ZipRecruiter

Log In

1

Assistant Hvac Customer Service Jobs (NOW HIRING)

Mirabito Holdings, Inc

HVAC Field Supervisor

Johnston, RI · On-site

$80K - $100K/yr

Work with our Customer Service Team to ensure schedule is maintained and any delays are properly communicated to customer. * Assist HVAC Service/Installation Manager(s) and HVAC Service Operations ...

Cox-Powell Corporation

HVAC Helper

Williamsburg, VA

$19 - $22/hr

Key Responsibilities * Assist HVAC technicians with installation, maintenance, and repair of industrial HVAC systems and equipment * Perform routine preventative maintenance such as filter changes ...

AMERICAN HVAC, INC.

HVAC Technician

Pompano Beach, FL · On-site

$30 - $40/hr

If you are passionate about HVAC systems, problem-solving, and providing excellent customer service, we want to hear from you! Position Summary: As a Commercial HVAC Service Technician, you will be ...

HL Bowman Inc.

HVAC Install Helper

Quincy, MA

As an HVAC Install Helper, you will work closely with experienced HVAC technicians to assist in the ... Customer service focus and mindset, putting our employees and Partners first, with excellent ...

HL Bowman, Inc.

HVAC Install Helper

Braintree, MA · On-site

As an HVAC Install Helper, you will work closely with experienced HVAC technicians to assist in the ... Customer service focus and mindset, putting our employees and Partners first, with excellent ...

Shamrock Heating and Air Conditioning, Inc

Be Seen First

Commercial HVAC Operations Manager

Vincentown, NJ · On-site

$75K - $100K/yr

Managing clients and developing new HVAC customer relations Engineering & design, estimating and ... We also offer plumbing services limited to water heaters, tankless water heaters and boilers

HL Bowman Inc.

HVAC Install Helper

Harrisburg, PA

As an HVAC Install Helper, you will work closely with experienced HVAC technicians to assist in the ... Customer service focus and mindset, putting our employees and Partners first, with excellent ...

Irwin HVAC Services

$55K - $70K/yr

Irwin HVAC Services is seeking a skilled HVAC Technician to join our team in Pell City, AL. As an ... Interact professionally with customers Required Skills: * Comfortable with residental and ...

next page

Showing results 1-20

All JobsConstruction JobsHVAC JobsHVAC Technician JobsAssistant Hvac Customer Service Jobs

Assistant Hvac Customer Service information

See salary details

$11

$20

$28

How much do assistant hvac customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for assistant hvac customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What does an assistant HVAC customer service representative do?

An Assistant HVAC Customer Service Representative supports customers by answering their questions, scheduling service appointments, and providing information about heating, ventilation, and air conditioning (HVAC) services. They often serve as a liaison between customers and HVAC technicians, helping to resolve issues and ensure customer satisfaction. This role may also involve handling billing inquiries, maintaining records, and assisting with follow-up communications to ensure all customer concerns are addressed promptly.

What are the key skills and qualifications needed to thrive as an assistant HVAC customer service representative?

To thrive as an Assistant HVAC Customer Service representative, you need a solid understanding of HVAC systems, strong organizational skills, and often a high school diploma or relevant experience. Familiarity with CRM software, scheduling tools, and basic office systems is typically required. Excellent communication, active listening, and problem-solving abilities help you excel in customer interactions and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, smooth scheduling, and effective coordination between technicians and clients.

What are some common challenges faced by an assistant HVAC customer service representative, and how can they be effectively managed?

Assistant HVAC Customer Service representatives often encounter challenges such as addressing urgent service requests during peak seasons, managing high call volumes, and communicating technical information to customers in an understandable way. Staying organized, utilizing customer relationship management (CRM) tools, and maintaining clear communication with both customers and technicians can help manage these challenges. Being proactive in following up on service appointments and keeping updated on HVAC terminology and processes can also enhance efficiency and customer satisfaction.

What is the difference between Assistant Hvac Customer Service vs HVAC Technician?

AspectAssistant Hvac Customer ServiceHVAC Technician
CredentialsBasic customer service training, HVAC knowledge often gained on the jobTechnical certifications, HVAC license, technical training
Work EnvironmentOffice, customer locations, call centersOn-site at HVAC systems, residential or commercial sites
Employer & Industry UsageHVAC companies, service providers, retail storesHVAC service companies, installation firms, maintenance providers

Assistant Hvac Customer Service roles focus on customer interaction, scheduling, and support, often requiring basic HVAC knowledge. HVAC Technicians perform hands-on repairs, installations, and system maintenance, requiring technical certifications. While both roles are essential in the HVAC industry, they differ mainly in technical skill requirements and daily tasks.

What cities are hiring for Assistant Hvac Customer Service jobs?

Cities with the most Assistant Hvac Customer Service job openings:

What are the most commonly searched types of Hvac Customer Service jobs?

The most popular types of Hvac Customer Service jobs are:

What states have the most Assistant Hvac Customer Service jobs?

States with the most job openings for Assistant Hvac Customer Service jobs include:

Assistant Hvac Customer Service jobs near you

HVAC Install Assistant

Jacksonville, FL • On-site

Waychoff's Air Conditioning
Construction • 51 - 200 employees
Learn more about Waychoff's Air Conditioningexternal

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

HVAC Installation Assistant
HVAC Install Technician Assistant
Are you HVAC Install expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who values its people? Come see why so many of our team members and customers recommend Waychoff's Air Conditioning!
Who are we?
We are Waychoff Air Conditioning. For years, we've been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind that outstanding customer service and technical expertise sits our people. Our employees are the core of our business and our people-first culture ensures that we can deliver on the Waychoff guarantee with each and every employee and customer we service. We believe that happy employees = happy customers!
What our HVAC Install Technicians do?
Our technicians go into clients' homes to install new residential heating and cooling systems.
What we offer?
Competitive Compensation:
  • With our tools, resources and training, our technicians are able to make up to $100,000.00 per year - we offer a very competitive base salary and bonus program that rewards you for your hard work and customer service!
  • Top candidates could be eligible for a sign on bonus up to $3000!

Consistency:
  • We offer consistent and reliable full-time year round
  • Flexible scheduling - Everything from a 9-5 to 4-10's with flexible days of the week.

Professional and Personal Growth:
  • Robust Paid Training & Professional Development Path - 150 hours of training per year!
  • Opportunity to grow - We love to promote from within! Most of our leaders started in the truck!
  • Qualified technicians will be sponsored for Journeyman license and NATE certification.
  • Tuition Reimbursement benefits & Scholarship Programs

Wellness:
  • Health benefits including Medical, Dental, Vision, and Life Insurance
  • Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses
  • Short Term Disability
  • Long-Term Disability
  • Wellness Reimbursement Program
  • Employee Assistance Program that offers services such as free counseling services, will preparation, and other benefits
  • Company-paid PTO and Paid Holidays
  • 401(k) retirement plan with company-matching contributions
  • Employee Discounts

What do you need?
  • Experience as an HVAC Install Technician
  • Relevant licenses and certifications
  • A valid driver's license and a clean driving record
  • Ability to pass a background check and drug test
  • Clean and neat appearance
  • Strong customer service and communication skills
  • Hard-working and motivated

Are you ready to join our team?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this HVAC Install Technician position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Apply