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Full Time Hvac Customer Service Jobs (NOW HIRING)

Desert Quality Heating and Air Cond

Desert Quality Heating and Air Conditioning, Inc is seeking a Full-Time HVAC Installer and a Full-Time HVAC Service Technician . Desert Quality has been providing customer service through out the ...

Anytime HVAC

HVAC Service Technician

Marietta, GA · On-site

$60K - $150K/yr

We are hiring full-time HVAC Service Technicians to join our team! Why Work Here? WE CARE ABOUT ... Providing EXCEPTIONAL service to our customers * Diagnosing, repairing, maintaining HVAC units and ...

Showman's HVAC LLC

HVAC Service Technician

Uniontown, PA · On-site

$25 - $30/hr

Showman's HVAC LLC in Uniontown, PA is actively seeking a full-time HVAC Service Technician to ... Our mission is to ensure customer satisfaction as we complete high-quality services within our ...

Rose Heating & Air Conditioning

HVAC Tech

Urbana, IL

$25 - $30/hr

Rose Heating & Air Conditioning, Inc. in Urbana, IL is actively seeking a positive and service-oriented full-time HVAC Tech to provide exceptional customer service while troubleshooting, diagnosing ...

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Full Time Hvac Customer Service information

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How much do full time hvac customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for full time hvac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Hvac Customer Service vs Hvac Dispatcher?

AspectFull Time Hvac Customer ServiceHvac Dispatcher
CertificationsNone required, customer service skills preferredNone required, communication skills essential
Work EnvironmentOffice and on-site customer interactionsOffice-based, coordinating service calls
Employer UsageHVAC companies, service providersHVAC companies, service dispatch centers
Search IntentCustomer support, service schedulingJob coordination, route planning

Full Time Hvac Customer Service focuses on assisting customers, handling inquiries, and scheduling service appointments. In contrast, Hvac Dispatchers primarily coordinate and assign service calls to technicians, ensuring efficient operations. Both roles are vital in the HVAC industry but differ in daily tasks and focus areas.

Is full time HVAC customer service a high stress job?

Full time HVAC customer service roles can be moderately stressful due to handling customer complaints, scheduling, and technical troubleshooting. The job often requires strong communication skills, problem-solving, and working in a fast-paced environment, which can contribute to stress levels depending on workload and customer interactions.

What are the key skills and qualifications needed to thrive as a full time HVAC customer service representative?

To thrive as a Full Time HVAC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of HVAC systems, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, scheduling tools, and call center systems is typically required. Excellent listening, patience, and conflict resolution skills help professionals excel in addressing customer concerns and coordinating with technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth workflow in a fast-paced environment.

What are some common challenges faced by full time HVAC customer service representatives, and how can they be managed?

Full Time HVAC Customer Service representatives often encounter challenges such as handling urgent service requests during peak seasons, communicating technical information clearly to customers, and coordinating effectively with field technicians. Managing these challenges requires strong organizational skills, patience, and the ability to prioritize tasks efficiently. Building good rapport with both customers and technicians, as well as staying updated on company procedures and HVAC terminology, can make the role smoother and more rewarding.

What is a full time HVAC customer service representative?

Full Time HVAC Customer Service jobs involve assisting customers with their heating, ventilation, and air conditioning (HVAC) needs. This typically includes answering inquiries about HVAC products and services, scheduling maintenance or repair appointments, and resolving customer complaints or issues. Employees in these roles often work in call centers or office environments and may also coordinate with HVAC technicians to ensure customer satisfaction. Strong communication and problem-solving skills are essential for success in this position.
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Cities with the most Full Time Hvac Customer Service job openings:

What are the most commonly searched types of Hvac Customer Service jobs?

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What states have the most Full Time Hvac Customer Service jobs?

States with the most job openings for Full Time Hvac Customer Service jobs include:

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Full Time Hvac Customer Service jobs near you
Infographic showing various Full Time Hvac Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

HVAC Customer Service Rep

Airtron Heating & Air Conditioning - Columbus

Columbus, OH • On-site

$17 - $21/hr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago

Job description

Airtron Heating & Air Conditioning of Columbus in Columbus, OH is calling all go-getters to apply to join our amazing team as a full-time HVAC Customer Service Rep!
WHY YOU SHOULD JOIN OUR TEAM
We are a leading company that cares about its employees. We pay our HVAC Customer Service Reps a competitive wage of $17 - $21 per hour, depending on experience. In addition to your hourly rate, you will make monthly commissions by just selling service plans when our customers call us! No outbound or cold calling. Our team also enjoys great benefits, including health, paid time off (PTO), a 401(k) with company match, tuition reimbursement, a company vehicle, and room for growth. We also make it easy to apply with our initial quick mobile-optimized application. If we have your attention about this call center job, please continue reading!
ABOUT AIRTRON HEATING & AIR CONDITIONING OF COLUMBUS
Airtron Heating & Air Conditioning of Columbus has been proudly serving our customers in the Columbus, OH area for decades. We provide HVAC maintenance as well as new heating and cooling units. Customer satisfaction is our number one priority, and we are experts in our industry!
Our highly-trained technicians can solve even the most troublesome heating and air conditioning repairs and installations. Our customers appreciate the exceptional quality of the service they receive, and we love to show our employees how much we value their hard work. That's why we provide the best training, plenty of room for growth, and a healthy work/life balance. Come see what we're all about!
ARE YOU A GOOD FIT?
Ask yourself: Do you have excellent communication skills, both written and verbal? Can you manage your time well and effectively prioritize tasks? Do you present yourself professionally? Can you easily establish a good rapport with people? Are you collaborative and hardworking? If so, please consider applying for this call center position today!
YOUR LIFE AS AN HVAC CUSTOMER SERVICE REP
This HVAC call center position typically works Monday - Friday from 7:30 am - 4:30 pm. Saturdays and Sundays are required.
As an HVAC Customer Service Rep, you are the face of the company for our clients when they call. Your friendly attitude gives each client you interact with over the phone a great impression of our company. As you take incoming phone calls from potential and current clients, you answer questions, set appointments, and schedule home visits. To help all our teams work effectively together, you document accurate project details/customer concerns, monitor voicemails, respond to emails, and send appointment confirmations. With your friendly and warm demeanor, you follow up with customers over the phone to ensure everything is going well. You take pride in making sure each client is satisfied with our service!
WHAT WE NEED FROM YOU
  • Customer service skills
  • Bilingual skills preferred

If you can meet these requirements and perform this call center job as described above, we would be happy to have you as part of our team!
Location: 43228

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