ZipRecruiter

Log In

1

Senior Hvac Customer Service Jobs (NOW HIRING)

TRS Heating & Air Conditioning

Be Seen First

HVAC Senior Service Technician

West Seneca, NY · On-site

$30 - $40/hr

TRS Heating & Air Conditioning is seeking an experienced Senior HVAC Service Technician to provide ... The right candidate will represent our long-standing values of honesty, reliability, and customer ...

Urgent

Anderson Air Conditioning & Heating

Be Seen First

Sr. HVAC Technician

Chester, VA · On-site

$18 - $20/hr

Sr. HVAC Technician Job Summary Anderson Air Conditioning and Heating is seeking an experienced and ... Customer Service: Communicate effectively and courteously with customers, clearly explaining system ...

Jake's Heating and Cooling

Be Seen First

HVAC Service Technician

Myrtle Beach, SC · On-site

$27 - $30/hr

... Senior HVAC Service Technician to join our growing team in Myrtle Beach, South Carolina. We are looking for a highly skilled technician with strong diagnostic abilities, excellent customer service ...

Jakes

HVAC Senior Service Technician 1

Little River, SC · On-site

$27 - $30/hr

Senior HVAC Service Technician - 5 years plus experience $27+ Jake's Heating & Air - Myrtle Beach ... We are looking for a highly skilled technician with strong diagnostic abilities, excellent customer ...

Jakes

HVAC Senior Service Technician 1

Little River, SC · On-site

Senior HVAC Service Technician - 5 years plus experience $27+ Jake's Heating & Air - Myrtle Beach ... We are looking for a highly skilled technician with strong diagnostic abilities, excellent customer ...

JJ Powell, Inc.

Senior HVAC Technician

Philipsburg, PA · On-site

$25 - $30/hr

Sr. HVAC Technician - Join the JJ Powell Team! JJ Powell, a family-owned business, seek experienced ... servicing of all related equipment for JJ Powell's residential and commercial customers in a ...

Jakes

HVAC Senior Service Technician 1

Little River, SC · On-site

$27 - $30/hr

Senior HVAC Service Technician - 5 years plus experience $27+ Jake's Heating & Air - Myrtle Beach ... We are looking for a highly skilled technician with strong diagnostic abilities, excellent customer ...

Blue Collar Services

HVAC Service Technician

Metuchen, NJ · On-site

$30 - $45/hr

Complete assigned service calls independently. Assist Senior HVAC Technicians with major repairs and complex diagnostics. Educate customers on repair options and system performance. Maintain accurate ...

next page

Showing results 1-20

All JobsHvac Customer Service JobsSenior Hvac Customer Service Jobs

Senior Hvac Customer Service information

See salary details

$12

$23

$35

How much do senior hvac customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for senior hvac customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Senior Hvac Customer Service vs Hvac Dispatcher?

AspectSenior Hvac Customer ServiceHvac Dispatcher
CertificationsCustomer service certifications, HVAC knowledgeDispatching and communication certifications
Work EnvironmentCustomer interaction, office and field supportCoordination, scheduling, communication center
Employer & Industry UsageHVAC companies, service providersService companies, contractors, maintenance firms

Senior Hvac Customer Service focuses on client interactions, resolving issues, and supporting HVAC services, while Hvac Dispatchers coordinate technician schedules and communicate with field staff. Both roles require HVAC knowledge and excellent communication skills but differ mainly in their primary responsibilities and work environment.

Can HVAC make $100,000 a year?

Senior HVAC customer service roles typically do not reach $100,000 annually, as this level of income is more common in highly experienced technicians, managers, or those with specialized skills and certifications. Most HVAC professionals earn between $40,000 and $80,000 per year, depending on location, experience, and employer. Achieving higher salaries often requires advanced training, certifications, or supervisory responsibilities.

What is the highest paid HVAC position?

The highest paid HVAC positions are often HVAC project managers, service managers, or senior technicians with extensive experience and certifications. These roles typically require advanced skills, leadership abilities, and sometimes specialized training or licensing, and they can earn significantly higher salaries than entry-level positions.

What is the highest paying job in customer service?

In customer service, senior roles such as Customer Service Director or Customer Experience Manager tend to have the highest salaries, often exceeding six figures with extensive experience and leadership responsibilities. Specialized roles that require technical knowledge or industry certifications, like technical support managers or client success directors, also offer higher compensation.

What does a senior HVAC technician make?

A senior HVAC technician typically earns between $50,000 and $80,000 annually, depending on experience, location, and certifications. They often have advanced skills in system installation, repair, and troubleshooting, and may oversee junior technicians or manage complex projects.
What cities are hiring for Senior Hvac Customer Service jobs? Cities with the most Senior Hvac Customer Service job openings:
What are the most commonly searched types of Hvac Customer Service jobs? The most popular types of Hvac Customer Service jobs are:
What states have the most Senior Hvac Customer Service jobs? States with the most job openings for Senior Hvac Customer Service jobs include:
Senior Hvac Customer Service jobs near you
HVAC Senior Service Technician

HVAC Senior Service Technician

TRS Heating & Air Conditioning

West Seneca, NY • On-site

Urgent

$30 - $40/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 6 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

TRS Heating & Air Conditioning is seeking an experienced Senior HVAC Service Technician to provide residential and commercial HVAC installation, maintenance, diagnostics, and repair services.

This position is ideal for a skilled HVAC professional who takes pride in accurate troubleshooting, quality workmanship, and exceptional customer service. The right candidate will represent our long-standing values of honesty, reliability, and customer care while working independently in the field.

Compensation

$30–$40 per hour

Compensation is negotiable based on HVAC experience, technical expertise, certifications, and industry knowledge.

Benefits

  • Health insurance
  • Company-paid dental and vision insurance
  • 401(k)
  • Company-paid life insurance
  • Company-paid long-term disability and supplemental disability coverage
  • Paid training
  • Career advancement opportunities
  • Flexible scheduling
  • Competitive compensation
  • Consistent, year-round work

HVAC Service Technician Responsibilities

  • Diagnose, troubleshoot, maintain, repair, and install residential and commercial HVAC/R systems
  • Service heating and cooling equipment, including:
    • Central air-conditioning systems
    • Furnaces
    • Boilers
    • Heat pumps
    • Rooftop HVAC units
    • Tankless water heaters
    • Fireplaces
    • Natural gas generators
  • Perform preventive HVAC maintenance and system inspections
  • Complete Indoor Air Quality services and install IAQ equipment and add-on systems
  • Identify heating, cooling, airflow, refrigerant, electrical, and mechanical issues
  • Explain HVAC diagnoses, repair recommendations, and service options clearly to customers
  • Complete assigned service calls safely, accurately, and efficiently
  • Maintain professional communication with residential and commercial customers
  • Coordinate with the Service Manager, Dispatcher, fellow HVAC technicians, and Parts Runners
  • Identify potential replacement or upgrade opportunities and provide qualified referrals to the sales team
  • Follow manufacturer specifications, safety procedures, and company service standards
  • Complete additional HVAC-related duties assigned by the Service Manager

Qualifications

  • 3–10 years of residential and/or commercial HVAC service or installation experience
  • Strong knowledge of HVAC diagnostics, maintenance, repair, and installation
  • Experience servicing furnaces, boilers, air conditioners, heat pumps, and related HVAC systems
  • Rooftop HVAC unit experience is preferred but not required
  • Ability to read wiring diagrams, technical manuals, and manufacturer instructions
  • Strong verbal, reading, and customer communication skills
  • Ability to explain technical HVAC issues professionally and clearly
  • Basic computer and mobile technology skills
  • Ability to participate in a rotating on-call schedule
  • Willingness to continue learning through company training, self-study, and manufacturer workshops
  • Valid New York State driver’s license
  • Ability to operate a company vehicle within 30 days of hire
  • Must be insurable under the company’s vehicle insurance policy
  • Ability to work safely in varying conditions, including extreme Buffalo-area weather
  • Ability to manage changing schedules, emergency service needs, customer priorities, and workload fluctuations
  • Physically capable of completing HVAC installation, maintenance, and repair duties

Ideal Candidate

The ideal Senior HVAC Service Technician is decisive, dependable, tactful, and comfortable taking initiative. You should be able to accurately diagnose HVAC problems, complete repairs efficiently, and create a positive experience for every residential and commercial customer.

Apply today to join TRS Heating & Air Conditioning and build a long-term HVAC career with steady, year-round work and opportunities for advancement.