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The installation technician ensures proper and safe installation of all equipment. 

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following:

Lead Installer

• Lead Installer will be responsible for installing new/replacement equipment and providing excellent customer service to residential and commercial heating and air conditioning customers.
• Lead Installer will be expected to interpret construction drawings, schematics, and cut sheets in the field. 
• Lead Installer will be expected to work on a variety of projects and tasks related to the HVAC trade: 
  • Residential Furnace, Air Conditioner, Heat Pump, Commercial Rooftop 
  • Ductwork, Condensate Drains, Venting, Refrigerant Piping, Gas Piping & Insulation. 
  • Line and Low Voltage Wiring, controls, and programming. 
  • Other job/field related tasks as required: brazing, threading pipe, soldering, and welding. 
• Must be competent in the preparation, testing and start-up of new HVAC equipment.
• Interface with customers in their homes and places of work and therefore must maintain an acceptable appearance and manners.
• Always explain the system to the client when finished with an installation and make sure that they are 100% satisfied with the work.
• Train installation assistants/helpers, teaching them to work independently for maximum installation efficiency.
• Always explain the system to the client when finished with an installation and make sure that they are 100% satisfied with the work.
• Always be safety conscious both on the job and while driving, and make sure that the assistant installer is also working safely and neatly.
• Report to and take direction from the HVAC Project manager and follow all established company policies and procedures.

Installation Helper

• Install Helper will assist Lead Installer in installing new/replacement equipment and providing excellent customer service to residential and commercial heating and air conditioning customers.
• Install Helper will assist Lead Installer while learning to work on a variety of projects and tasks related to the HVAC trade: 
• Residential Furnace, Air Conditioner, Heat Pump, Commercial Rooftop 
• Ductwork, Condensate Drains, Venting, Refrigerant Piping, Gas Piping & Insulation. 
• Line and Low Voltage Wiring, controls, and programming. 
• Other job/field related tasks as required: brazing, threading pipe, soldering, and welding. 
• Interface with customers in their homes and places of work and therefore must maintain an acceptable appearance and manners.
• Report to and take direction from the Lead Installer who then reports to the HVAC Project manager and follows all established company policies and procedures.

 Minimum Qualifications

• High School Diploma 
• Valid Driver’s License

Lead Installer Skills

Installation Helper Skills

HVAC Experience

HVAC Knowledge

Customer Service

Customer Service 

Familiarity with Furnaces

Strong Work Ethic

Experience: Minimum of 2 years 

Experience: None required

Physical Demands and Work Environment

Physical Demands:

• Climbing up and down on ladders and equipment
• Heavy lifting required (50-75) pounds, ladder work, and tight space work required from time to time.
• Ability to pick up a minimum of 25 pounds consistently and carry up to 250 feet unassisted.
• Operate handheld power tools.
• Wear personal protective equipment.
• Ability to work more than 40 hours per work week and up to 12 hours per day.

 

Working Environment:

• Work both indoors and outdoors
• Would be exposed to very hot or very cold temperatures. 
• Will be in proximity to hazardous conditions, equipment, and situations.
• Must be able to work with sharp tools and electricity that could potentially produce cuts or burns.
• Wear safety attire often, such as goggles or other protective clothing
• Could be exposed to sounds and noise levels that are uncomfortable and distracting.
• Will be exposed to very bright or inadequate lighting conditions.
• Ability to climb ladders and work from roofs and scaffolding.
• Will work around exposed contaminants.
• Must be able to work in cramped workplaces, such as crawl spaces under floors.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.