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Full Time Hvac Customer Service Jobs (NOW HIRING)

Desert Quality Heating and Air Cond

Desert Quality Heating and Air Conditioning, Inc is seeking a Full-Time HVAC Installer and a Full-Time HVAC Service Technician . Desert Quality has been providing customer service through out the ...

Summers HVAC

HVAC Tech - Service Advisor

Muncie, IN · On-site

$75K - $100K/yr

Summers Plumbing Heating & Cooling is seeking a full-time HVAC Tech - Service Advisor to join our ... We are committed to 100% customer satisfaction as we service and replace residential and light ...

Summers HVAC

HVAC Tech - Service Advisor

Anderson, IN

$75K - $100K/yr

Summers Plumbing Heating & Cooling is seeking a full-time HVAC Tech - Service Advisor to join our ... We are committed to 100% customer satisfaction as we service and replace residential and light ...

Rashad AC And Heating LLC

HVAC Technician

New Orleans, LA · On-site

$20 - $45/hr

... full time HVAC Technicians to join our team immediately! As an HVAC Technician, you will play a crucial role in responding to service calls promptly and delivering top-notch customer service. Your ...

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Full Time Hvac Customer Service information

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How much do full time hvac customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for full time hvac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a full time HVAC customer service representative?

Full Time HVAC Customer Service jobs involve assisting customers with their heating, ventilation, and air conditioning (HVAC) needs. This typically includes answering inquiries about HVAC products and services, scheduling maintenance or repair appointments, and resolving customer complaints or issues. Employees in these roles often work in call centers or office environments and may also coordinate with HVAC technicians to ensure customer satisfaction. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a full time HVAC customer service representative?

To thrive as a Full Time HVAC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of HVAC systems, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, scheduling tools, and call center systems is typically required. Excellent listening, patience, and conflict resolution skills help professionals excel in addressing customer concerns and coordinating with technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth workflow in a fast-paced environment.

What are some common challenges faced by full time HVAC customer service representatives, and how can they be managed?

Full Time HVAC Customer Service representatives often encounter challenges such as handling urgent service requests during peak seasons, communicating technical information clearly to customers, and coordinating effectively with field technicians. Managing these challenges requires strong organizational skills, patience, and the ability to prioritize tasks efficiently. Building good rapport with both customers and technicians, as well as staying updated on company procedures and HVAC terminology, can make the role smoother and more rewarding.

What is the difference between Full Time Hvac Customer Service vs Hvac Dispatcher?

AspectFull Time Hvac Customer ServiceHvac Dispatcher
CertificationsNone required, customer service skills preferredNone required, communication skills essential
Work EnvironmentOffice and on-site customer interactionsOffice-based, coordinating service calls
Employer UsageHVAC companies, service providersHVAC companies, service dispatch centers
Search IntentCustomer support, service schedulingJob coordination, route planning

Full Time Hvac Customer Service focuses on assisting customers, handling inquiries, and scheduling service appointments. In contrast, Hvac Dispatchers primarily coordinate and assign service calls to technicians, ensuring efficient operations. Both roles are vital in the HVAC industry but differ in daily tasks and focus areas.

More about Full Time Hvac Customer Service jobs

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What states have the most Full Time Hvac Customer Service jobs?

States with the most job openings for Full Time Hvac Customer Service jobs include:

What job categories do people searching Full Time Hvac Customer Service jobs look for?

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Full Time Hvac Customer Service jobs near you
Infographic showing various Full Time Hvac Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

HVAC Customer Service Representative (CSR)

Munn's Air Conditioning & Heating

Fruitland Park, FL • On-site

$14/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Munn's Air Conditioning & Heating in Fruitland Park, FL is looking to hire a full-time HVAC Customer Service Representative (CSR) to assist our customers over the phone. Do you enjoy helping others? Would you like to work with a company that provides a great work environment and compensates you well for your skills? If so, please read on!This entry-level customer care position earns a competitive wage of $14 per hour. We provide superb benefits after 60 days of employment, including health, dental, vision, life, long- and short-term disability, critical illness, accident insurance, First Stop Health, a 401(k), paid time off (PTO), 6 paid holidays per year, paid birthdays off, and bereavement pay. If this sounds like the right opportunity for you, apply to join our office team today!ABOUT MUNN'S AIR CONDITIONING & HEATINGWhether homeowners are dealing with cold or sweltering temperatures, they know to call Munn's. Established in 1964, our premier heating and air conditioning company delivers fantastic service at a fair price. Our commitment to properly training employees, investing in state-of-the-art technology, and producing only quality work has led us to become the leading HVAC service company in the area. We are proud to help local homeowners with all of their heating/cooling needs, living up to motto of "Consider It Done"!We owe our decades of success to the talented team members who have supported our business along the way. All our employees receive on-going training and can participate in employee development programs to grow their skills. On top of a friendly work environment, we also offer our team competitive compensation and excellent benefits. Don't just blow hot air; join us and build a career you can be proud of as part of a family-owned business for 60+ years!A DAY IN THE LIFE OF AN HVAC CUSTOMER SERVICE REPRESENTATIVE (CSR)In this entry-level customer care position, you play a vital role in keeping our customers happy! Each day, you arrive at the office ready to provide the impeccable customer service our company is known for. You answer all incoming phone calls as soon as they come in. While on the phone, you always maintain a friendly demeanor and pay close attention to everything our clients have to say. With a warm smile, you also occasionally assist customers when they come into the office to ask questions or purchase filters.You quickly book all necessary appointments, keeping our technicians' schedules full! Using your excellent communication skills, you also educate our customers on any services they need. You love assisting our clients and helping our business run as smoothly as possible!QUALIFICATIONS FOR AN HVAC CUSTOMER SERVICE REPRESENTATIVE (CSR)High school diploma OR equivalentBasic computer skillsReliable transportationScheduling experience is a plus, but not required. Do you thrive in a fast-paced environment? Are you an exceptional communicator? Do you have impeccable attention to detail? Are you a customer service rock star? Do you have excellent phone etiquette? Are you highly organized and efficient? Do you always have a positive, go-getter attitude? If yes, you might just be perfect for this entry-level customer care position!WORK SCHEDULE FOR AN HVAC CUSTOMER SERVICE REPRESENTATIVE (CSR)This customer care position works Monday through Friday from 8 AM to 5 PM.ARE YOU READY TO JOIN OUR OFFICE TEAM?If you feel that you would be right for this entry-level air conditioning and heating customer care job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!Location: 34731