ZipRecruiter

Log In

1

Assistant Hvac Customer Service Jobs (NOW HIRING)

ASI Hastings

HVAC Maintenance Trainee

San Diego, CA · On-site

$50/hr

Customer Interaction: In-home sales, suggest products and services as required by homeowner. * Assist with HVAC maintenance and repair: Support senior technicians in performing maintenance and ...

Luxury Air LLC

HVAC CSR/Install Coordinator

Conroe, TX · On-site

$38K - $45K/yr

Successful HVAC company in Conroe, TX is actively seeking an HVAC CSR/Install Coordinator to join our growing, highly congenial workplace. About Our Workplace: At Luxury Air LLC, we firmly believe ...

Modern Heating & Air

HVAC CSR / DISPATCHER

Des Moines, IA

$16.50 - $20.75/hr

Join Our Team as a HVAC CSR / DISPATCHER Are you a master at multitasking? Do you thrive in a fast ... Schedule service appointments and maintain accurate records * Assist with billing and invoice ...

Authority HVAC

Be Seen First

Commercial HVAC Customer Service Representative

Tempe, AZ · On-site

$50K - $60K/yr

Description Authority HVAC, a national HVAC provider for retail chains, is seeking a Customer Service position. Authority HVAC is utilized by major apparel, home furnishings, electronics, hospitality ...

ASI Hastings

HVAC Maintenance Trainee

San Diego, CA · On-site

$50/hr

Customer Interaction: In-home sales, suggest products and services as required by homeowner. * Assist with HVAC maintenance and repair: Support senior technicians in performing maintenance and ...

ASI Hastings

HVAC Maintenance Trainee

San Diego, CA · On-site

$50/hr

Customer Interaction: In-home sales, suggest products and services as required by homeowner. * Assist with HVAC maintenance and repair: Support senior technicians in performing maintenance and ...

Metro Mechanical Inc

HVAC Helper

Mesquite, TX · On-site

$16/hr

Take and follow instructions regarding the collection and acquisition of tools and equipment. * Assist HVAC mechanic or lead installer on installing heating, ventilation, and air conditioning systems ...

Shamrock Heating and Air Conditioning, Inc

Be Seen First

Commercial HVAC Operations Manager

Vincentown, NJ · On-site

$75K - $100K/yr

Managing clients and developing new HVAC customer relations Engineering & design, estimating and ... We also offer plumbing services limited to water heaters, tankless water heaters and boilers

Metro Mechanical Inc

HVAC Helper

Mesquite, TX

Take and follow instructions regarding the collection and acquisition of tools and equipment. * Assist HVAC mechanic or lead installer on installing heating, ventilation, and air conditioning systems ...

Love HVAC

HVAC Tech

Bluffton, SC · On-site

$25 - $35/hr

Provide excellent customer service and communicate effectively with clients * Adhere to safety protocols during all tasks Preferred Qualifications * 2+ years of experience in HVAC technology * EPA ...

AMERICAN HVAC, INC.

HVAC Technician

Pompano Beach, FL · On-site

$30 - $40/hr

If you are passionate about HVAC systems, problem-solving, and providing excellent customer service, we want to hear from you! Position Summary: As a Commercial HVAC Service Technician, you will be ...

next page

Showing results 1-20

All JobsHvac Customer Service JobsAssistant Hvac Customer Service Jobs

Assistant Hvac Customer Service information

See salary details

$11

$20

$28

How much do assistant hvac customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for assistant hvac customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What are some common challenges faced by an assistant HVAC customer service representative, and how can they be effectively managed?

Assistant HVAC Customer Service representatives often encounter challenges such as addressing urgent service requests during peak seasons, managing high call volumes, and communicating technical information to customers in an understandable way. Staying organized, utilizing customer relationship management (CRM) tools, and maintaining clear communication with both customers and technicians can help manage these challenges. Being proactive in following up on service appointments and keeping updated on HVAC terminology and processes can also enhance efficiency and customer satisfaction.

What does an assistant HVAC customer service representative do?

An Assistant HVAC Customer Service Representative supports customers by answering their questions, scheduling service appointments, and providing information about heating, ventilation, and air conditioning (HVAC) services. They often serve as a liaison between customers and HVAC technicians, helping to resolve issues and ensure customer satisfaction. This role may also involve handling billing inquiries, maintaining records, and assisting with follow-up communications to ensure all customer concerns are addressed promptly.

What is the difference between Assistant Hvac Customer Service vs HVAC Technician?

AspectAssistant Hvac Customer ServiceHVAC Technician
CredentialsBasic customer service training, HVAC knowledge often gained on the jobTechnical certifications, HVAC license, technical training
Work EnvironmentOffice, customer locations, call centersOn-site at HVAC systems, residential or commercial sites
Employer & Industry UsageHVAC companies, service providers, retail storesHVAC service companies, installation firms, maintenance providers

Assistant Hvac Customer Service roles focus on customer interaction, scheduling, and support, often requiring basic HVAC knowledge. HVAC Technicians perform hands-on repairs, installations, and system maintenance, requiring technical certifications. While both roles are essential in the HVAC industry, they differ mainly in technical skill requirements and daily tasks.

What are the key skills and qualifications needed to thrive as an assistant HVAC customer service representative?

To thrive as an Assistant HVAC Customer Service representative, you need a solid understanding of HVAC systems, strong organizational skills, and often a high school diploma or relevant experience. Familiarity with CRM software, scheduling tools, and basic office systems is typically required. Excellent communication, active listening, and problem-solving abilities help you excel in customer interactions and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, smooth scheduling, and effective coordination between technicians and clients.
What cities are hiring for Assistant Hvac Customer Service jobs? Cities with the most Assistant Hvac Customer Service job openings:
What are the most commonly searched types of Hvac Customer Service jobs? The most popular types of Hvac Customer Service jobs are:
What states have the most Assistant Hvac Customer Service jobs? States with the most job openings for Assistant Hvac Customer Service jobs include:
Assistant Hvac Customer Service jobs near you

HVAC Maintenance Trainee

ASI Hastings

San Diego, CA • On-site

$50/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Job description

We are seeking motivated individuals to join our team as HVAC Maintenance Technician Trainees. This entry-level position is designed to provide hands-on training and mentorship, equipping you with the skills needed to excel in the HVAC industry. You will work alongside experienced technicians, learning the ins and outs of HVAC customer service, sales, maintenance and service. 

NOTE - Heavy Customer Service - In Home Residential HVAC   (Hourly + Commission Role)

After training you will be able to:

  • Customer Interaction: In-home sales, suggest products and services as required by homeowner.
  • Assist with HVAC maintenance and repair: Support senior technicians in performing maintenance and repairs on various HVAC systems. 
  • Learn diagnostic techniques: Gain knowledge of advanced diagnostic tools and methods to identify and resolve HVAC issues. 
  • Perform basic maintenance tasks: Conduct routine system checks, clean components, and replace filters. 
  • Customer interaction: Develop customer service skills by assisting with client interactions and addressing their concerns professionally. 
  • Safety and compliance: Adhere to all safety standards and regulations, ensuring a safe working environment. 
  • Documentation: Assist in maintaining accurate records of services performed and parts used. 

Qualifications: 

  • Education: High school diploma or GED; enrollment in or completion of an HVAC training program is a plus. 
  • Skills: Strong willingness to learn, excellent problem-solving abilities, attention to detail, and effective communication skills. 
  • Physical Requirements: Ability to work in various conditions, including confined spaces and at heights; physical stamina and dexterity. 
  • Attitude: Reliable, self-motivated, and eager to develop a career in HVAC. 

Benefits:

  • Paid Training Program
  • Potential to Earn $50-80k in Your First Year (Hourly + Commission Role)
  • Company Vehicle + Gas Card
  • Tools Provided
  • 401k, Medical, Dental, Vision, and Life Insurance

Apply