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Assistant Hvac Customer Service Jobs (NOW HIRING)

Modern Heating & Air

HVAC CSR / DISPATCHER

Des Moines, IA · On-site

$16.50 - $20.75/hr

Join Our Team as a HVAC CSR / DISPATCHER Are you a master at multitasking? Do you thrive in a fast ... Schedule service appointments and maintain accurate records * Assist with billing and invoice ...

Modern Heating & Air

HVAC CSR / DISPATCHER

Ankeny, IA · On-site

$16 - $20/hr

Join Our Team as a HVAC CSR / DISPATCHER Are you a master at multitasking? Do you thrive in a fast ... Schedule service appointments and maintain accurate records * Assist with billing and invoice ...

Service Today

HVAC Administrator

Federalsburg, MD · On-site

$25 - $30/hr

The HVAC Admin will assist with the general operation of the HVAC Business. This role will work in ... Work with the Call Center and Service Management to maintain customer reputation and the handling ...

Snyder Air Conditioning Plumbing and Electrical

Be Seen First

HVAC Service Technician

Jacksonville, FL · On-site

$50K - $100K/yr

Customer-Centric Focus: Join us in delivering exceptional HVAC services to our residential HVAC customers, making a positive impact on their experiences. Ready to Make a Significant Impact? Take the ...

Snyder Air Conditioning Plumbing and Electrical

Be Seen First

HVAC Service Tech

Ocala, FL · On-site

$75K - $100K/yr

Customer-Centric Focus: Join us in delivering exceptional HVAC services to our residential HVAC customers, making a positive impact on their experiences. Ready to Make a Significant Impact? Take the ...

WM Henderson

HVAC Install Assistant

Newtown Square, PA · On-site

$20 - $30/hr

HVAC Installation Assistant HVAC Install Technician Assistant Are you HVAC Install expert who is ... Behind that outstanding customer service and technical expertise sits our people. Our employees are ...

WM Henderson

HVAC Install Assistant

Havertown, PA · On-site

$20 - $30/hr

HVAC Installation Assistant HVAC Install Technician Assistant Are you HVAC Install expert who is ... Behind that outstanding customer service and technical expertise sits our people. Our employees are ...

Cox-Powell Corporation

HVAC Helper

Williamsburg, VA · On-site

$19 - $22/hr

Key Responsibilities * Assist HVAC technicians with installation, maintenance, and repair of industrial HVAC systems and equipment * Perform routine preventative maintenance such as filter changes ...

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Assistant Hvac Customer Service information

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How much do assistant hvac customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for assistant hvac customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Assistant HVAC customer service roles typically do not pay $4,000 per week without specialized experience or certifications. High-paying jobs that reach this level often require skills, licensing, or experience in fields like sales, real estate, or certain trades such as plumbing or electrical work, which may not require a traditional degree but do need training or apprenticeships.

Can HVAC make $100,000 a year?

An HVAC assistant customer service role typically does not reach a $100,000 annual salary. Higher earnings are usually associated with experienced technicians, supervisors, or those with specialized certifications and skills, often working in commercial or industrial settings. Salary potential depends on experience, location, and additional responsibilities.

What are some common challenges faced by an Assistant HVAC Customer Service representative, and how can they be effectively managed?

Assistant HVAC Customer Service representatives often encounter challenges such as addressing urgent service requests during peak seasons, managing high call volumes, and communicating technical information to customers in an understandable way. Staying organized, utilizing customer relationship management (CRM) tools, and maintaining clear communication with both customers and technicians can help manage these challenges. Being proactive in following up on service appointments and keeping updated on HVAC terminology and processes can also enhance efficiency and customer satisfaction.

What does an Assistant HVAC Customer Service Representative do?

An Assistant HVAC Customer Service Representative supports customers by answering their questions, scheduling service appointments, and providing information about heating, ventilation, and air conditioning (HVAC) services. They often serve as a liaison between customers and HVAC technicians, helping to resolve issues and ensure customer satisfaction. This role may also involve handling billing inquiries, maintaining records, and assisting with follow-up communications to ensure all customer concerns are addressed promptly.

What is the difference between Assistant Hvac Customer Service vs HVAC Technician?

AspectAssistant Hvac Customer ServiceHVAC Technician
CredentialsBasic customer service training, HVAC knowledge often gained on the jobTechnical certifications, HVAC license, technical training
Work EnvironmentOffice, customer locations, call centersOn-site at HVAC systems, residential or commercial sites
Employer & Industry UsageHVAC companies, service providers, retail storesHVAC service companies, installation firms, maintenance providers

Assistant Hvac Customer Service roles focus on customer interaction, scheduling, and support, often requiring basic HVAC knowledge. HVAC Technicians perform hands-on repairs, installations, and system maintenance, requiring technical certifications. While both roles are essential in the HVAC industry, they differ mainly in technical skill requirements and daily tasks.

What does an HVAC assistant do?

An HVAC assistant supports heating, ventilation, and air conditioning technicians by performing tasks such as installing, maintaining, and repairing HVAC systems. They may handle equipment setup, basic troubleshooting, and assist with system inspections, often working under supervision and using tools like gauges and meters.

What are the key skills and qualifications needed to thrive as an Assistant HVAC Customer Service representative, and why are they important?

To thrive as an Assistant HVAC Customer Service representative, you need a solid understanding of HVAC systems, strong organizational skills, and often a high school diploma or relevant experience. Familiarity with CRM software, scheduling tools, and basic office systems is typically required. Excellent communication, active listening, and problem-solving abilities help you excel in customer interactions and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, smooth scheduling, and effective coordination between technicians and clients.

What position in HVAC pays the most?

In HVAC, senior roles such as HVAC project managers, service managers, or specialized technicians like HVAC engineers tend to have the highest salaries. These positions often require advanced certifications, extensive experience, and strong management skills, leading to higher compensation compared to entry-level or technician roles.
What cities are hiring for Assistant Hvac Customer Service jobs? Cities with the most Assistant Hvac Customer Service job openings:
What are the most commonly searched types of Hvac Customer Service jobs? The most popular types of Hvac Customer Service jobs are:
What states have the most Assistant Hvac Customer Service jobs? States with the most job openings for Assistant Hvac Customer Service jobs include:
Assistant Hvac Customer Service jobs near you

HVAC Customer Service Rep

Airtron Heating & Air Conditioning - Columbus

Columbus, OH • On-site

$17 - $21/hr

Full-time

Medical, Retirement, PTO

Posted 25 days ago

Job description

Airtron Heating & Air Conditioning of Columbus in Columbus, OH is calling all go-getters to apply to join our amazing team as a full-time HVAC Customer Service Rep!
WHY YOU SHOULD JOIN OUR TEAM
We are a leading company that cares about its employees. We pay our HVAC Customer Service Reps a competitive wage of $17 - $21 per hour, depending on experience. In addition to your hourly rate, you will make monthly commissions by just selling service plans when our customers call us! No outbound or cold calling. Our team also enjoys great benefits, including health, paid time off (PTO), a 401(k) with company match, tuition reimbursement, a company vehicle, and room for growth. We also make it easy to apply with our initial quick mobile-optimized application. If we have your attention about this call center job, please continue reading!
ABOUT AIRTRON HEATING & AIR CONDITIONING OF COLUMBUS
Airtron Heating & Air Conditioning of Columbus has been proudly serving our customers in the Columbus, OH area for decades. We provide HVAC maintenance as well as new heating and cooling units. Customer satisfaction is our number one priority, and we are experts in our industry!
Our highly-trained technicians can solve even the most troublesome heating and air conditioning repairs and installations. Our customers appreciate the exceptional quality of the service they receive, and we love to show our employees how much we value their hard work. That's why we provide the best training, plenty of room for growth, and a healthy work/life balance. Come see what we're all about!
ARE YOU A GOOD FIT?
Ask yourself: Do you have excellent communication skills, both written and verbal? Can you manage your time well and effectively prioritize tasks? Do you present yourself professionally? Can you easily establish a good rapport with people? Are you collaborative and hardworking? If so, please consider applying for this call center position today!
YOUR LIFE AS AN HVAC CUSTOMER SERVICE REP
This HVAC call center position typically works Monday - Friday from 7:30 am - 4:30 pm. Saturdays and Sundays are required.
As an HVAC Customer Service Rep, you are the face of the company for our clients when they call. Your friendly attitude gives each client you interact with over the phone a great impression of our company. As you take incoming phone calls from potential and current clients, you answer questions, set appointments, and schedule home visits. To help all our teams work effectively together, you document accurate project details/customer concerns, monitor voicemails, respond to emails, and send appointment confirmations. With your friendly and warm demeanor, you follow up with customers over the phone to ensure everything is going well. You take pride in making sure each client is satisfied with our service!
WHAT WE NEED FROM YOU
  • Customer service skills
  • Bilingual skills preferred

If you can meet these requirements and perform this call center job as described above, we would be happy to have you as part of our team!
Location: 43228

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