firms

Remote Hvac Customer Service involves assisting clients via phone or online, focusing on support and troubleshooting. Remote Hvac Technicians perform technical repairs and diagnostics, often requiring certifications. While customer service roles are primarily remote, technicians may work remotely for diagnostics but usually need on-site work for repairs. Both roles are essential in the HVAC industry, but they differ in technical requirements and daily tasks.

What are remote HVAC customer service jobs?

Remote HVAC customer service jobs involve assisting customers with heating, ventilation, and air conditioning (HVAC) issues over the phone, email, or online chat. These roles typically include troubleshooting problems, scheduling maintenance or repair appointments, answering questions about HVAC products and services, and providing technical support. Employees work from home or another remote location, rather than a traditional office or call center, using communication and customer management software to interact with clients. Strong communication skills and basic knowledge of HVAC systems are important for success in this role.

What are some common challenges faced by remote HVAC customer service representatives and how can they be addressed?

Remote HVAC customer service representatives often encounter challenges such as troubleshooting issues without being physically present, managing high call volumes during peak seasons, and effectively communicating technical information to customers. To address these challenges, representatives rely heavily on clear communication skills, access to comprehensive knowledge bases, and remote diagnostic tools. Regular training and collaboration with field technicians also play a key role in resolving customer concerns efficiently while maintaining a positive customer experience.
More about Remote Hvac Customer Service jobs
What cities are hiring for Remote Hvac Customer Service jobs? Cities with the most Remote Hvac Customer Service job openings:
What are the most commonly searched types of Hvac Customer Service jobs? The most popular types of Hvac Customer Service jobs are:
What states have the most Remote Hvac Customer Service jobs? States with the most job openings for Remote Hvac Customer Service jobs include:
What job categories do people searching Remote Hvac Customer Service jobs look for? The top searched job categories for Remote Hvac Customer Service jobs are:
Remote Hvac Customer Service jobs near you
Infographic showing various Remote Hvac Customer Service job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Commercial HVAC Service Technician

Miller HVAC Service

Greer, SC • Remote

Full-time

Medical, Retirement, PTO

Posted 28 days ago

Job description

Salary: $35+ per hour

Miller HVAC Service, Inc. is a family owned and operated commercial and industrial HVAC service company located in the South Carolina upstate. We have an immediate opening for a full-time commercial and industrial HVAC service technician. As a commercial and industrial HVAC technician, duties may include:


  • Advanced Service: Diagnose and repair commercial systems, including smallchillers, rooftop units and split systems.
  • System Integrity: Inspect components to ensure safe operation and compliance with all industrial safety codes.
  • Preventative Maintenance: Execute high-level PMs to ensure peak efficiency for our industrial partners


Master-level residential technicians looking to transition to commercial are highly encouraged to apply.


Qualifications


  • HVAC technician: 10+ years HVAC experience
  • EPA certification preferred
  • valid driver's license mandatory for technician position


Benefits include:


  • health, ancillary and supplemental insurances
  • 401k and 401k matching
  • vacation, holiday and personal time off pay
  • take-home company vehicle and gas card
  • company phone and iPad
  • year-round work


Schedule:


  • 8 hour shift
  • Monday to Friday


Supplemental pay types:


  • Bonus opportunities


Experience:


  • chiller maintenance: 5 year (Preferred)
  • commercial or industrial HVAC: 10 years (Preferred)


License/Certification:


  • drivers license (Required)
  • EPA license (Preferred)


Work Location: In person (on jobsite)