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Hvac Customer Service Jobs (NOW HIRING)

AMERICAN HVAC, INC.

HVAC Technician

Pompano Beach, FL · On-site

$30 - $40/hr

If you are passionate about HVAC systems, problem-solving, and providing excellent customer service, we want to hear from you! Position Summary: As a Commercial HVAC Service Technician, you will be ...

AMERICAN HVAC, INC.

HVAC Technician

Pompano Beach, FL · On-site

$30 - $40/hr

If you are passionate about HVAC systems, problem-solving, and providing excellent customer service, we want to hear from you! Position Summary: As a Commercial HVAC Service Technician, you will be ...

Clean Climate HVAC

HVAC SALES

Broad Brook, CT

As an HVAC sales representative, you retain the customer's relationship with FSI Oil & Propane Inc. , meet all their HVAC requests, and ensure that customers receive outstanding customer service from ...

Clean Climate HVAC

HVAC SALES

Broad Brook, CT · On-site

As an HVAC sales representative, you retain the customer's relationship with FSI Oil & Propane Inc. , meet all their HVAC requests, and ensure that customers receive outstanding customer service from ...

Rycor HVAC

HVAC Service Technician

Doylestown, PA · On-site

$30 - $40/hr

Overview The HVAC Service Technician is responsible for diagnosing, repairing, and maintaining ... Customer Service & Communication * Clearly explain system issues, repairs performed, and ...

Rycor HVAC

HVAC Service Technician

Doylestown, PA · On-site

$30 - $40/hr

Overview The HVAC Service Technician is responsible for diagnosing, repairing, and maintaining ... Customer Service & Communication * Clearly explain system issues, repairs performed, and ...

TRUE HOME HEATING & AIR CONDITIONING

Be Seen First

HVAC Service Technician

Laguna Hills, CA · On-site

$55K - $150K/yr

Installing new HVAC systems and equipment, following blueprints and specifications ... Customer Interaction: Communicating with customers, explaining issues, and providing system ...

Lake Effect HVAC Company

HVAC Service Tech

Dowagiac, MI · On-site

$28 - $36/hr

The technician must be customer-focused, detail-oriented, and capable of working independently or as part of a team. Key Responsibilities: * Perform routine maintenance and service on HVAC systems ...

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Hvac Customer Service information

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How much do hvac customer service jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for hvac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Hvac Customer Service position, and why are they important?

To thrive as an HVAC Customer Service representative, you need a solid understanding of HVAC terminology, troubleshooting basics, and experience with customer support, often supported by a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) systems, dispatch software, and sometimes knowledge of scheduling and billing programs is typically required. Strong communication, patience, and problem-solving skills are valuable soft skills that help you excel in this role. These abilities ensure you can efficiently address customer inquiries, coordinate with technicians, and maintain high levels of customer satisfaction.

What is an HVAC Customer Service job?

An HVAC Customer Service job involves assisting customers with inquiries related to heating, ventilation, and air conditioning (HVAC) systems. Responsibilities often include scheduling service appointments, troubleshooting basic issues, processing orders, and providing general support to clients. Professionals in this role communicate with customers via phone, email, or in person to ensure their HVAC concerns are addressed efficiently. Strong problem-solving and communication skills are essential for success in this position.

What position in HVAC pays the most?

In HVAC, senior roles such as HVAC project managers, service managers, or specialized technicians like HVAC engineers tend to have the highest salaries. These positions often require advanced certifications, extensive experience, and strong technical or leadership skills, leading to higher compensation compared to entry-level roles.

What is the $5000 rule for HVAC?

The $5000 rule in HVAC refers to a guideline where technicians or companies aim to complete certain projects or repairs within a $5000 budget, often to meet customer expectations or company policies. It can also relate to pricing strategies or project scope limits for service jobs. For HVAC customer service roles, understanding pricing and budget guidelines helps in accurately communicating costs to clients.

What is the highest paid customer service job?

In customer service roles, executive or managerial positions such as Customer Service Directors or Customer Experience Managers tend to have the highest salaries, often exceeding six figures with experience and industry specialization. Specialized roles in technical support or sales, especially in high-demand sectors like technology or finance, can also command higher pay. Certifications and advanced skills can further increase earning potential in these positions.

What is HVAC customer service?

HVAC customer service involves assisting clients with heating, ventilation, and air conditioning systems by answering questions, scheduling repairs, providing technical support, and ensuring customer satisfaction. It requires good communication skills, knowledge of HVAC systems, and often involves using service management software. Customer service representatives in this field help maintain positive relationships between clients and HVAC companies.

What are the typical daily responsibilities of someone working in HVAC Customer Service?

As an HVAC Customer Service representative, your typical day involves answering customer calls, assisting with scheduling service appointments, providing information on HVAC products or warranties, and coordinating between customers and field technicians. You may also handle billing questions, troubleshoot basic issues over the phone, and document all interactions in customer management systems. This role requires multitasking and clear communication, as you’ll often serve as the main point of contact for customers seeking timely HVAC support. Your efforts play a key role in ensuring smooth operations and a positive customer experience.

More about Hvac Customer Service jobs
What cities are hiring for Hvac Customer Service jobs? Cities with the most Hvac Customer Service job openings:
What are the most commonly searched types of Hvac Customer Service jobs? The most popular types of Hvac Customer Service jobs are:
What states have the most Hvac Customer Service jobs? States with the most job openings for Hvac Customer Service jobs include:
What job categories do people searching Hvac Customer Service jobs look for? The top searched job categories for Hvac Customer Service jobs are:
Hvac Customer Service jobs near you
Infographic showing various Hvac Customer Service job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Project HVAC Installer

Project HVAC Installer

National HVAC Service

Westville, NJ

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Description

 At Hawks, we are dedicated to providing top-notch HVAC solutions to our clients. With a strong reputation for quality and customer satisfaction, we specialize in delivering innovative systems. We are currently seeking a skilled Project HVAC Installer to join our team and help us meet the growing demand for our services.


Position Overview: We are looking for a reliable and experienced Project HVAC Installer to support our team in the installation and maintenance of HVAC systems in commercial properties. The ideal candidate will have hands-on experience installing HVAC systems, knowledge of local building codes, and the ability to work efficiently and independently.

Key Responsibilities:

  • Install HVAC systems, including heating, ventilation, and air conditioning units in commercial settings.
  • Collaborate with project managers to ensure timely and accurate installations according to project specifications.
  • Inspect and troubleshoot HVAC systems to ensure proper functioning and compliance with safety standards.
  • Maintain an organized and clean work environment while adhering to company safety protocols.
  • Perform system startups and commissioning activities, ensuring all equipment is operating as expected.
  • Provide excellent customer service by addressing client concerns and ensuring satisfaction.
  • Keep accurate records of materials, work completed, and any changes to project specifications.
  • Work with teammates to ensure smooth project completion.

We offer a competitive benefits package including:  

  • PTO  
  • 401(k) Matching  
  • 9 Paid Holidays  
  • Bonus Plan  
  • Company truck/fuel card  
  • Employee Referral program  
  • 8-hour Shift, overtime available  
  • EAP/Wellness Program  
  • Health/Dental/Vision Insurance  
  • Trainings  

If you are a self-motivated individual with a passion for providing exceptional HVAC services, we encourage you to apply for this position. Come join a winning team while working for a company with whom you can retire from! 

Requirements

  •  Proven experience as an HVAC Installer.
  • Knowledge of HVAC systems and components.
  • Strong troubleshooting and problem-solving skills.
  • Knowledge of  regulations related to HVAC installations.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Must be physically able to lift heavy equipment and work in various environments.
  • Valid driver's license, in good standing.


National HVAC dba Hawks is an Equal Opportunity Employer

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