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Hvac Customer Service Jobs (NOW HIRING)

We provide service, maintenance, indoor air quality, and installation solutions to our customers.Job Title: Experienced HVAC Service TechnicianWe are currently looking for an Experienced HVAC Service ...

HVAC Technician

Pompano Beach, FL · On-site

$30 - $40/hr

If you are passionate about HVAC systems, problem-solving, and providing excellent customer service, we want to hear from you! Position Summary: As a Commercial HVAC Service Technician, you will be ...

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Managing clients and developing new HVAC customer relations Engineering & design, estimating and ... We also offer plumbing services limited to water heaters, tankless water heaters and boilers

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Managing clients and developing new HVAC customer relations Engineering & design, estimating and ... We also offer plumbing services limited to water heaters, tankless water heaters and boilers

$55K - $70K/yr

Irwin HVAC Services is seeking a skilled HVAC Technician to join our team in Pell City, AL. As an ... Interact professionally with customers Required Skills: * Comfortable with residental and ...

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This position is ideal for a skilled HVAC professional who takes pride in accurate troubleshooting, quality workmanship, and exceptional customer service. The right candidate will represent our long ...

Urgent

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This position is ideal for a skilled HVAC professional who takes pride in accurate troubleshooting, quality workmanship, and exceptional customer service. The right candidate will represent our long ...

Urgent

As an HVAC sales representative, you retain the customer's relationship with FSI Oil & Propane Inc. , meet all their HVAC requests, and ensure that customers receive outstanding customer service from ...

As an HVAC sales representative, you retain the customer's relationship with FSI Oil & Propane Inc. , meet all their HVAC requests, and ensure that customers receive outstanding customer service from ...

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Hvac Customer Service information

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$9

$18

$26

How much do hvac customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for hvac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is HVAC customer service still in high demand?

HVAC customer service roles remain in high demand due to ongoing needs for heating, ventilation, and air conditioning system maintenance and support. Technicians with certifications and good communication skills are especially sought after in the industry, which often experiences steady growth driven by new installations and repairs.

What are the key skills and qualifications needed to thrive in HVAC Customer Service, and why are they important?

To thrive as an HVAC Customer Service representative, you need a solid understanding of HVAC terminology, troubleshooting basics, and experience with customer support, often supported by a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) systems, dispatch software, and sometimes knowledge of scheduling and billing programs is typically required. Strong communication, patience, and problem-solving skills are valuable soft skills that help you excel in this role. These abilities ensure you can efficiently address customer inquiries, coordinate with technicians, and maintain high levels of customer satisfaction.

What is an HVAC Customer Service?

An HVAC Customer Service job involves assisting customers with inquiries related to heating, ventilation, and air conditioning (HVAC) systems. Responsibilities often include scheduling service appointments, troubleshooting basic issues, processing orders, and providing general support to clients. Professionals in this role communicate with customers via phone, email, or in person to ensure their HVAC concerns are addressed efficiently. Strong problem-solving and communication skills are essential for success in this position.

What are the typical daily responsibilities of an HVAC Customer Service?

As an HVAC Customer Service representative, your typical day involves answering customer calls, assisting with scheduling service appointments, providing information on HVAC products or warranties, and coordinating between customers and field technicians. You may also handle billing questions, troubleshoot basic issues over the phone, and document all interactions in customer management systems. This role requires multitasking and clear communication, as you’ll often serve as the main point of contact for customers seeking timely HVAC support. Your efforts play a key role in ensuring smooth operations and a positive customer experience.

More about Hvac Customer Service jobs
What cities are hiring for Hvac Customer Service jobs? Cities with the most Hvac Customer Service job openings:
What are the most commonly searched types of Hvac Customer Service jobs? The most popular types of Hvac Customer Service jobs are:
What states have the most Hvac Customer Service jobs? States with the most job openings for Hvac Customer Service jobs include:
Infographic showing various Hvac Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

HVAC Service Technician

Lunsford HVAC Services, LLC

Milton, FL

Full-time

Posted 17 days ago


Job description

About the Role: As an HVAC Technician - Service, you will be responsible for installation, maintenance, and repair residential HVAC systems. You will also be responsible for diagnosing and troubleshooting systems.

Why You’ll Want to Work Here:

  • Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics
  • Performance pay directly tied to results – You deliver for us, we deliver for you
  • Benefits you will use – Full medical, dental, and vision packages including fully employer paid options
  • Secure your financial future – 401(k) with company match
  • We invest in your future – ongoing training that directly results into bigger career opportunities combined with continuous education stipends
  • Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of an institutional investor

HVAC Technician - Service Key Responsibilities

  • Perform installation, maintenance, and repair of residential HVAC systems, including heating, cooling, and ventilation equipment.
  • Diagnose and troubleshoot HVAC system issues to identify the root cause of malfunctions and recommend effective solutions.
  • Conduct regular inspections and preventative maintenance to ensure optimal system performance and identify potential problems after they escalate.
  • Install, repair, or replace components, such as compressors, motors, fans, thermostats, filters, and ductwork.
  • Collaborate with team members to coordinate work schedules, prioritize service calls, and efficiently complete assignments.
  • Communicate with customers in a professional and courteous manner, addressing their concerns, explaining repair options, and providing recommendations for system improvements.
  • Accurately document service activities, including equipment status, repairs performed, parts used, and time spent on each job.
  • Stay updated on industry advancements, best practices, and emerging technologies to continuously enhance technical skills and knowledge.

HVAC Technician - Service Qualifications:

  • High school diploma or equivalent.
  • Proven experience as a Residential Service HVAC Technician or similar role.
  • Valid HVAC technician license/certification.
  • Strong technical skills and proficiency in diagnosing and repairing residential HVAC systems.
  • Solid knowledge of HVAC codes, regulations, and safety standards.
  • Excellent problem-solving and troubleshooting abilities.
  • Exceptional customer service and communication skills.
  • Ability to work independently and efficiently manage time and workload.
  • Physical stamina and the ability to work in various weather conditions and confined spaces.
  • Valid driver's license with a clean driving record.

HVAC Technician - Service Interpersonal Qualifications:

  • Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
  • Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
  • Highly organized, ability to act quickly while still having attention to detail.
  • Hold yourself to a higher standard and exhibit a high level of integrity.

About Lunsford Air Conditioning & Heating:

For nearly four decades, Lunsford Air Conditioning & Heating has been the premier HVAC contractor in the Florida Panhandle. We take immense pride in providing exceptional heating and air conditioning services, from air conditioning repairs to full-scale geothermal installations. We’ve been able to maintain our stellar record because we believe in hiring talented, passionate people and equipping them for success.

Our ideal candidates are both independently accountable and eager to work as part of an open, collaborative team. They take pride in their work and themselves, showing a desire to grow and learn new skills. If that sounds like you, now is your chance to join the team that sets the standard in HVAC service.

At Lunsford Air Conditioning & Heating, we know that delivering the best service means hiring and investing in the best people. Contact us today to learn how we can help you build a successful and fulfilling career in the booming HVAC industry.

Lunsford Air Conditioning & Heating is an equal opportunity employer. We consider all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.