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Hvac Customer Service Jobs (NOW HIRING)

Elmar Heating & Cooling

HVAC Receptionist

Timonium, MD · On-site

$18 - $20/hr

Previous HVAC customer service or dispatch experience is strongly preferred. Responsibilities ... Answer incoming phone calls in a professional and friendly manner. * Schedule service, maintenance ...

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Luxury Air LLC

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HVAC CSR/Install Coordinator

Conroe, TX · On-site

$38K - $45K/yr

Successful HVAC company in Conroe, TX is actively seeking an HVAC CSR/Install Coordinator to join our growing, highly congenial workplace. About Our Workplace: At Luxury Air LLC, we firmly believe ...

Luxury Air LLC

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HVAC CSR/Install Coordinator

Conroe, TX · On-site

$38K - $45K/yr

Successful HVAC company in Conroe, TX is actively seeking an HVAC CSR/Install Coordinator to join our growing, highly congenial workplace. About Our Workplace: At Luxury Air LLC, we firmly believe ...

Modern Heating & Air

HVAC CSR / DISPATCHER

Urbandale, IA

$16 - $20/hr

Join Our Team as a HVAC CSR / DISPATCHER Are you a master at multitasking? Do you thrive in a fast-paced environment? Are you passionate about making people FEEL GOOD INSIDE by providing top-notch ...

Modern Heating & Air

HVAC CSR / DISPATCHER

Des Moines, IA

$16.50 - $20.75/hr

Join Our Team as a HVAC CSR / DISPATCHER Are you a master at multitasking? Do you thrive in a fast-paced environment? Are you passionate about making people FEEL GOOD INSIDE by providing top-notch ...

Modern Heating & Air

HVAC CSR / DISPATCHER

Ankeny, IA

$16 - $20/hr

Join Our Team as a HVAC CSR / DISPATCHER Are you a master at multitasking? Do you thrive in a fast-paced environment? Are you passionate about making people FEEL GOOD INSIDE by providing top-notch ...

Modern Heating & Air

HVAC CSR / DISPATCHER

Altoona, IA

$16.50 - $20.50/hr

Join Our Team as a HVAC CSR / DISPATCHER Are you a master at multitasking? Do you thrive in a fast-paced environment? Are you passionate about making people FEEL GOOD INSIDE by providing top-notch ...

ASI Hastings

HVAC Maintenance Trainee

San Diego, CA · On-site

$50/hr

NOTE - Heavy Customer Service - In Home Residential HVAC (Hourly + Commission Role) After training you will be able to: * Customer Interaction: In-home sales, suggest products and services as ...

ProActive HVAC Services

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HVAC Service Technician

Glen Burnie, MD · On-site

$25 - $30/hr

At ProActive HVAC Services , we're looking for an experienced Residential HVAC Service Technician who takes pride in diagnosing problems, delivering exceptional customer service, and helping ...

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Hvac Customer Service information

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How much do hvac customer service jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for hvac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Hvac Customer Service position, and why are they important?

To thrive as an HVAC Customer Service representative, you need a solid understanding of HVAC terminology, troubleshooting basics, and experience with customer support, often supported by a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) systems, dispatch software, and sometimes knowledge of scheduling and billing programs is typically required. Strong communication, patience, and problem-solving skills are valuable soft skills that help you excel in this role. These abilities ensure you can efficiently address customer inquiries, coordinate with technicians, and maintain high levels of customer satisfaction.

What is an HVAC Customer Service job?

An HVAC Customer Service job involves assisting customers with inquiries related to heating, ventilation, and air conditioning (HVAC) systems. Responsibilities often include scheduling service appointments, troubleshooting basic issues, processing orders, and providing general support to clients. Professionals in this role communicate with customers via phone, email, or in person to ensure their HVAC concerns are addressed efficiently. Strong problem-solving and communication skills are essential for success in this position.

What position in HVAC pays the most?

In HVAC, senior roles such as HVAC project managers, service managers, or specialized technicians like HVAC engineers tend to have the highest salaries. These positions often require advanced certifications, extensive experience, and strong technical or leadership skills, leading to higher compensation compared to entry-level roles.

What is the $5000 rule for HVAC?

The $5000 rule in HVAC refers to a guideline where technicians or companies aim to complete certain projects or repairs within a $5000 budget, often to meet customer expectations or company policies. It can also relate to pricing strategies or project scope limits for service jobs. For HVAC customer service roles, understanding pricing and budget guidelines helps in accurately communicating costs to clients.

What is the highest paid customer service job?

In customer service roles, executive or managerial positions such as Customer Service Directors or Customer Experience Managers tend to have the highest salaries, often exceeding six figures with experience and industry specialization. Specialized roles in technical support or sales, especially in high-demand sectors like technology or finance, can also command higher pay. Certifications and advanced skills can further increase earning potential in these positions.

What is HVAC customer service?

HVAC customer service involves assisting clients with heating, ventilation, and air conditioning systems by answering questions, scheduling repairs, providing technical support, and ensuring customer satisfaction. It requires good communication skills, knowledge of HVAC systems, and often involves using service management software. Customer service representatives in this field help maintain positive relationships between clients and HVAC companies.

What are the typical daily responsibilities of someone working in HVAC Customer Service?

As an HVAC Customer Service representative, your typical day involves answering customer calls, assisting with scheduling service appointments, providing information on HVAC products or warranties, and coordinating between customers and field technicians. You may also handle billing questions, troubleshoot basic issues over the phone, and document all interactions in customer management systems. This role requires multitasking and clear communication, as you’ll often serve as the main point of contact for customers seeking timely HVAC support. Your efforts play a key role in ensuring smooth operations and a positive customer experience.

More about Hvac Customer Service jobs
What cities are hiring for Hvac Customer Service jobs? Cities with the most Hvac Customer Service job openings:
What are the most commonly searched types of Hvac Customer Service jobs? The most popular types of Hvac Customer Service jobs are:
What states have the most Hvac Customer Service jobs? States with the most job openings for Hvac Customer Service jobs include:
What job categories do people searching Hvac Customer Service jobs look for? The top searched job categories for Hvac Customer Service jobs are:
Hvac Customer Service jobs near you
Infographic showing various Hvac Customer Service job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

HVAC Customer Service Rep

Airtron Heating & Air Conditioning - Columbus

Columbus, OH • On-site

$17 - $21/hr

Full-time

Medical, Retirement, PTO

Posted 26 days ago

Job description

Airtron Heating & Air Conditioning of Columbus in Columbus, OH is calling all go-getters to apply to join our amazing team as a full-time HVAC Customer Service Rep!


WHY YOU SHOULD JOIN OUR TEAM

We are a leading company that cares about its employees. We pay our HVAC Customer Service Reps a competitive wage of $17 - $21 per hour, depending on experience. In addition to your hourly rate, you will make monthly commissions by just selling service plans when our customers call us! No outbound or cold calling. Our team also enjoys great benefits, including health, paid time off (PTO), a 401(k) with company match, tuition reimbursement, a company vehicle, and room for growth. We also make it easy to apply with our initial quick mobile-optimized application. If we have your attention about this call center job, please continue reading!


ABOUT AIRTRON HEATING & AIR CONDITIONING OF COLUMBUS

Airtron Heating & Air Conditioning of Columbus has been proudly serving our customers in the Columbus, OH area for decades. We provide HVAC maintenance as well as new heating and cooling units. Customer satisfaction is our number one priority, and we are experts in our industry!

Our highly-trained technicians can solve even the most troublesome heating and air conditioning repairs and installations. Our customers appreciate the exceptional quality of the service they receive, and we love to show our employees how much we value their hard work. That's why we provide the best training, plenty of room for growth, and a healthy work/life balance. Come see what we're all about!


ARE YOU A GOOD FIT?

Ask yourself: Do you have excellent communication skills, both written and verbal? Can you manage your time well and effectively prioritize tasks? Do you present yourself professionally? Can you easily establish a good rapport with people? Are you collaborative and hardworking? If so, please consider applying for this call center position today!


YOUR LIFE AS AN HVAC CUSTOMER SERVICE REP

This HVAC call center position typically works Monday - Friday from 7:30 am - 4:30 pm. Saturdays and Sundays are required.

As an HVAC Customer Service Rep, you are the face of the company for our clients when they call. Your friendly attitude gives each client you interact with over the phone a great impression of our company. As you take incoming phone calls from potential and current clients, you answer questions, set appointments, and schedule home visits. To help all our teams work effectively together, you document accurate project details/customer concerns, monitor voicemails, respond to emails, and send appointment confirmations. With your friendly and warm demeanor, you follow up with customers over the phone to ensure everything is going well. You take pride in making sure each client is satisfied with our service!


WHAT WE NEED FROM YOU

  • Customer service skills
  • Bilingual skills preferred

If you can meet these requirements and perform this call center job as described above, we would be happy to have you as part of our team!

Location: 43228