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Assistant Hvac Customer Service Jobs in Boca Raton, FL

AMERICAN HVAC, INC.

HVAC Technician

Pompano Beach, FL · On-site

$30 - $40/hr

If you are passionate about HVAC systems, problem-solving, and providing excellent customer service, we want to hear from you! Position Summary: As a Commercial HVAC Service Technician, you will be ...

AMERICAN HVAC, INC.

HVAC Technician

Pompano Beach, FL · On-site

$30 - $40/hr

If you are passionate about HVAC systems, problem-solving, and providing excellent customer service, we want to hear from you! Position Summary: As a Commercial HVAC Service Technician, you will be ...

HVAC

Hvac Sales Representative

Pompano Beach, FL · On-site

$500 - $1.5K/wk

Build and maintain strong customer relationships * Present HVAC products and solutions tailored to customer needs * Collaborate closely with the owner to align sales strategies * Stay informed on ...

HVAC Company

HVAC Technician

West Palm Beach, FL · On-site

$25 - $34/hr

You'll work directly with homeowners and businesses, maintaining and servicing HVAC systems while delivering the professional, quality service our customers expect. We're Hiring: Experienced ...

Under Control Air Conditioning Inc

Be Seen First

HVAC Technician

Plantation, FL · On-site

$16 - $24/hr

We work with both commercial and residential customers, so you must know how to work with small and ... Our services include: New construction, Remodeling, Custom Houses for both residential and ...

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All JobsHvac Customer Service JobsAssistant Hvac Customer Service JobsAssistant Hvac Customer Service Jobs in Boca Raton, FL

Assistant Hvac Customer Service information

See Boca Raton, FL salary details

$11

$19

$26

How much do assistant hvac customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for assistant hvac customer service in Boca Raton, FL is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by an assistant HVAC customer service representative, and how can they be effectively managed?

Assistant HVAC Customer Service representatives often encounter challenges such as addressing urgent service requests during peak seasons, managing high call volumes, and communicating technical information to customers in an understandable way. Staying organized, utilizing customer relationship management (CRM) tools, and maintaining clear communication with both customers and technicians can help manage these challenges. Being proactive in following up on service appointments and keeping updated on HVAC terminology and processes can also enhance efficiency and customer satisfaction.

What does an assistant HVAC customer service representative do?

An Assistant HVAC Customer Service Representative supports customers by answering their questions, scheduling service appointments, and providing information about heating, ventilation, and air conditioning (HVAC) services. They often serve as a liaison between customers and HVAC technicians, helping to resolve issues and ensure customer satisfaction. This role may also involve handling billing inquiries, maintaining records, and assisting with follow-up communications to ensure all customer concerns are addressed promptly.

What is the difference between Assistant Hvac Customer Service vs HVAC Technician?

AspectAssistant Hvac Customer ServiceHVAC Technician
CredentialsBasic customer service training, HVAC knowledge often gained on the jobTechnical certifications, HVAC license, technical training
Work EnvironmentOffice, customer locations, call centersOn-site at HVAC systems, residential or commercial sites
Employer & Industry UsageHVAC companies, service providers, retail storesHVAC service companies, installation firms, maintenance providers

Assistant Hvac Customer Service roles focus on customer interaction, scheduling, and support, often requiring basic HVAC knowledge. HVAC Technicians perform hands-on repairs, installations, and system maintenance, requiring technical certifications. While both roles are essential in the HVAC industry, they differ mainly in technical skill requirements and daily tasks.

What are the key skills and qualifications needed to thrive as an assistant HVAC customer service representative?

To thrive as an Assistant HVAC Customer Service representative, you need a solid understanding of HVAC systems, strong organizational skills, and often a high school diploma or relevant experience. Familiarity with CRM software, scheduling tools, and basic office systems is typically required. Excellent communication, active listening, and problem-solving abilities help you excel in customer interactions and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, smooth scheduling, and effective coordination between technicians and clients.
What cities near Boca Raton, FL are hiring for Assistant Hvac Customer Service jobs? Cities near Boca Raton, FL with the most Assistant Hvac Customer Service job openings:
Assistant Hvac Customer Service jobs near you

HVAC Install Helper/Assistant

Cascade Residential Servi

West Palm Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Job Title:

  • HVAC Install Helper

Position Summary:

ECM (East Coast Mechanical) is seeking a motivated HVAC Install Helper to join our growing team. This entry-level position supports our technicians and installers with residential and light commercial heating, ventilation, and air conditioning projects. The role offers hands-on training and advancement opportunities for individuals interested in building a long-term career in the HVAC trade.

Key Responsibilities:

  • Assist HVAC technicians and installers with system installations, repairs, and preventive maintenance.
  • Prepare and maintain job sites, ensuring all safety standards and company procedures are followed.
  • Load and unload tools, materials, and equipment for each project.
  • Help with ductwork fabrication, assembly, and sealing.
  • Support testing, troubleshooting, and start-up of HVAC systems.
  • Maintain company vehicles, tools, and work areas in clean and organized condition.
  • Follow direction from lead technicians and complete assigned tasks efficiently.
  • Represent Mid-Fla Heating & Air with professionalism and strong customer service.

Qualifications:

  • High school diploma or GED required.
  • Mechanical aptitude and eagerness to learn the HVAC trade.
  • Ability to lift up to 75 lbs and work in varying conditions (attics, crawl spaces, outdoors, heat).
  • Reliable, punctual, and safety-conscious.
  • Valid driver’s license and clean driving record preferred.
  • Strong communication and teamwork skills.

Preferred Skills / Experience:

  • Prior experience or training in HVAC, construction, or a related trade (preferred but not required).
  • Familiarity with basic hand and power tools.
  • Understanding of HVAC components or basic electrical knowledge a plus.

What We Offer:

  • On-the-job training and career growth opportunities.
  • Pathway toward HVAC technician and installer roles.
  • Company-provided uniforms, tools, and safety equipment.
  • Supportive team culture and commitment to employee development.

Apply today to launch a rewarding career with purpose.

For immediate consideration, please apply in person, or respond to this job post.


Address:

1727 Old Okeechobee Road, West Palm Beach, FL, 33409

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance


Work Location: In person