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Full Time Hvac Customer Service Jobs (NOW HIRING)

Rose Heating & Air Conditioning

HVAC Technician

Urbana, IL

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Rose Heating & Air Conditioning, Inc. of Urbana, IL is currently hiring for a positive and service-oriented full-time HVAC Technician to provide exceptional customer service while troubleshooting ...

Rose Heating & Air Conditioning

HVAC Technician

Urbana, IL · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Rose Heating & Air Conditioning, Inc. of Urbana, IL is currently hiring for a positive and service-oriented full-time HVAC Technician to provide exceptional customer service while troubleshooting ...

Rashad AC And Heating LLC

HVAC Technician

New Orleans, LA · On-site

$20 - $45/hr

  • PTO

... full time HVAC Technicians to join our team immediately! As an HVAC Technician, you will play a crucial role in responding to service calls promptly and delivering top-notch customer service. Your ...

AirHeads HVAC

HVAC Installation Team Leader

Copperas Cove, TX · On-site

$33 - $38/hr

  • Dental

  • Vision

  • Retirement

  • PTO

Airheads HVAC is hiring a full-time HVAC Installation Team Leader in Copperas Cove, Texas! We're ... You take pride in delivering outstanding customer service, answering questions, and ensuring ...

AirHeads HVAC

HVAC Installation Team Leader

Copperas Cove, TX · On-site

$33 - $38/hr

  • Dental

  • Vision

  • Retirement

  • PTO

Airheads HVAC is hiring a full-time HVAC Installation Team Leader in Copperas Cove, Texas! We're ... You take pride in delivering outstanding customer service, answering questions, and ensuring ...

AirHeads HVAC

HVAC Installation Team Leader

Copperas Cove, TX

$33 - $38/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Airheads HVAC is hiring a full-time HVAC Installation Team Leader in Copperas Cove, Texas! We're ... You take pride in delivering outstanding customer service, answering questions, and ensuring ...

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Showing results 21-40

All JobsHvac Customer Service JobsFull Time Hvac Customer Service Jobs

Full Time Hvac Customer Service information

See salary details

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How much do full time hvac customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for full time hvac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Hvac Customer Service vs Hvac Dispatcher?

AspectFull Time Hvac Customer ServiceHvac Dispatcher
CertificationsNone required, customer service skills preferredNone required, communication skills essential
Work EnvironmentOffice and on-site customer interactionsOffice-based, coordinating service calls
Employer UsageHVAC companies, service providersHVAC companies, service dispatch centers
Search IntentCustomer support, service schedulingJob coordination, route planning

Full Time Hvac Customer Service focuses on assisting customers, handling inquiries, and scheduling service appointments. In contrast, Hvac Dispatchers primarily coordinate and assign service calls to technicians, ensuring efficient operations. Both roles are vital in the HVAC industry but differ in daily tasks and focus areas.

Is full time HVAC customer service a high stress job?

Full time HVAC customer service roles can be moderately stressful due to handling customer complaints, scheduling, and technical troubleshooting. The job often requires strong communication skills, problem-solving, and working in a fast-paced environment, which can contribute to stress levels depending on workload and customer interactions.

What are the key skills and qualifications needed to thrive as a full time HVAC customer service representative?

To thrive as a Full Time HVAC Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of HVAC systems, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, scheduling tools, and call center systems is typically required. Excellent listening, patience, and conflict resolution skills help professionals excel in addressing customer concerns and coordinating with technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth workflow in a fast-paced environment.

What are some common challenges faced by full time HVAC customer service representatives, and how can they be managed?

Full Time HVAC Customer Service representatives often encounter challenges such as handling urgent service requests during peak seasons, communicating technical information clearly to customers, and coordinating effectively with field technicians. Managing these challenges requires strong organizational skills, patience, and the ability to prioritize tasks efficiently. Building good rapport with both customers and technicians, as well as staying updated on company procedures and HVAC terminology, can make the role smoother and more rewarding.

What is a full time HVAC customer service representative?

Full Time HVAC Customer Service jobs involve assisting customers with their heating, ventilation, and air conditioning (HVAC) needs. This typically includes answering inquiries about HVAC products and services, scheduling maintenance or repair appointments, and resolving customer complaints or issues. Employees in these roles often work in call centers or office environments and may also coordinate with HVAC technicians to ensure customer satisfaction. Strong communication and problem-solving skills are essential for success in this position.
More about Full Time Hvac Customer Service jobs

What cities are hiring for Full Time Hvac Customer Service jobs?

Cities with the most Full Time Hvac Customer Service job openings:

What are the most commonly searched types of Hvac Customer Service jobs?

The most popular types of Hvac Customer Service jobs are:

What states have the most Full Time Hvac Customer Service jobs?

States with the most job openings for Full Time Hvac Customer Service jobs include:

What job categories do people searching Full Time Hvac Customer Service jobs look for?

The top searched job categories for Full Time Hvac Customer Service jobs are:

Full Time Hvac Customer Service jobs near you
Infographic showing various Full Time Hvac Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

HVAC Service & Sales Manager

One Hour Heating & Air Conditioning Livonia

Livonia, MI • On-site

$45 - $50/hr

Full-time

Posted 15 days ago

Job description

Benefits/Perks
  • Flexible Scheduling
  • Competitive Compensation
  • Career Advancement Opportunities
Job Summary:
We are looking for a skilled and experienced HVAC Service & Sales Manager to join our team! In this role, you will lead installation teams, diagnose, troubleshoot, and be the point of contact for problem resolution, and lead sales calls.  
You have past experience in an HVAC service technician role and hold an EPA certification. A team player who is comfortable working independently, you love the feeling of a job well done and take pride in completing customer jobs with efficiency. A positive attitude is a must! 
Responsibilities: 
  •  Lead and manage the daily operations of the HVAC service department. 
  •  Supervise, coach, and develop service technicians and sales personnel. 
  •  Conduct regular ride-alongs, performance evaluations, and training sessions. 
  •  Ensure technicians follow company processes, safety standards, and quality expectations. 
  •  Monitor key performance indicators (KPIs) including revenue, average ticket, close rate, maintenance agreement sales, callback rate, and technician efficiency. 
  •  Coach technicians on ethical service recommendations and customer communication. 
  •  Manage inventory levels, truck stock, and equipment ordering to minimize downtime. 
  •  Review completed work orders for accuracy, profitability, and documentation. 
  •  Resolve customer concerns and escalated service issues professionally and promptly. 
  •  Develop and implement strategies to increase service revenue and profitability. 
  •  Collaborate with the installation department to ensure smooth job transitions. 
  •  Monitor warranty claims and manufacturer requirements. 
  •  Maintain high customer satisfaction scores and online reputation. 
  •  Foster a positive, accountable, and customer-focused company culture.
Qualifications: 
  • 5+ years of residential HVAC service experience.
  •  2+ years of HVAC management or supervisory experience preferred. 
  •  Strong knowledge of residential heating, cooling, indoor air quality, and heat pump systems. 
  •  Proven leadership and team development skills. 
  •  Demonstrated success improving technician performance and profitability. 
  •  Strong understanding of HVAC diagnostics and repair procedures. 
  •  Ability to coach technicians in customer communication and sales. 
  •  Knowledge of flat-rate pricing and service management best practices. 
  •  Excellent conflict resolution and customer service skills. 
  •  Strong organizational and time management abilities. 
  •  Proficiency with HVAC CRM and dispatch software (such as ServiceTitan). 
  •  Familiarity with inventory management and purchasing. 
  •  Knowledge of EPA regulations, OSHA safety requirements, and local mechanical codes. 
  •  EPA Section 608 Certification required. 
  •  Valid driver's license with an acceptable driving record.