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Assistant Hvac Customer Service Jobs (NOW HIRING)

Nis Air

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HVAC Analytical Service Manager

Fort Pierce, FL · On-site

$90K - $100K/yr

HVAC Analytical Service Manager to run and analyze 50+ men ... Operational type Manager, Good at HVAC Analytics, HVAC Employee Relations and HVAC Customer ...

Nis Air

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HVAC Analytical Service Manager

Fort Pierce, FL · On-site

$90K - $100K/yr

HVAC Analytical Service Manager to run and analyze 50+ men ... Operational type Manager, Good at HVAC Analytics, HVAC Employee Relations and HVAC Customer ...

Habegger

HVAC Customer Service Rep

Peoria, IL

$17 - $22/hr

The Habegger Corporation is currently hiring for a full-time HVAC Customer Service Rep to provide day-to-day administrative support for our HVAC customers, as well as contribute to our sales growth ...

Snyder Air Conditioning Plumbing and Electrical

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HVAC Service Tech

Jacksonville, FL · On-site

$50K - $100K/yr

Customer-Centric Focus: Join us in delivering exceptional HVAC services to our residential HVAC customers, making a positive impact on their experiences. Ready to Make a Significant Impact? Take the ...

HiEmployment

HVAC - Entry Level

Kapaa, HI

$25/hr

*** Must Interview IN PERSON - No Relocation Assistance *** Assist HVAC Lead and other HVAC Technicians ... Customer Service, Warehousing, Landscaping, Driving, Hospitality and more! Our friendly and ...

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How much do assistant hvac customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for assistant hvac customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What are some common challenges faced by an Assistant HVAC Customer Service representative, and how can they be effectively managed?

Assistant HVAC Customer Service representatives often encounter challenges such as addressing urgent service requests during peak seasons, managing high call volumes, and communicating technical information to customers in an understandable way. Staying organized, utilizing customer relationship management (CRM) tools, and maintaining clear communication with both customers and technicians can help manage these challenges. Being proactive in following up on service appointments and keeping updated on HVAC terminology and processes can also enhance efficiency and customer satisfaction.

What does an Assistant HVAC Customer Service Representative do?

An Assistant HVAC Customer Service Representative supports customers by answering their questions, scheduling service appointments, and providing information about heating, ventilation, and air conditioning (HVAC) services. They often serve as a liaison between customers and HVAC technicians, helping to resolve issues and ensure customer satisfaction. This role may also involve handling billing inquiries, maintaining records, and assisting with follow-up communications to ensure all customer concerns are addressed promptly.

What is the difference between Assistant Hvac Customer Service vs HVAC Technician?

AspectAssistant Hvac Customer ServiceHVAC Technician
CredentialsBasic customer service training, HVAC knowledge often gained on the jobTechnical certifications, HVAC license, technical training
Work EnvironmentOffice, customer locations, call centersOn-site at HVAC systems, residential or commercial sites
Employer & Industry UsageHVAC companies, service providers, retail storesHVAC service companies, installation firms, maintenance providers

Assistant Hvac Customer Service roles focus on customer interaction, scheduling, and support, often requiring basic HVAC knowledge. HVAC Technicians perform hands-on repairs, installations, and system maintenance, requiring technical certifications. While both roles are essential in the HVAC industry, they differ mainly in technical skill requirements and daily tasks.

What are the key skills and qualifications needed to thrive as an Assistant HVAC Customer Service representative, and why are they important?

To thrive as an Assistant HVAC Customer Service representative, you need a solid understanding of HVAC systems, strong organizational skills, and often a high school diploma or relevant experience. Familiarity with CRM software, scheduling tools, and basic office systems is typically required. Excellent communication, active listening, and problem-solving abilities help you excel in customer interactions and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, smooth scheduling, and effective coordination between technicians and clients.
What cities are hiring for Assistant Hvac Customer Service jobs? Cities with the most Assistant Hvac Customer Service job openings:
What are the most commonly searched types of Hvac Customer Service jobs? The most popular types of Hvac Customer Service jobs are:
What states have the most Assistant Hvac Customer Service jobs? States with the most job openings for Assistant Hvac Customer Service jobs include:
Assistant Hvac Customer Service jobs near you

HVAC Analytical Service Manager

Nis Air

Fort Pierce, FL • On-site

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

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Job description

HVAC Analytical Service Manager to run and analyze 50+ men.

Operational type Manager, Good at HVAC Analytics, HVAC Employee Relations and HVAC Customer Relations for the HVAC Industry.

Plus Sign on Bonus.