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Senior Hvac Customer Service Jobs (NOW HIRING)

Moore Mechanical

Senior HVAC Installer

Petoskey, MI

$35 - $45/hr

Customers and builders view Moore Mechanical as a trusted trade partner What We're Looking For * 3 ... We may share applicant information with service providers that help us run recruiting and hiring ...

Moore Mechanical

Senior HVAC Installer

Indian River, MI

$35 - $45/hr

Customers and builders view Moore Mechanical as a trusted trade partner What We're Looking For * 3 ... We may share applicant information with service providers that help us run recruiting and hiring ...

Moore Mechanical

Senior HVAC Installer

Charlevoix, MI

$35 - $45/hr

Customers and builders view Moore Mechanical as a trusted trade partner What We're Looking For * 3 ... We may share applicant information with service providers that help us run recruiting and hiring ...

Clean Climate HVAC

CT HVAC TECH

Broad Brook, CT

$70K/yr

Senior HVAC Technician Job Summary: As a full-service HVAC provider, our technicians are expected to service and maintain a wide variety of heating and cooling systems which include Oil, Propane and ...

Chill Factor Hvac

Be Seen First

Senior HVAC Service Technician

New York, NY · On-site

$30 - $40/hr

On the road throughout all five NYC boroughs About the Position Chill Factor HVAC is hiring a highly experienced Senior HVAC Service Technician to handle residential and commercial service calls ...

Entek LLC

Senior HVAC Service Technician

Vancouver, WA · On-site

$40 - $70/hr

Experienced Senior HVAC Service Technicians - Competitive Pay. Real Benefits. Respect for Your ... Our success has always been built on exceptional people, long-term customer partnerships, and a ...

CLEAN CLIMATE HVAC

CT HVAC TECH

Broad Brook, CT · On-site

$70K/yr

Senior HVAC Technician Job Summary: As a full-service HVAC provider, our technicians are expected to service and maintain a wide variety of heating and cooling systems which include · Oil, Propane ...

Chill Factor Hvac

Be Seen First

Senior HVAC Service Technician

New York, NY · On-site

$30 - $40/hr

On the road throughout all five NYC boroughs About the Position Chill Factor HVAC is hiring a highly experienced Senior HVAC Service Technician to handle residential and commercial service calls ...

ASI Hastings

HVAC Maintenance Trainee

San Diego, CA · On-site

$50/hr

Customer Interaction: In-home sales, suggest products and services as required by homeowner. * Assist with HVAC maintenance and repair: Support senior technicians in performing maintenance and ...

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Senior Hvac Customer Service information

See salary details

$12

$23

$35

How much do senior hvac customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for senior hvac customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Senior Hvac Customer Service vs Hvac Dispatcher?

AspectSenior Hvac Customer ServiceHvac Dispatcher
CertificationsCustomer service certifications, HVAC knowledgeDispatching and communication certifications
Work EnvironmentCustomer interaction, office and field supportCoordination, scheduling, communication center
Employer & Industry UsageHVAC companies, service providersService companies, contractors, maintenance firms

Senior Hvac Customer Service focuses on client interactions, resolving issues, and supporting HVAC services, while Hvac Dispatchers coordinate technician schedules and communicate with field staff. Both roles require HVAC knowledge and excellent communication skills but differ mainly in their primary responsibilities and work environment.

What cities are hiring for Senior Hvac Customer Service jobs? Cities with the most Senior Hvac Customer Service job openings:
What are the most commonly searched types of Hvac Customer Service jobs? The most popular types of Hvac Customer Service jobs are:
What states have the most Senior Hvac Customer Service jobs? States with the most job openings for Senior Hvac Customer Service jobs include:
Senior Hvac Customer Service jobs near you

Senior HVAC Service Technician

Illiana Heating & Air Conditioning

Cedar Lake, IN • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Job description

About the Role: As a Senior HVAC Service Technician, you will be responsible for installation, maintenance, and repair residential HVAC systems. You will also be responsible for diagnosing and troubleshooting systems.
Why You'll Want to Work Here:
  • Core values that we live every day - not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics
  • Performance Pay directly tied to results - Get what you deserve
  • Benefits you will use - Full medical, dental, and vision packages including fully employer paid options
  • Secure your financial future - 401(k) with company match
  • Speed and scale - Work with a company that operates at the speed of a start up with the investment backing of institutional investors
  • We invest in your future - leadership training that directly results into bigger career opportunities
  • Learn on the job - continuous education stipends available

Key Responsibilities:
  • Perform installation, maintenance, and repair of residential HVAC systems, including heating, cooling, and ventilation equipment.
  • Diagnose and troubleshoot HVAC system issues to identify the root cause of malfunctions and recommend effective solutions.
  • Conduct regular inspections and preventative maintenance to ensure optimal system performance and identify potential problems before they escalate.
  • Install, repair, or replace components, such as compressors, motors, fans, thermostats, filters, and ductwork.
  • Collaborate with team members to coordinate work schedules, prioritize service calls, and efficiently complete assignments.
  • Communicate with customers in a professional and courteous manner, addressing their concerns, explaining repair options, and providing recommendations for system improvements.
  • Accurately document service activities, including equipment status, repairs performed, parts used, and time spent on each job.
  • Stay updated on industry advancements, best practices, and emerging technologies to continuously enhance technical skills and knowledge.

Qualifications:
  • High school diploma or equivalent.
  • Proven experience as a Residential Service HVAC Technician or similar role.
  • Valid HVAC technician license/certification.
  • Strong technical skills and proficiency in diagnosing and repairing residential HVAC systems.
  • Solid knowledge of HVAC codes, regulations, and safety standards.
  • Excellent problem-solving and troubleshooting abilities.
  • Exceptional customer service and communication skills.
  • Ability to work independently and efficiently manage time and workload.
  • Physical stamina and the ability to work in various weather conditions and confined spaces.
  • Valid driver's license with a clean driving record.

Interpersonal Qualifications:
  • Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
  • Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
  • Highly organized, ability to act quickly while still having attention to detail.
  • Hold yourself to a higher standard and exhibit a high level of integrity.

About Us:
Illiana Heating & Air is a leading HVAC service provider, offering high-quality heating, air conditioning and indoor air quality solutions in Cedar Lake & surrounding areas. Since 1987, we've been helping folks throughout the Lansing and Northwest Indiana area enjoy total indoor air comfort in their homes and businesses. Nationally recognized as both the Residential Contractor of the Year and the Best Contractor to Work For, Illiana cares about its employees as much as its external clients.
Illiana Heating & Air is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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